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Cross Keys Hotel

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Traveller (37)
Room & Suite (7)
Dining (1)
Overview
36-37 The Square, Kelso TD5 7HL Scotland See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (370)
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369 results
Traveller rating
154
117
53
31
14
Traveller type
Time of year
LanguageEnglish
154
117
53
31
14
Show reviews that mention
All reviewskey fobtown squarefish and chipsgenerous portionsreception staffthree course mealmain coursesunday lunchevening mealan overnight stayfirst classscottish bordersnice roomwedding venuekelso racesthe main squarestayed for one night
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1 - 5 of 369 reviews
Reviewed 2 days ago via mobile

Not the most amazing hotel I've stayed in, rooms are tired and could do with updating , particularly the bathrooms, however everything was perfectly clean and the room had everything you'd need. All staff I came into contact with were very friendly and nothing was...More

Thank faye12c
Reviewed 3 weeks ago

Stayed at the Cross Keys whilst attending a wedding in the area. Staff were great, room (third floor) was clean and adequate. The room literature warned that there may be a problem with the shower pressure/hot water due to the age of the hotel. The...More

1  Thank HEV64
Reviewed 4 weeks ago

We regularly visit for a Sunday lunch which has 3 roast meats and a fish dish, roast and boiled spuds and a wide choice of well prepared and cooked vegetables. Good choice of starters and sweets. The staff are very helpful and very pleasant. Nice,...More

Thank Bob H
Reviewed 18 August 2018

We had an evening meal in the restaurant. Lovely food fabulous flavours, really good service, in very pleasant surroundings. The staff were all very friendly too. Good value for money. We did have to wait to be seated, but this was not a problem.

Thank hmb56
Reviewed 6 August 2018

After dinning in restaurant with excellent service Very disappointed when having after dinner drinks in the bar a fly was found in our friends cocktail on returning the drink I was flatly refused a replacement It’s not our responsibility said the head bar lady I...More

1  Thank David T
View more reviews
About
Description
The Cross Keys provides a warm and friendly welcome to its guests and excellent service from attentive, friendly staff. The hotel is an ideal centre for business or pleasure situated in a peaceful corner of ...More Scotland, yet still within easy reach of Edinburgh and Newcastle. The hotel is in the heart of Kelso’s picturesque French-styled cobbled square. The present hotel was built in 1769, but in other forms, a Cross Keys Hotel has occupied the site since the earliest days of Scottish Coaching Inns. Today, the hotel provides a comfortable and convenient base to explore all that Kelso and the Scottish Borders has to offer. So, whether it's a relaxing break or an action-packed holiday that you are looking for, the Cross Keys can be enjoyed by all. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Free Parking
Banquet Room
Breakfast Available
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
Pool
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
26
Price range
US$101 - US$182 (Based on Average Rates for a Standard Room)
Also Known As
Cross Keys Kelso
Location
United Kingdom > Scotland > Borders > Kelso
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
26
Price range
US$101 - US$182 (Based on Average Rates for a Standard Room)
Also Known As
Cross Keys Kelso
Location
United Kingdom > Scotland > Borders > Kelso
Photos
Traveller (37)
Room & Suite (7)
Dining (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
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Nearby AttractionsSee all 29 attractions in Kelso
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Questions & Answers
Ask a question
shazzy43
7 August 2017|
AnswerShow all 3 answers
Response from ropebeach | Reviewed this property |
Sorry, shazzy43, I've no idea why the hotel has had 12 head chefs in two years. I only stayed for one night as I was visiting a friend and had no complaints about the food, been once before years ago for a meal only. My... More
0
Votes
illy66
3 August 2016|
Answer
Response from andypandy89 | Reviewed this property |
Yes. You use the key fob to your room to operate it.
0
Votes
illy66
3 August 2016|
AnswerShow all 2 answers
Response from Ian L | Reviewed this property |
Yes
0
Votes
Room Tips
"Views from the rooms facing the town square are excellent"
Read review
"We did not stay in the hotel only visited for Sunday lunch"
Read review
"Rooms quieter at the rear."
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"Singletons are generally placed in what obviously been a utility room but none the less comfortable"
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