I got married in Carton house in August 2017,and I thought it couldn't get any better but it was amazing the ambiance and the refurbishing is second to none.The Staff ,food and service was excellent,we had a great meal in clubhouse.Caroline at breakfast was so helpful, Marie in reception couldn't do enough and Anna at the bar so attentive and knowledgeable very professional. Will recommend it to all my friends can't wait to get back for my wedding anniversary. Truly enjoyable day and night from start to finish.
Stunning manor-style hotel and grounds maintained to a very high standard. I visited the Courtyard Bar on Mon Jan 10, and was blown away with the exceptional level of service provided by Mathieu. He went above and beyond to craft bespoke cocktails for my friend and I by taking the time to understand our likes and preferences - even adjusting things from one round to the next. Some of the best drinks I’ve ever had! Not often would you find such a friendly and genuinely interested bartender serving you drinks he took the time to compose himself and experiment with. I’d also recommend the food in the adjacent Kathleen’s Kitchen, but stopping by the bar was the real highlight of the evening!
I visited Carton House on 22 December with my 7 year old granddaughter and her friend as a Christmas treat. The experience was wonderful - from the beautiful Christmas decorations, the friendly greeting at the door by the concierge to the outstanding service provided by Anna Morgan who managed not just to serve a fabulous tea with scones, croissants, mince pies and all the trimmings but took the time to regale the girls with some funny anecdotes on the history of Carton House. They said it was the best day ever. A massive Thank you to all at Carton and particularly to Anna who went above beyond to make a simple treat into something memorable.
Fab overnight stay at Carton House, hotel beautifully presented for Christmas, staff welcoming, friendly and helpful, overall a great atmosphere! Enjoyed great cocktails from the bar and lovely food in the Carriage House, breakfast was very luxurious with an extensive menu. Our room was beautifully presented, lovely edible gifts and drinks awaited us and a great nights sleep on very comfy beds! A round of golf on the picturesque O’Meara course on a beautiful day was a great finish to our stay. Covid 19 protocols throughout ensured a safe and comfortable visit.
My wife and were celebrating our first wedding anniversary. From the moment we walked through the doors we were well looked after. Check in had a nice relaxed approach. We were offered mulled wine which was nice. Small complaint that a couple arrived after us were checked in before us. The entire hotel has had a major refurbishment everything about the hotel feels new, restored and very well maintained. Our room was spacious, the bed was very comfortable. There were local lemonades complimentary and a bottle of Prosecco was delivered to our room by management shortly after checking in which was really nice. Hand written cards welcoming us and also another wishing us a happy anniversary are the excellent touches you expect from a luxury hotel. As with any other Fairmont hotels you get Le Labo toiletries in the bathroom which are excellent. The hotel offer a text service which comes in really handy. You can ask them anything and they are back right away. You can request your room to be serviced at a certain time, ask about in room dining, where is breakfast located etc etc. Breakfast was one of our favourite parts of the stay. It was one of the best breakfasts I've had. Both rooms were stunning, the views over the gardens were excellent and the service was brilliant. We had dinner in the Carriage house which was also very good. The quality of the food was very good and prices were reasonable. The spa was very relaxing however we did find it could be better marked out. We did find that after our treatment it felt like a bit of a maze to locate the pool then find our way out. The bar area was relaxing, they had an extensive range of drinks but it does seem that some of the staff could do with a little more training. I had a pretty embarrassing issue over the price of a whiskey measure. I ordered a measure which was priced at 30 and 80 euro. 80 euro being the more limited whiskey so I said I'll just go for the normal one. When the bill came I was charged 70 euro for a whiskey by the same distillery but wasn't even on the menu. Thankfully management stood in and charged me 30 euro. My only other issue was during our stay one of the evenings I went out to the car to grab my laptop and went to visit the bar. The same doorman that had greeted us several times throughout our stay rapidly chased after me in the lobby. "Are you visiting friends?" "Have you made a reservation?" When I said I'm a guest and you have greeted me several times today alone he did apologise but I felt like he was talking down to me to be honest. Since my wife and I have visited it is nice to see the Carton House is now officially recognised as a 5 star hotel. It exceeded our expectations and I'm glad we chose to stay here. I've since recommended it to several of my customers and family members, few of which have now booked stays. One minor criticism regarding the social media account. I think the hotel should make a point of sharing more genuine customer content on their stories / instagram etc rather than focusing on influencer / sponsored posts.…