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The Old Custom House

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The Old Custom House
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113 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Guernsey, United Kingdom
Level Contributor
149 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 26 September 2016

My partner and I stayed here for four nights in August. It was our first visit to Wells and the North Norfolk coast and we couldn't have chosen a nicer place to stay. The Old Custom House is naturally right on the quay and only minutes away from the delightful town of Wells and several pubs and restaurants, The Old... More 

Thank Anne S
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 September 2016

We stayed on August Bank Holiday Monday and had a lovely time. As we arrived the tide was on its way up and some sailing boats were about to leave their mooring. Our room window overlooked the marshes and we were entranced by the scene. Our room was large with a comfy sofa, large ensuite bathroom and lots of tea... More 

Thank Jakey15
Cambridge, United Kingdom
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 August 2016 via mobile

Stayed for one night and it was lovely. Location is perfect right on the sea front Breakfast was great Hosts were welcoming and lovely Would stay again. Thank you. Had the room downstairs with twin beds and brought our dog. Was lovely. Floor is very hard wearing so bring slipper

Thank argylesgirl
Reading, United Kingdom
Level Contributor
343 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 30 August 2016

This was our second visit to this B&B, we’d stayed around 3yrs ago and enjoyed it and weren’t disappointed on this visit either and were made welcome by the owner. Our first floor room, with the 4 poster bed, had a great view over the creek and saltings, of a morning you can sit in bed and watch the comings... More 

Thank Henry T
March, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2016 via mobile

My husband and I stayed for 2 nights in the four poster bedroom. It was beautiful. Very comfortable. Clean . Fantastic views. Very welcoming. The breakfast was amazing. Anything and everything you could wish for! Can highly recommend. We will definitely be back in the future. Excellent location.

Thank Denise G
London, United Kingdom
Level Contributor
156 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 27 July 2016 via mobile

Recently stayed here for 3 nights with our two well behaved dogs in the Queen's warehouse room and warmly welcomed by Peter on arrival. We were pleasantly surprised to find the dog's even had their own duvet bed on the floor which they soon settled into. Everywhere was very clean and this room suited our needs as also had a... More 

Thank lola584
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 July 2016

We stayed here recently whilst on a short break. The location is brilliant, situated just off the main area along the seafront with only a few minutes walk to all the main attractions. The view is good from all aspects. There is parking for three cars, so obviously there is a bit of moving around on occasions, but nothing drastic.... More 

Thank jolleygirlc
Ipswich, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 July 2016 via mobile

Stayed here for 1 night while walking coastal path. Quiet setting right by the quay with fantastic views from bedroom which had 4 poster bed and original shutters. Friendly and helpful hosts who helped locate my lost camera and provided a delicious breakfast.

Thank c0nsuela
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 June 2016

We have had another excellent visit to the Old Custom House. Peter and Maddie are delightful hosts. The breakfasts are superb - eggs from hens in the back garden, home-made jams, delicious Norfolk bacon and sausages, fresh fruit and more. Each of the three rooms overlooks Wells Harbour. The sun rises to the right and sets to the left. Sunsets... More 

1 Thank Wellfleeter
Birmingham, United Kingdom
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 June 2016 via mobile

We stayed for one night in early June. The host was very welcoming. The location is like a picture postcard - just steps away from the harbour. Breakfast was top notch - smoke haddock thoroughly recommended! Plenty of good restaurants etc close by

1 Thank c72ad

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  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Kitchenette
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
Official Description (provided by the hotel)
** The North Sea Surge, 5th Dec, flooded us and we are temporarily closed for essential repairs. We are taking bookings now for 14th February onwards ** The Old Custom House, built in 1560, is situated on the picturesque East Quay, just a few minutes walk from the centre of town. The water is literally a few steps away and the coastal path runs past the front gate. ... more   less 

Additional Information about The Old Custom House

Address: East End, Wells-next-the-Sea NR23 1LD, England
Region: United Kingdom > England > East Anglia > Norfolk > Wells-next-the-Sea
Price Range: €76 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Old Custom House 4*
Number of rooms: 3
Also Known As:
The Old Custom House Wells-Next-The-Sea, Norfolk
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't be concerned about the separate bathroom in the Captain's Quarters”
  • View from the Captain's Quarters room
 of 5 bubbles MartinW388, 27 Mar 2016 | Read review
“Amiral's quarters probably has the best view”
 of 5 bubbles Travellingdave0, 27 Oct 2015 | Read review
“Captain's cabin for the four-poster”
 of 5 bubbles Tommy943, 20 Aug 2015 | Read review
“Admirals/Captains room give good views, especially sunrise.”
 of 5 bubbles ColinO125, 12 Aug 2015 | Read review
“The four poster bedroom has an excellent view”
 of 5 bubbles davidandannb, 25 Jul 2015 | Read review
5 of 5