We stayed at the Occidental in 2018 and had a wonderful time. The staff were attentive, the rooms were clean and comfortable and the hotel communal areas were spotless. The food was excellent in quality and plentiful. The bedroom had a nice balcony with sea views. The reception was like a cruise liner and was very stylish and the staff were more than happy to help us and make our stay enjoyable. The hotel is just a minute or two from the beach and there are scores of bars and restaurants nearby. We will definitely stay there again
What a lovely hotel, and only 9 months old. We arrived to welcoming staff who couldn’t have been more helpful. The hotel is spotlessly clean, and hygienic, with an attitude that makes you think the staff are proud to work there. It is also located in the right part of town making it convenient to all the bars, shopping and restaurants. Our room was lovely with a huge bed and enormous walk in shower. Toiletries are provided daily for that extra touch, and the rooms are cleaned with care. I would recommend half board as the buffet style restaurant is excellent with choices changing daily. The wine list is also good with a decent bottle of red coating about €10. Outside the hotel the pool and sunbathing areas are well situated, and beside it is a gym with facilities, if you don’t want to head back to your room. We are going back again this month it was that good. One tip is if your not stacked up with luggage take the train. It is directly outside the airport and 30min later you are Fuengirola central. The hotel is a 12 min walk from the station and is a pleasant stroll along the coast. Taxis are around €45 inc tip, the train is €2.80 and is quicker. It’s a no brainier. …
Booked a shopping weekend within the area, looking for hotels and this place popped up, great now to book, looking for a hotel that offers parking, yes this place does at 20 euros a night and no booking needed as their is plenty. get to hotel no parking and they don't offer this service. We had breakfast included in booking but they say no booking has been made showed them our booking but no they say, not a good start. room not ready but they will contact us when it is. Ok so we left our bags in luggage room and decided to try and find some parking (Nightmare). Eventually we managed to get to room, TV does not work, Room very stuffy AC very poor. Paper thin walls could hear the couple next room HMMMM !!! kids running up and down corridor shouting ( Where's the parents ). On check out day we had Cleaner come to our room at 12.10 hrs demanding that we leave as they want to clean room Wow what a service, take our money let us down with service issues and then want to kick us out. Guy at Reception ask how your stay was when leaving told him his exact words were thank you for your stay hope to see you again. Sadly i will not go back to this hotel regardless of the refurbed rooms etc, very poor service considering COVID-19 i would have thought they would have made more of an effort.…
Firstly I will say this is a refurbished property and the lobby and pool area are well done, it’s relatively fresh. Staff are polite and the location is good just off the sea front. Unfortunately although we are staying during covid and low season, the hotel has decided to pack all of its guests into a small selection of the hotel. I stayed in a room with an adjoining door to the next room, which for the first 4 nights was not an issue as the room was not occupied. I spent the remainder of the trip restless listening to partying, then into the early hours snoring. The walls are paper thin and no efforts have been made to sound proof, this probably stems from the fact that this hotel is an old build property in disguise. This disappoints me as there is plenty of capacity so a strange move from the hotel. Also we experienced drain smells and a leaky sink but this can be quite typical of Spain.…
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