Shearwater Hotel & Spa
Marina Point, Ballinasloe H53 F5P9 Ireland
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About
#2 of 8 hotels in Ballinasloe
Location
Cleanliness
Service
Value
Finding an ideal family-friendly hotel in Ballinasloe does not have to be difficult. Welcome to Shearwater Hotel & Spa, a nice option for travellers like you.
Carlton Shearwater is a family-friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features 24 hour front desk, room service, and newspaper. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Ballinasloe. For guests with a vehicle, free parking is available.
Travellers looking for Chinese restaurants can head to Ballinasloe Fusion Restaurant or Good Taste Chinese Restaurant.
Shearwater Hotel & Spa looks forward to welcoming you on your visit to Ballinasloe.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Evening entertainment
Babysitting
Indoor play area for children
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Vending machine
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
Steam room
Baggage storage
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Desk
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Flatscreen TV
Private bathrooms
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English
Location
Marina Point, Ballinasloe H53 F5P9 Ireland
Getting there
Car HireSee all Ballinasloe car hire
1239Reviews7Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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We went to this hotel and to be fair were treated very well by a lovely receptionist. I think Jacinta was her name. I went to the restaurant to ask for some coffee and a sandwich in the foyer. I was told by a waiter you can't eat there. I just said in case he hadn't noticed there were 2 people eating in the foyer. I went back to the receptionist to ask if I could have coffee in the foyer. She was told no by someone . The GM came up to me and said I was rude to the waiter that's why I didn't get it. I told him I was never rude he insisted I was. The GM is quite a big man, and terrifyingly standing over me telling me I was rude was actually frightening. I said there are other people eating in the foyer. He said they had afternoon tea so they were allowed to eat there. He then said he would serve me the coffee I was so perturbed by his attitude. His arrogance was actually horrendous. I spoke to another member of staff, and they told me he rules by fear. My background is in hospitality and hospitality recruitment. This GM really needs to be trained in people skills. I always loved going to The Shearwater over the years and enjoyed it, but that experience was the worst I ever came across. I never write bad reviews as I would rather speak with a manager and have issues sorted. There's no point in talking to this GM.…
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Terrible customer service. Booked night with tickets to event ,event to be paid in advance. Card authorisation appeared on bank statement and assumed funds would then be taken. Received call and email to say issue with card number or card machine. Rang and paid on phone 2 days later. Another 2 days later missed call followed immediately by email cancelling my booking as I had not contacted them. When I contacted them they found payment and blamed human error. I was booked with same hotel couple yrs ago and when got to hotel they couldn't find reservation . Human error again blamed, Seems more like procedure errors. Customer service on both occasions Terrible and attempted to push blame to me as I had not responded.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We got an engagement present to enjoy a night away together, unfortunately our experience was very underwhelming when we got to our room it appeared a rushed attempt at a turnover the bed was lumpy and our view of the main road left a lot to be desired, we went to the bar/restaurant ordered a charcuterie board and 2 whiskey sours the charcuterie board arrives with 3 small samples of cheese and hardend hams to be fair it was only €20 but I would avoid! Long after we finished the board the sours arrived and as underwhelmed as we where with the room and the board these drinks where the worst cocktails we have seen. We complained in hopes to get a new one but manager advised that the egg white still needed to "settle". I will attach a pic to show why we were disappointed at these 12eur coctails…
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michael Janusz, General Manager at Shearwater Hotel & Spa
Responded yesterday
Hi, Thank you for your feedback. I am sorry that your experience was not ideal. Please send me your details on GM@shearwaterhotel.com And I will get in touch with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cannot say enough good things about this hotel. I stayed overnight on 24th November in order to get ready for my wedding the next day ( wedding located elsewhere). The staff were exceptional especially on reception, I had a few requests in order to be able to get ready at the hotel and nothing was too much trouble. When I forgot to order breakfast for our group ( 10 people including kids) they still arranged the most amazing breakfast for us to our room. The room we had was amazing, so much space, hair dresser, Make up artist etc had plenty of room to get around. Rooms had everything you could need. Beds so comfy. Would highly recommend.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Had a wonderful experience at your spa recently. I would highly recommend the massage given by Christina. It was truly professional, amazing and extremely relaxing. I will definitely be back as soon as I can.
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Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Allow plenty of time, this is something you dont want to rush away from. Take some time in the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I had the most amazing experience from start to finish today in the Spa😍… I had Therapist Christina today for the Recharge and Glow package. I honestly couldn’t recommend her enough!! Amazing therapist!!! I feel like a new woman after it. Will 100% be going back again👏👏
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
First night out in Ballinsloe with my partner for a concert held in the hotel. We were warmly welcomed on our arrival by lovely Karen. She could not have been more helpful. It was nice to deal with pleasant staff which made our stay that little bit more enjoyable. Leisure facilities were of a high standard and were very clean. There was a great selection of foods available for breakfast, hot and cold options. 5 star experience and will definitely be back again!
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We're just back from the Shearwater and I'm already planning our next trip! A fantastic hotel and we couldn't fault anything. The staff were brilliant, the food and pints were so tasty and the room was spacious and spotless. A huge thank you to Chloe the wedding coordinator for accommodating us and going through the wedding packages with us. Also had a treatment at the spa and felt amazing after it! Would most definitely recommend 😊😊
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This place is just amazing and the best thing about it is EVERY staff member...(especially Ruslan in the bar.). We are here at the moment and the quiet and peaceful location is just perfect..lunch today was amazing 2 sandwiches with tea for 2 to include chips for 17 euro!!!! Can't fault a THING!!
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stopped off for a quick lunch yesterday. I ordered the halloumi roll. Bread roll was toasted but halloumi wasnt melted, rocket was missing but replaced by mixed leaves. Come on chef halloumi and avocado need rocket. The side order of chips arrived well before the sandwiches. We were served by 4/5 different staff members. So as a result no tip sorry guys.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$95 - US$152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carlton shearwater ballinasloe, hotel carlton shearwater
LOCATION
IrelandWestern IrelandProvince of ConnachtCounty GalwayBallinasloe
NUMBER OF ROOMS
104
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Claim Your ListingSHEARWATER HOTEL & SPA - Now €94 (Was €̶1̶0̶6̶) - UPDATED 2023 Reviews & Price Comparison (Ballinasloe, County Galway) - Tripadvisor
Frequently Asked Questions about Shearwater Hotel & Spa
Which popular attractions are close to Shearwater Hotel & Spa?
Nearby attractions include Maud Millars (0.5 km), St. Michaels Church (0.4 km), and The Man with the Horse (0.5 km).
What are some of the property amenities at Shearwater Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Shearwater Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shearwater Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Shearwater Hotel & Spa?
Conveniently located restaurants include Kariba’s Restaurant and Coffee House, Gibbons' Pillar House Bar & Restaurant, and Venezia Restaurant.
Are there opportunities to exercise at Shearwater Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Shearwater Hotel & Spa located near the city centre?
Yes, it is 0.5 km away from the centre of Ballinasloe.
Are any cleaning services offered at Shearwater Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Shearwater Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Shearwater Hotel & Spa?
Many travellers enjoy visiting Clontuskert Augustinian Friary (5.0 km) and St. Michaels Church (0.4 km).
Is Shearwater Hotel & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.