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Queens Head Hotel

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Traveller (44)
Room & Suite (95)
Traveller (44)
Room & Suite (95)
Dining (7)
Overview
24 Bridge Street, Kelso TD5 7JD Scotland See on map
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Meeting Rooms
3.5 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(177)
Traveller rating
  • 82
  • 64
  • 15
  • 7
  • 11
Traveller type
Time of year
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  • English
Rachel W
Heanor, United Kingdom
43
Reviewed 23 Sep 2018via mobile
Called in on the off chance of a table on a busy Saturday night ... excellent value and good wholesome food. Attentive service too from friendly waitresses . Great choice of gins available at excellent prices . Thank you x
Thank Rachel W
Stephen C
Glasgow, United Kingdom
83
Reviewed 22 Sep 2018via mobile
We went for Dinner on Saturday night with family and the bar was busy great atmosphere the meal was lovely plenty on the plates and the food was excellent service by the girl was excellent think her name was Chloe
Thank Stephen C
Tebbé D
8213
Reviewed 28 Aug 2018via mobile
We had the opportunity to go in to the pub and have lunch on our first day in Kelso the food was very tasty the service was friendly and quick the atmosphere was chaotic and loud on a Sunday afternoon during rugby and football season many patrons were glued to the numerous TV sets
Thank Tebbé D
mymster
Scotland, United Kingdom
6261
Reviewed 26 Aug 2018via mobile
Rooms over the bar are extremely noisy and best avoided at weekends. Loud juke box playing until 1am kept us awake. Minor repairs are needed (the door lock was difficult and ready to break, and the bathroom fan was broken).
Beds comfortable.
Breakfast OK.
Thank mymster
Mick B
Birmingham, United Kingdom
245
Reviewed 25 Jul 2018via mobile
Let me start by saying that the poor review is based on one dish, and more importantly the poor response to it. Firstly, the bright points; we had a fish cake starter, a chicken goujon starter, a breaded mushroom starter, a fish cake main course and a fish pie main course, all of which were good. However, although there was a Wednesday steak special, I decided to order the 8oz steak from the main menu, as I fully appreciate that you may not get the same quality with a ‘special’. When my steak arrived I commented that the onion rings, mushrooms etc. were missing. The initial reaction was that these weren’t part of my meal but these were then brought to me half way through my meal. My steak was also grisly which I commented on to the waitress. I was offered a drink but declined as we were ready to leave. I then received the bill and I commented that I was very disappointed that I had been charged for the main menu steak, when I had been served the ‘special’ only to have the extras brought half way through (following a discussion between the waitress and chef, as to whose fault it had been; I’d even offered to have just the special). Again, I was offered a free drink and then told they were sorry that I was not happy. I very rarely post negative comments on Tripadvisor. I didn’t expect to get my steak for free but to be charged the main menu price was poor service.
1 Thank Mick B
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About
Description
The Queenshead is a small family run hotel.We are continualy upgrading and renovating the hotel.we have lots of repeat loyal customers.We have taken out a membership free of charge to our guests, at the local More fitness centre to add to our ongoing improvements for your stay.The Queens head is located just off the main town centre and was a former coaching inn,2 minutes walk from the river Tweed and 5 minutes drive to the local golf courses and Kelso race course. we continue to strive to meet your expectations whilst not perfect we try. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Golf course
Meeting Rooms
Non-Smoking Hotel
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Number of rooms
15
Price range
US$84 - US$128 (Based on Average Rates for a Standard Room)
Location
United Kingdom > Scotland > Borders > Kelso
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Number of rooms
15
Price range
US$84 - US$128 (Based on Average Rates for a Standard Room)
Location
United Kingdom > Scotland > Borders > Kelso
Photos
Traveller (44)
Room & Suite (95)
Dining (7)
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Questions & Answers
Ask a question
noddie11
19 August 2014|
Answer
Response from markhay | Property representative |
Hi sorry we don't take dogs.
0
Votes
Room Tips
"Rooms off the main road would be quieter"
Flashpoint2
15 May 2018
Read review
"Drink here but dine somewhere else"
694ianl
3 Feb 2018
Read review
"try a different hotel"
T794JFpauls
22 Jan 2018
Read review
"Rooms facing the main street at the front can be noisy at night. Ask for a room at the back."
PJE6776
13 Oct 2017
Read review
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