Hotel El Puerto by Pierre & Vacances
Paseo Maritimo Rey de Espana 32, 29640 Fuengirola Spain
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About
#22 of 38 hotels in Fuengirola
Location
Cleanliness
Service
Value
Excellent location on the seafront, where all the shops and restaurants, 30 metres from the grey sandy beach and close to all shops and restaurants. Enjoy an outdoor swimming pool and a new bar, the Sky Bar with its magnificent sea view on the roof terrace of the hotel. The hotel also has a bar and a restaurant with buffet option.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Rooftop bar
Rooftop terrace
Baggage storage
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Harbour View
Languages Spoken
English, French, Spanish
Location
97Great for walkers
Grade: 97 out of 100
411Restaurantswithin 0.5 km
130Attractionswithin 0.5 km
Contact
Paseo Maritimo Rey de Espana 32, 29640 Fuengirola Spain
Name/address in local language
Getting there
Car HireSee all Fuengirola car hire
706Reviews160Q+A96Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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We arrived on the 29th Dec 2022 looking for a quick NYE break away from the cold UK. We got to the hotel and were welcomed by a lovely team on reception, they copied our passports as per normal and were asked which floor we wanted.... We could of had 4, 5, 10 or 13. It's a high hotel so we opted for floor 5 and room 525. We went to the the room and checked it out. Lovely location, right by the lift, fantastic view of the sea, harbour and beach. Not too high and not to low either. Perfect!! The room was clean and had everything we wanted. Yes the glass between the bathroom and bedroom was weird but it didn't bother us at all (after 23 years together why would it! Lol). Would of liked a kettle and tea/coffee making stuff but hey ho, I'm sure reception would be able to help with that but I didn't ask. We opted for breakfast to be included and it was worth it. If you want to buy it it's 11 euro per person. Breakfast was plentiful and really nice. Only down side was the coffee machines were quite slow and the cups a normal standard small size. I would of liked the option to use a paper cup that I could take out with me after breakfast. Location was key for this hotel, right on the front and right in front of all the best eateries you could want. Supermarket next door for everything you need. All staff were great with us and with everyone that we saw. Some people grumbling about stupid stuff but not us! If you are looking for a great place to stay with a great location and great staff then look no further and ignore the bad reviews. Useful review? Please press the Helpful review button. Thanks all…
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Stayed here for 4 days at Christmas and was pleasantly surprised at how good it was for the price. We paid extra for a sea view, I recommend doing this as worth the extra money. The breakfast was good and nice selection of food on offer. The rooftop pool bar did nice cocktails with a lovely view to enjoy in the sun. The room had a comfy bed and good shower. It doesn’t have fridge or a kettle, however you can hire these at extra cost. The upkeep of the room was a bit dated and needs some tlc but nothing too bad and it was very clean. The location of the hotel is fabulous and great value for money. I would recommend staying here.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed at this hotel for about a week and it was the worst thing we could do! The staff was EXTREMELY rude towards us, especially during breakfast. It is written that the machines are supposed to be closed by 10:30 am but we clearly saw them being turned off by 10:20 am, so we couldn't eat peacefully because the staff was agitated and constantly hurrying us up. On top of that, despite the fact that the restaurant was full, the staff was always near us (we're Arabs) not only refusing to give us the tables we asked for, but also taking stuff and plates off of our table while we were still eating. That's funny because everyone else was eating without being bothered by anyone. All of the women working in the restaurant were, without any exception, very impolite and insolent. Let's not talk about the stares they gave us. We recommend educating your staff because it seems they aren't familiar with it. To conclude, do not waste your time and money in this hotel. VERY bad experience!…
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location, right on the sea front. Rooms a bit small but adequate, comfortable bed. Spotlessly clean, Staff were all friendly and obliging. The roof top pool is great with a bar open until 6pm, but with only a few sun loungers. There is a bar area in the foyer which didn't see much custom while we were there, just ourselves and one or two others, so there 's not much chance of socialising with other guests. We went B&B. The buffet breakfast, both hot and cold is adequate I suppose but a bit limited for choice with the same offering everyday. We tried the evening meal once...big mistake. The price (14 euros) should have been a warning. Cold buffet starter was OK but the hot buffet main courses were very poor, no actual meat dish, save for a "Meat cake"??? which was a vague meatloaf with very little taste or texture. Desserts were OK with the odd weird offering ( runny custard served in a small jam jar?.) I'd recommend going room-only and eating elsewhere. which, with hundreds of eateries within a few hundred yards is dead easy,,we recommend Casa Roberto.…
