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The Dukes Head Hotel

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The Dukes Head Hotel
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970 Reviews from our TripAdvisor Community

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Showing 963: English reviews
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Stevenage England
Reviewed 5 days ago NEW

Duke's Head Kings Lynn Fourth stay here and still good. Reception prompt and very helpful. Food excellent although strangely no breakfast menus offered. Breakfast number one was a full English and had perfectly poached eggs. Day two similar but due to more residents it was a buffet style help yourself with optional extras to order and again perfect eggs. I...

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Helpful?
Thank brit1222
Laura D D, General Manager at The Dukes Head Hotel, responded to this review

Good Afternoon, Thank you very much for your review, and we are delighted that you enjoyed your stay with us here at The Duke's Head Hotel. We hope that you will return in the future, and we are grateful for all feedback which is provided by our guests as it allows us to constantly improve upon our standards on a...

King's Lynn, United Kingdom
Reviewed 6 days ago NEW

Arrived on Friday afternoon, checked in and was given a room on the 4th floor. We were really surprised at the tattiness and size of the room (we had paid for a superior or "feature" room. When we mentioned to the receptionist she commented " I don't know how I managed to give you that room"???? We were moved to...

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Helpful?
Thank mariarozas
Laura D D, General Manager at The Dukes Head Hotel, responded to this review

Good Afternoon, We are very disappointed to hear about your stay with us, and we are looking into this matter urgently. We thank you for your thorough feedback, and we can assure you that all of your points have been taken into consideration and each one will be dealt with individually. We are working extremely hard on improving all areas...

Oxford, UK
Reviewed 1 week ago

The Duke's Head is a pleasantly furbished hotel with spacious public rooms. When we arrived in our room the heating was not on and the thermostat could not be adjusted to a higher temperature. We asked at the reception for help and were assured the maintenance manager would turn on the heating. We went for a walk in a blistering...

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Helpful?
Thank Tina D
Laura D D, General Manager at The Dukes Head Hotel, responded to this review

Good Afternoon Tina, We thank you most sincerely for your feedback, and we are disappointed to hear that your stay was below standard. We can assure you that your feedback will be dealt with accordingly, and that all areas of your experience will be looked into individually from the heating in your room, to the breakfast offerings. I am currently...

Surrey, United Kingdom
Reviewed 1 week ago

Full marks to chef and staff at the Duke's Head who treated me really well when I dropped in trying to find a spot of lunch. I was so cold and hungry I could hardly explain my complicated list of allergens, but chef spoke to me very helpfully and cooked me something which was absolutely right! What a wonderful surprise...

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Helpful?
Thank treblef2017
Laura D D, General Manager at The Dukes Head Hotel, responded to this review

Good Afternoon, We are absolutely delighted to hear that you enjoyed your experience with us! Our new Chef is always extremely accommodating, and has brought lots of positive new changes to the Hotel. We are glad that we were able to provide food which met your requirements, and that you felt that you received service with a smile. We hope...

Norwich, United Kingdom
Reviewed 1 week ago via mobile

This is my third time here and the location for me is probably the best in Kings Lynne as there are plenty of restaurants near by, hotel car park is small but plenty of parking in the square in front of hotel. Nice up to date rooms and decor throughout the hotel also has decent wifi however I did struggle...

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Helpful?
Thank xyloids65
Laura D D, General Manager at The Dukes Head Hotel, responded to this review

Good Afternoon, Thank you for your feedback on your most recent stay with us. If possible; so as we can avoid you being placed in this Room again in the future, could you please email: admin@dukesheadhotel.com. This is so as we can get your contact details and add a note to your profile so as we will not allocate this...

Australia
Reviewed 1 week ago

This is now my second stay at this hotel. Location is good. Rooms are generally ok. There is an old wing and a new one (both with modern settings). Much preferred the old one as it had more character. This time however I was at the newer side which is at the rear of the hotel. Beds are quite comfy...

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Helpful?
Thank fr0st17
Laura D D, General Manager at The Dukes Head Hotel, responded to this review

Good Evening, Thank you most sincerely for your feedback regarding your most recent stay with us here at The Dukes Head Hotel. I have taken note of all of your points, as we are working diligently on all aspects of the Hotel at present. We are ensuring that all staff members are going to receive adequate training, and each one...

Reviewed 1 week ago via mobile

We stayed here using a Travel Zoo voucher and were impressed with the helpfulness of the reception staff who kindly assisted with a booking problem and gave us a warm welcome. Our evening meal, included in the voucher, was extremely good and very pleasantly served, as was our cream tea. Breakfast was a buffet with a wide selection and eggs...

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Helpful?
Thank Kathy H
Laura D D, General Manager at The Dukes Head Hotel, responded to this review

Good Evening, We are glad that you enjoyed your stay with us here at The Dukes Head Hotel, and that the food and service was all up to standard. We are working on improving standards on a constant basis within the Hotel, and making sure our guests have an enjoyable stay from start to finish. We have security staff outside...

Ramsey, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here on a TravelZoo voucher that had been brought for my husband and I for Christmas. Booking our stay was easy and the person booking our stay was helpful and informative. On arrival I was pleasantly surprised with the decor of the hotel and the staff checking us in were very welcoming. Our room was clean and tidy and...

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Helpful?
Thank KateRichardson84
Laura D D, General Manager at The Dukes Head Hotel, responded to this review

Good Afternoon Ms. Richardson, First of all, I would like to thank you personally for your lovely feedback which has been received most graciously by all of us here at the Hotel. We are delighted that you enjoyed your stay with us. We always strive to provide a memorable and enjoyable experience for each guest who stays with us, and...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed in this hotel as a family. Went down to the restaurant for evening meal was told don't have any tables fully booked. I said I am a resident of the hotel was told sorry don't have any tables fully booked. When I checked into the hotel was not told need to book a table for the restaurant or that...

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1Thank ianr46
Laura D D, General Manager at The Dukes Head Hotel, responded to this review

Good Afternoon, Thank you for your feedback on your recent stay with us here at The Dukes Head Hotel. Unfortunately, due to UK rules and regulations and rules and regulations within the Hotel; we are unable to allow children into our Bar area after a particular time. Our Massey & Co Lounge is used 'primarily or exclusively' for the supply...

norfolk
Reviewed 2 weeks ago

Having previously stayed at Dukes Head on a number of occasions,we once again booked Saturday night away,looking forward to the fantastic hospitality we had always experienced. Once again our arrival was with a very warm and welcoming atmosphere and greeting from staff,however this dissipated somewhat after learning that to use hotel car park a charge of £10 00 per night...

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Helpful?
Thank dougalpuss
Laura D D, General Manager at The Dukes Head Hotel, responded to this review

Good Afternoon, First of all, we wish to thank you most sincerely for your feedback and for taking the time to provide this valuable information to us. Our external Car Park for the Hotel is controlled by an external car parking agency, and externally managed. Therefore, since August 2016; there is now a charge of £10 for 24 hours of...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Located in the heart of King's Lynn old town and overlooking the historic market place, the Duke's Head is perfect for discovering what Norfolk has to offer to the business and leisure traveller. Since Georgian times, this impressive classical building has welcomed visitors including Princess Victoria and Sir Robert Walpole (generally considered to be the first Prime Minister of Great Britain) in considerable comfort and style.Its location overlooking the ancient market place in the centre of King's Lynn would have denoted its importance in a town peppered with fine historic buildings. The Duke's Head is located walking distance away from King's Lynn station, nightlife, restaurants, bars and leisure club. Kings Lynn is serviced by regular trains to London and serves as an ideal location for discovering Norfolk. North Norfolk is an ideal tourist destination. Whether you enjoy the lively atmosphere and entertainment offered by traditional seaside resorts, the tranquility of the small fishing villages, which spring to life at high tide, you can't help but be impressed by the beautiful coastline and the fascinating history of its towns. The Hotel has recently benefited from a 3 million pound refurbishment. ... more   less 

Additional Information about The Dukes Head Hotel

Address: 5-6 Tuesday Market Place, King's Lynn PE30 1JS, England
Region: United Kingdom > England > East Anglia > Norfolk > King's Lynn
Price Range: €74 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Dukes Head Hotel 4*
Number of rooms: 78
Reservation Options:
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Also Known As:
Elizabeth Dukes Head Hotel
Dukes Head Kings Lynn
Hotel Style:
#6 Romantic Hotel in King's Lynn
#7 Family Hotel in King's Lynn
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a good sleep don't get a room on the first floor!”
 of 5 bubbles mariarozas, 18 Mar 2017 | Read review
“Check the heating on a cold day. Go somewhere else for a meal and breakfast.”
 of 5 bubbles tina490, 17 Mar 2017 | Read review
“book ahead to get the best rates. Walk in rates can be exorbitant.”
 of 5 bubbles johnclewes2016, 23 Feb 2017 | Read review
“We had a room at the back it was nice and quiet”
 of 5 bubbles Pbrown2015, 13 Feb 2017 | Read review
“Rooms at the front or near the front are best”
 of 5 bubbles Mamof4Cumbria, 3 Feb 2017 | Read review
5 of 5