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BEST WESTERN PLUS Castlerock Inn & Suites

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BEST WESTERN PLUS Castlerock Inn & Suites
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373 Reviews from our TripAdvisor Community

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Showing 367: English reviews
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Austin, Arkansas
Reviewed 5 days ago NEW

Difficult to enter and leave with traffic on the road. Rooms are clean. The Staff is very friendly. The Fitness center is not what was pictured online. The hotel is accommodating and is worth the money

Review collected in partnership with Best Western
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Helpful?
Thank L4566NFtammym
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your review and we hope to see you again in your travels

Arkansas
Reviewed 6 days ago NEWvia mobile

This was a good hotel for the price and the location. Staff was wonderful and rooms were good. Bed wasn't the most comfortable, but was ok. If you get a room next to the road, traffic is noisy. It is a good location for seeing local attractions.

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Helpful?
Thank IvoryTickler88
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your good review and I would like to share with you that in May or June we will be putting all new mattresses in our hotel and hope that you return to stay and experience them. Have great New Year

North Little Rock, Arkansas
Reviewed 1 week ago

This room was nice clean and functional. I love the decor. Nice closet, and sitting area. I wasn't there for business business but the room was great if you were there for business say for a week. Desk area and couch. Mini suite.

Review collected in partnership with Best Western
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Helpful?
Thank angelan884
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

We appreciate your review and I will share with our staff as they love to hear our guests feedback

Fairfax, Virginia
Reviewed 3 weeks ago

Was here for a funeral so needed an affordable place, close to town. This was it. Room was clean, staff was very friendly. Suggest not getting the room right next to the gym. That's where we were (room shares the wall with the facility.) This was not a problem until two girls decided to work out at 3:30 in the...

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Helpful?
Thank fromfairfaxva
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your good review (and we are very sorry for your loss). Our staff here works very hard to make our customers comfortable and happy during their stay and we hope to see you again in any of your future travels.

Pocahontas, Illinois
Reviewed 4 weeks ago

Had no problems with this stay. Breakfast was excellent, service excellent. We would stay at this facility again. We used the exercise room, swimming pool, and hot tub. Especially liked the water temperature of both the swimming pool and the hot tub.

Review collected in partnership with Best Western
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Helpful?
Thank 530jimmiek
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking the time to give our Hotel a good review. We appreciate you and hope to see you again.

Minnesota
Reviewed 7 January 2017 via mobile

What can I say, the rooms are clean, smell good, and are quiet. The beds are comfortable and the water is hot. I only spent one night and had an early morning flight, so I didn't experience the breakfast, but the breakfast area was large and clean from what I saw. I would stay here again.

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Helpful?
Thank FrequTvlr
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

It is great to hear you had a good stay and I will be sure to share your good review with our staff here as they work very hard to take care of our customers. Have a great new year.

Plano, Texas
Reviewed 30 December 2016

I stay in Bentonville, AR at least twice a year. Recently stayed at the BW+ Castlerock over Labor Day 2016 and liked it enough to plug contact info. into my cell, GPS, and stay again during Christmas travels as well. Good price, good food, clean, comfortable beds, easy access to highway and the lovely downtown square. No reason to look...

Review collected in partnership with Best Western
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Helpful?
Thank Anne R
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for the great review we appreciate you and hope you have a great New Year! Look forward to seeing you again whenever you come this way.

Kenosha, Wisconsin
Reviewed 28 December 2016

I stayed at this hotel again in October 2016. We decided to pick this location again because of the good experience we had last time. The day we arrived to the hotel, the reservation was incorrect. I booked two rooms that were two queen beds both; however, one of the rooms we received was an accessible king room. The hotel...

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Helpful?
Thank Mary M
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your good review and we hope to see you again in your travels and from the staff here at Best Western we would like to wish you a Happy New Year

Grants Pass, Oregon
Reviewed 21 December 2016

There was a little confusion when I checked in as my last name was mistaken for someone else and my room had been given away. It was all fixed in the end though. The room was nice with a couch and ottoman. Bathroom was clean and well maintained. There is a workout room and indoor swimming pool. Breakfast is included;...

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Helpful?
Thank jkp99b
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your review. I want to apologize for any confusion at your check in and I am glad that all ended up well. We value these reviews and use them to further educate and train our staff in the future. From the staff at Best Western we want to wish you a Merry Christmas and Happy New Year.

Reviewed 10 December 2016

Stayed multiple nights but since my itinerary was not fully confirmed, I had a flexible night (reservation) at the beginning of my stay which was cancelled within the free cancellation period. When checking out I requested an invoice however the receptionist refused to provide an invoice citing "company policy" and that booking.com would need to provide this (I knew they...

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Helpful?
1Thank whoneedsamap
Christina P, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

I am sorry you were unhappy with your checkout process and I am sure this will be taken care of properly

54 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about BEST WESTERN PLUS Castlerock Inn & Suites

Address: 501 SE Walton Blvd, Bentonville, AR 72712-6768
Region: United States > Arkansas > Bentonville
Price Range: €76 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Castlerock Inn & Suites 2.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Hotels.com, Priceline and Best Western so you can book your BEST WESTERN PLUS Castlerock Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Bentonville
Bentonville Best Western
Hotel Style:
#2 Best Value Hotel in Bentonville
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
#5 Romantic Hotel in Bentonville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Castlerock Inn & Suites staff and other travellers.
5 questions
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Kewanee, Illinois
8 months ago
New Haven, Connecticut
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Castlerock Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the elevator with its bell that is constantly ringing all night”
 of 5 bubbles whoneedsamap, 10 Dec 2016 | Read review
“I requested a room away from the elevator. It can get congested there and there is only one.”
 of 5 bubbles 615davidy, 13 Jul 2016 | Read review
“Avoid rooms near the elevator.”
 of 5 bubbles moneylab, 5 Jun 2016 | Read review
“3rd floor was very quiet”
 of 5 bubbles jillsS4315NT, 2 Jun 2016 | Read review
“The higher the room the better view.”
 of 5 bubbles Rreadi00, 26 May 2016 | Read review
5 of 5