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
On arrival we got a free upgrade to a sea view room. The rooms were quite nice and the bathroom was nice. The maid came every day for bed service and a general tidy up which was nice. The roof top pool was amazing. Great views all around Fuengirola. I would definitely visit this hotel again even if it were just for the amazing pool. Great location right on the beach front.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Room 931 we were told was a good room by reception staff. See photos and you decide! Have stayed at this hotel before and there are only two reasons to return, location and pool. Everything else is less than desirable. Over the past seven years there has never been one member of reception staff who either smiles or is polite, just indifferent and uninterested. Dining room staff are the same, not one member of staff is engaging or even pleasant. Give you the impression they couldn’t care less whether you were there or not. Room was fine but bathroom disgusting. The owners and management really need to sort this hotel out if they want people to return.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hi just asking if there are any kettles or fridge in the rooms. As we our heading over next week ,and checking first what is available. All the reviews are very good ,in what I have read so far ,looking forward to a lov break . Thanks
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at Hotel El Puerto by Pierre & Vacances
Responded 12 Nov 2022
Dear Guest, Thank you for such a positive review. We are pleased that we were able to meet your expectations. We look forward to welcoming you back. Best wishes, José Luis Saíz Director General / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice Hotel well situated on the beach front across from the marina. Our room was 723 on the seventh floor straight across from the lift. It had two single beds and plenty of storage/cupboards for clothes also had a safe (payable when checking in). The on suit had a very good shower (only slightly strange has a glass wall between the bedroom). Housekeeping was very friendly and kept the room very clean The view from the balcony was of the beach marina and Mediterranean. Breakfast was buffet plenty of selection and of a good quality. Evening meal was a bit repetitive still good quality and plentiful We went up to the pool and bar nice place to sit and relax. Thank you for a great stay hope to return
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Take a travel kettle for hot drinks
Pay for water and wine with evening meal
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at Hotel El Puerto by Pierre & Vacances
Responded 5 Nov 2022
Dear Guest, Thanks for taking the time to share your experience at our hotel. We are delighted that you had a memorable experience and appreciated our strategic location with the excellent views it offers. It is also great to know you appreciated our efforts to make your stay as enjoyable as possible and the high standards we strive to uphold. Moreover, we are pleased to know that you took advantage of our tasty breakfast with a variety of options; perfect to kick-start your day. We are, however, sorry that you were not entirely satisfied with the bathroom layout, and understand this is not to everyone's taste. We hope to have the occasion to welcome you again. Kindest regards, José Luis Saíz Director General / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been to this hotel quite a few times now for weekends away with friends, but this is the first time since the pandemic. The over-riding factor for us choosing this hotel time and time again is the location. Across the road from the beach and marina, just in front of Fish Alley and a stone's throw away from the strip of bars/clubs on the front. The hotel itself and the rooms were spotlessly clean and all of the staff very friendly and helpful. However, I did feel that the room itself is now looking a little tired and in need of a refurb (despite just being recently done). The biggest issue with this hotel is the lifts - particularly if you are in the taller block. One afternoon, we waited about 15 minutes for a lift and even got a member of reception staff to have a look and he couldn't understand what the issue was. However, when we finally bit the bullet and walked up to our room on the 9th floor, it was obvious that the cleaning staff were holding the doors open so that they could access the lifts when they needed them... A little frustrating. I've scored the hotel 4 stars, but I'd like to score it 4.5 if I had the option. I'd have no reservations about staying here again.…
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Date of stay: September 2022Trip type: Travelled with friends
Room Tip: Ask for a room in the smaller block for easier access to lifts
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at Hotel El Puerto by Pierre & Vacances
Responded 6 Nov 2022
