We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
3/9/2017 4/9/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Old Custom House Inn

    Inn South Quay, Padstow PL28 8BL, England
    Save
    Best prices for your stay
    3/9/2017 4/9/2017
    US$213
    US$161
    SAVE US$51
    US$213
    US$213
    Traveller (138)
    Room & Suite (36)
    Dining (17)
    Metropole Hotel
    1,454 reviews
    #4 of 8 hotels in Padstow
     
    St. Moritz Hotel
    948 reviews
    #1 of 4 hotels in Wadebridge
     
    The Longcross Hotel & Gardens
    406 reviews
    #2 of 4 hotels in Port Isaac
     
    The St Enodoc Hotel
    355 reviews
    #1 of 1 hotels in Rock
     
    Overview
    • Excellent35%
    • Very good40%
    • Average17%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “the pub” (63 reviews)
    “oyster bar” (8 reviews)
    “car park” (44 reviews)
    Free Wifi
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Pets Allowed
    Airport Transportation
    Family Rooms
    4.0 Star Hotel
    All hotel details
    Offers from Old Custom House Inn
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Metropole Hotel
    1,454 reviews
    #4 of 8 hotels in Padstow
     
    St. Moritz Hotel
    948 reviews
    #1 of 4 hotels in Wadebridge
     
    The Longcross Hotel & Gardens
    406 reviews
    #2 of 4 hotels in Port Isaac
     
    The St Enodoc Hotel
    355 reviews
    #1 of 1 hotels in Rock
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$161.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Padstow hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "57c8355874c747ab818afb0dc4fb87d4", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":608615,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34389326],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2017},"checkout":{"day":4,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":161,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"57c8355874c747ab818afb0dc4fb87d4","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":213,"lowestMetaPrice":161,"additionalPartner":false,"highestMetaPriceDisplay":213,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":213,"lowestMetaPrice":161,"highestMetaPriceDisplay":213,"hotelName":"Old Custom House Inn","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU3YzgzNTU4NzRjNzQ3YWI4MThhZmIwZGM0ZmI4N2Q0IiwiQUlLIjoiZDBjOTEzODMxNDA5NDMwOTgxYzhiYWZkMzZhODYzZmUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/09/2017", "checkOut": "04/09/2017", "lowestPrice": "US$161", "hasDates": true, "hacComplete": false, "contentIdMappings": {"109335013":"HotelsCom2IB","34389326":"BookingCom","79002279":"OrbitzEWS","69190299":"TravelocityEWS","76545032":"Hotwire","79591476":"CheapTicketsEWS","69109761":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (574)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for Old Custom House Inn
    See the most recent reviews

    11 - 15 of 573 reviews

    Reviewed 2 weeks ago

    We chose the Old Customs House for an overnight stop following lunch at The Seafood Restaurant. It's in a fabulous location - right by the harbour and looks lovely from the outside. However, inside it's a bit shabby. The stairs leading up to the rooms...More

    1  Thank TonyHughes6
    Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 1 week ago

    Thank you for your review. We value your feedback and will look at the points you have raised and we will make improvements where necessary. I hope you will come and visit us again.

    Reviewed 2 weeks ago via mobile

    Not a bad spot - spacious and room enough for us and the kids. Good variety of beers to choose from and the staff were friendly enough. Setting is really nice on the harbour in the village. Worth a trip.

    Thank Rampikino
    Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 1 week ago

    Thank you for your review. I hope you will come back to visit us again.

    Reviewed 2 weeks ago via mobile

    Padstow was busy and it was raining, this place was a perfect stop. Staff were good and service was quick. Food was really good and there was plenty of space. Dog friendly was useful - we would return.

    Thank rupkezellrub
    Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 2 weeks ago

    Thank you for leaving such a lovely review. I am very pleased that you enjoyed your visit. Please come back and see us soon.

    Reviewed 2 weeks ago via mobile

    On a rainy day in Cornwall, we popped to Padstow. This was the first place we fell into due to the rain. Town was busy but this wasn't initially, we came in at 1230 and 30 mins later it was heaving. Didn't have to wait...More

    Thank Mal S
    Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 2 weeks ago

    Thank you for your review. I am very pleased that you enjoyed your meals with us. Padstow is very busy during the school holidays, and we are even busier when it rains! I hope you come back and visit us again.

    Reviewed 3 weeks ago via mobile

    We visit between 2 and 4 times per year.. the location and staff are perfect! Special note to Matt and Jody for super service, but credit to all. The food is very good and the location is, for us, the best there is!

    Thank helbert70
    Response from OCHManagmentTeam, Manager at Old Custom House InnResponded 2 weeks ago

    Thank you for your lovely review. It is really good to know that you enjoyed your stay and that the staff looked after you so well. I will pass on your compliments to the lovely Matt and Jodie. Please come and visit us again soon.

    Metropole Hotel
    1,454 reviews
    #4 of 8 hotels in Padstow
     
    St. Moritz Hotel
    948 reviews
    #1 of 4 hotels in Wadebridge
     
    The Longcross Hotel & Gardens
    406 reviews
    #2 of 4 hotels in Port Isaac
     
    The St Enodoc Hotel
    355 reviews
    #1 of 1 hotels in Rock
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$149 - US$302 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 24
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Hotels.com, Orbitz, Priceline, TripOnline SA, Agoda and Hotwire so you can book your Old Custom House Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • Padstow
    • Also Known As
    • Old Custom House Hotel Padstow ,
    • Old Custom House Padstow ,
    • Old Custom House Inn Padstow, Cornwall
    Add Photo Photos
    Traveller (138)
    Room & Suite (36)
    Dining (17)
    Hotel & Grounds (115)
    Bathroom (7)
    Family and Play Areas (2)
    Nearby
    Metropole Hotel
    1,454 reviews
    .15 km away
     
    The St Enodoc Hotel
    355 reviews
    1.59 km away
     
    St. Moritz Hotel
    948 reviews
    3.12 km away
     
    The Longcross Hotel & Gardens
    406 reviews
    8.18 km away
     
    Nearby Restaurants
    Cherry Trees Coffee House
    1,595 reviews
    .08 km away
    BinTwo
    395 reviews
    .07 km away
    The Seafood Restaurant
    4,401 reviews
    .11 km away
    The Basement
    1,697 reviews
    .06 km away
    Nearby Attractions
    Padstow Harbour
    1,901 reviews
    .04 km away
    National Lobster Hatchery
    658 reviews
    .32 km away
    Padstow Brewing Company
    83 reviews
    .11 km away
    Padstow and Stepper Point Walk
    73 reviews
    .42 km away
    Ask a question
    Questions & Answers
    Nabby_100
    13 April 2017|
    AnswerShow all 2 answers
    Response from EnglishTeacher7 | Reviewed this property |
    Yes, breakfast was included. It was absolutely delicious too - lots of variation!
    1
    Vote
    Kathy B
    22 March 2017|
    AnswerShow all 5 answers
    Response from OCHManagmentTeam | Property representative |
    Hi dogs are very welcome in the bar area.
    1
    Vote
    Chocolate79
    30 January 2016|
    Answer
    Response from juliecookie551 |
    There is a public car park opposite hotel at a charge of £8 for 24 hours
    0
    Votes
    Room Tips
    "Cannot recall"
    Read review
    "Go for the rooms overlooking the estuary!"
    Read review
    "Do not stay here"
    Read review
    "Ask for a harbour view room"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing