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BEST WESTERN PLUS Castlerock Inn & Suites

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BEST WESTERN PLUS Castlerock Inn & Suites
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377 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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scottsdale, United States
Reviewed 2 days ago NEW

Check items when you arrive in your room. The staff forgets, towels, soap, coffee, cups plus is not careful when they make beds. Big communication problem with no quality control checks. etc etc wtc etc

Review collected in partnership with Best Western
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Helpful?
Thank Stephen K
Kenosha, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 28 December 2016

I stayed at this hotel again in October 2016. We decided to pick this location again because of the good experience we had last time. The day we arrived to the hotel, the reservation was incorrect. I booked two rooms that were two queen beds both; however, one of the rooms we received was an accessible king room. The hotel...

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Helpful?
Thank Mary M
About Hotel's Favourite Review
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your good review and we hope to see you again in your travels and from the staff here at Best Western we would like to wish you a Happy New Year

Bolivar, Missouri
Reviewed 1 week ago

I am very picky about hotels, much more than most. This was my first BW. Blas, who greeted us at reception, was friendly and efficient. I wanted a quiet room away from the pool, elevaors and ice machines. Room 323 was also immaculate. Kudos to the cleaners. I would have rated this hotel 5 stars, but it fell short at...

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Helpful?
Thank Heather M
Rowlett, United States
Reviewed 2 weeks ago

This hotel had large rooms, excellent breakfast items, and the most comfortable bed I've slept on this past year in hotels. The indoor pool was enjoyed by patrons. The room was perfect for leisure and work with lots of workspace available.

Review collected in partnership with Best Western
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1Thank Darrell O
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your great review I will share this with our staff who work hard to make sure our guests are happy and comfortable during their stay away from home. We appreciate you.

Chicago, Illinois
Reviewed 4 weeks ago via mobile

In bustling Fayetteville a quiet standard best western. Not fancy, just budget. Efficiently run, clean rooms. Good mattress. Closets at end of room past desk etc , which is bit disconcerting. Typical simple hotel breakfast cereal, muffin, bagel , eggs/ hash brown , bananas All in all, works for overnight business trips

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Helpful?
1Thank Presboss .
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking the time to review our hotel and we are located in Bentonville and hope you will visit us Thank you

Austin, Arkansas
Reviewed 21 February 2017

Difficult to enter and leave with traffic on the road. Rooms are clean. The Staff is very friendly. The Fitness center is not what was pictured online. The hotel is accommodating and is worth the money

Review collected in partnership with Best Western
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1Thank L4566NFtammym
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your review and we hope to see you again in your travels

Arkansas
Reviewed 19 February 2017 via mobile

This was a good hotel for the price and the location. Staff was wonderful and rooms were good. Bed wasn't the most comfortable, but was ok. If you get a room next to the road, traffic is noisy. It is a good location for seeing local attractions.

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1Thank IvoryTickler88
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your good review and I would like to share with you that in May or June we will be putting all new mattresses in our hotel and hope that you return to stay and experience them. Have great New Year

North Little Rock, Arkansas
Reviewed 16 February 2017

This room was nice clean and functional. I love the decor. Nice closet, and sitting area. I wasn't there for business business but the room was great if you were there for business say for a week. Desk area and couch. Mini suite.

Review collected in partnership with Best Western
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Helpful?
Thank angelan884
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

We appreciate your review and I will share with our staff as they love to hear our guests feedback

Fairfax, Virginia
Reviewed 29 January 2017

Was here for a funeral so needed an affordable place, close to town. This was it. Room was clean, staff was very friendly. Suggest not getting the room right next to the gym. That's where we were (room shares the wall with the facility.) This was not a problem until two girls decided to work out at 3:30 in the...

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Helpful?
Thank fromfairfaxva
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your good review (and we are very sorry for your loss). Our staff here works very hard to make our customers comfortable and happy during their stay and we hope to see you again in any of your future travels.

Pocahontas, Illinois
Reviewed 28 January 2017

Had no problems with this stay. Breakfast was excellent, service excellent. We would stay at this facility again. We used the exercise room, swimming pool, and hot tub. Especially liked the water temperature of both the swimming pool and the hot tub.

Review collected in partnership with Best Western
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Helpful?
1Thank 530jimmiek
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking the time to give our Hotel a good review. We appreciate you and hope to see you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about BEST WESTERN PLUS Castlerock Inn & Suites

Address: 501 SE Walton Blvd, Bentonville, AR 72712-6768
Region: United States > Arkansas > Bentonville
Price Range: €80 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Castlerock Inn & Suites 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Best Western Bentonville
Bentonville Best Western
Hotel Style:
#2 Best Value Hotel in Bentonville
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
#5 Romantic Hotel in Bentonville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Castlerock Inn & Suites staff and other travellers.
5 questions
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Kewanee, Illinois
9 months ago
New Haven, Connecticut
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Castlerock Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the elevator with its bell that is constantly ringing all night”
 of 5 bubbles whoneedsamap, 10 Dec 2016 | Read review
“I requested a room away from the elevator. It can get congested there and there is only one.”
 of 5 bubbles 615davidy, 13 Jul 2016 | Read review
“Avoid rooms near the elevator.”
 of 5 bubbles moneylab, 5 Jun 2016 | Read review
“3rd floor was very quiet”
 of 5 bubbles jillsS4315NT, 2 Jun 2016 | Read review
“The higher the room the better view.”
 of 5 bubbles Rreadi00, 26 May 2016 | Read review
5 of 5