Dear Mistere_Hudds, Thank you for this review about your stay with us at the Hotel El Puerto by Pierre & Vacances. We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it. We hope to have the opportunity of welcoming you back in the future. Best regards, José Luis Saíz Director General / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just returned from el pourto ,after reading some bad reports I was apprehensive about going as we had booked 2 weeks holiday.we are 2 ladies in our 60s we are friends. It is not as bad as people make out but it is not a holiday hotel it is more transient for people wanting to visit the area and have somewhere to lay their head .there is no appreciation that you have spent a lot of money to stay in their hotel.reception staff ok but they prefer Spanish residents , bar staff in reception area are so rude twice I tried to get served and they just carried on talking to each other so I walked away, no customer service skills at all.restaurant staff are very reserved only the odd one say hello..the best staff are the chamber maids they always speak and are very helpful..the rooms are kept spotless.we was never woke up early.the bathrooms are very small and not private at all.because we are friends one of us kept going out to give the other person privacy for the toilet, Something needs to be done re pool bar it is our pool to use but you can only drink and eat anything bought up there.but it is expensive and some budgets won't stretch to using the bar.again some staff speak and make you feel welcome.breakfast good but evening meal needs looking at as it is repetative and uninviting unless you love sweet things.please be aware it is not mobile friendly with restaurant being up on the first floor of a different block so your down in one lift and back up in another .as the lifts are not very reliable it can take a while to get to the restaurant. I wouldn't personally go back but it is central and very clean.maybe because I served all my career in customer service I expect to be looked after as I would have served residents.maybe they should have a mystery resident to report back to management re the failings of staff.after all we are the people who keep the money coming in and keep the Spanish economy going.please dont worry if you have booked to go as it is not to bad....…
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at Hotel El Puerto by Pierre & Vacances
Responded 5 Nov 2022
Dear Guest, Thank you for this feedback about your recent stay with us. We appreciate your kind compliment to our housekeeping team who strive to maintain the high standards we set ourselves. However, we are sorry that you felt our reception and bar team fell short of our high service standards. Rest assured that we will use your feedback to address this matter with our teams and take necessary action. We regret that the bathroom layout wasn't entirely to your liking; next time you visit us please let us know in advance as we do have rooms of different categories and our team will be delighted to assist you in finding one with a bathroom design to suit your needs. Moreover, we have duly noted your comments regarding our pool bar and will be sure to address your suggestions to the relevant manager. While we are pleased to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet, your comment regarding the evening menu selection has been duly noted. We will take this into consideration for the future. We appreciate your highlight of our prime location nonetheless and hope that it helped you make the most of your stay. We look forward to seeing you again in the future. Kindest regards, José Luis Saíz Director General / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$57 - US$88 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el puerto hotel, el puerto fuengirola, hotel el puerto
FORMERLY KNOWN AS
Hotel El Puerto by Pierre & Vacances
LOCATION
SpainAndaluciaProvince of MalagaCosta del SolFuengirola
NUMBER OF ROOMS
314
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Claim Your ListingHOTEL EL PUERTO BY PIERRE & VACANCES - UPDATED 2023 Reviews & Price Comparison (Fuengirola, Costa del Sol) - Tripadvisor
Frequently Asked Questions about Hotel El Puerto by Pierre & Vacances
Which popular attractions are close to Hotel El Puerto by Pierre & Vacances?
Nearby attractions include Plaza Constitucion (0.3 km), La Plaza de los Chinorros (0.3 km), and Paseo Maritimo Promenade (0.3 km).
What are some of the property amenities at Hotel El Puerto by Pierre & Vacances?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at Hotel El Puerto by Pierre & Vacances?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel El Puerto by Pierre & Vacances?
Yes, parking is available to guests.
What are some restaurants close to Hotel El Puerto by Pierre & Vacances?
Conveniently located restaurants include Restaurante Palangreros, Arte y Cocina Restaurant, and Kamasutra Indian Restaurant.
Are there opportunities to exercise at Hotel El Puerto by Pierre & Vacances?
Yes, guests have access to a pool during their stay.
Is Hotel El Puerto by Pierre & Vacances located near the city centre?
Yes, it is 0.4 km away from the centre of Fuengirola.
Are any cleaning services offered at Hotel El Puerto by Pierre & Vacances?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel El Puerto by Pierre & Vacances?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel El Puerto by Pierre & Vacances?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel El Puerto by Pierre & Vacances?
Many travellers enjoy visiting Centro de Artes Mijas (6.4 km), Finca Del Secretario (1.7 km), and Villa Romana De Los Molinillos (7.0 km).