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Best Western InnSuites Yuma Mall Hotel & Suites

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#6 of 33 Hotels in Yuma
Certificate of Excellence
GreenLeadersBronze level
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Best Western InnSuites Yuma Mall Hotel & Suites
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941 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western InnSuites Yuma Mall Hotel & Suites
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Showing 925: English reviews
Kalamazoo, Michigan
Reviewed 4 weeks ago

I've stopped here several times on my way back to Michigan. I reviewed this a couple of weeks ago but I mistakenly used the wrong number rating. This property is located on the edge of a shopping area and easy access on and off the highway. The hotel staff has always been attentive, friendly and professional. Happy hour and breakfast...

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Helpful?
Thank Andres H
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you for your updated comments. We appreciate you sending them again. Hope your trip back to Michigan was a good one. See you again.

Flagstaff, United States
Reviewed 4 weeks ago

We came in tired after a long border crossing. They upgraded us and greeted us with cookies and cold water. The bed was very comfortable. The happy hour was awesome as was breakfast. our only complaint would be slow internet.

Review collected in partnership with Best Western
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Helpful?
Thank Ellen G
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you for your great comments. We do apologize for the wi if issues. We will be receiving more access points and upgrade in the next few weeks. Hope you will return!

Gold Canyon, Arizona, Usa
Reviewed 4 weeks ago

Very close to shopping and some great restaurants. Excellent quality for the price. The suite we had was quiet and relaxing. Hotel is also pet friendly. There is nothing like checking in and having fresh baked cookies. Will stay again.

Review collected in partnership with Best Western
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Helpful?
Thank Lloydene F
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

So pleased that you enjoyed your stay with us....and the cookies! We make them fresh every afternoon. Come see us again!

Yucca Valley, California
Reviewed 4 weeks ago

This was a great find as we were coming into Yuma. Very cllean, helpful staff and cocktails before dinner It is withing walking distance of several restaurants which made it nice for us as we were on motorcycles

Review collected in partnership with Best Western
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Helpful?
Thank runnergma
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

So glad you stayed with us. We hope to see you again soon when your trip brings you back to Yuma.

Holbrook, AZ, United States
Reviewed 23 March 2017

The InnSuites on Castle Dome Avenue has all the qualities of a crown jewel among Best Western hotels. We came to see Yuma where we had visited briefly many years ago – long before the InnSuites or the shopping magnets Las Palmillas and Yuma Palms. The temp in Yuma was hot. Our King Suite was quiet and cool. We chose...

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Helpful?
Thank rogerl558
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

R & J, we thank you so very much for the fantastic comments. We are so pleased that you returned to us! We strive to do our best in hopes our guests, like you, have a great experience. We hope you come back soon.

Roseburg, Oregon
Reviewed 21 March 2017

This is a great hotel very efficient staff, great free happy hour every night ! They treat their guests like they cared, very friendly and helpful . We stayed there because we were having dental work done in Mexico which is only about 20 minutes away.

Review collected in partnership with Best Western
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Helpful?
Thank Schmidtlap
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you so much for your kind words. We do try to go the extra mile with our guests and are pleased that you noticed. See you again soon.

Reviewed 21 March 2017

The TV and refrigerator didn't work and they changed my room. The new room didn't have efficient water at sink to use. Other that that everything was ok. Breakfast was good and at check out they helped with my problem.

Review collected in partnership with Best Western
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Helpful?
Thank Cal W
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

We do apologize for the inconveniences you experienced. We hope you will give us another opportunity.

Parker, Arizona
Reviewed 18 March 2017

Check in was very good The staff were very friendly and helpful The rooms were very good clean the only thing that we didn't like.was the bathroom in one room the sink in the bedroom.I would recommend the hotel for anybody going to Yuma

Review collected in partnership with Best Western
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Thank heatherd481
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you so much for your kind words. We look forward to seeing you again soon.

Calgary
Reviewed 13 March 2017

Check in was great and room was nice. Had premium cable channels on TV. The bed was nice and comfy, but bed sheets showed signs of stains. The tub tab leaked the whole time I was there in a steady stream. They had a good happy hour with 2 free drinks (beer & wine). I liked it and would stay...

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Thank 317randyy
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

We are so sorry for the issues you commented on during your recent visit. We have no excuses and offer none. We hope to see you again.

San Diego, California
Reviewed 13 March 2017

As a student in a graduate program, I was left without any signal and the front desk offered no solutions. I notifed the front desk but was left on hold for longer than five minutes. I have visited this hotel every year for the last 4 years but now I will consider elsewhere

Review collected in partnership with Best Western
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Helpful?
Thank Karen W
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

We are sorry for the lack of wi fi access during your stay. We are adding access points and this should greatly improve service during your next stay.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Perfect for business, leisure and government travel, we set a new standard among Yuma hotels for suite accommodations, free amenities and superior service in Yuma all within walking distance of Yuma Palms Mall with shops, restaurants, and theaters. Minutes to Colorado River, YPG & casinos. Suite luxury for less with Cloud 9 beds & bedding and free: airport shuttle, hot full breakfast, WiFi, evening social hour & more! ... more   less 

Additional Information about Best Western InnSuites Yuma Mall Hotel & Suites

Address: 1450 S Castle Dome Ave, Yuma, AZ 85365
Region: United States > Arizona > Yuma
Price Range: €71 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western InnSuites Yuma Mall Hotel & Suites 3*
Number of rooms: 166
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Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Yuma
Yuma Best Western
Hotel Style:
#3 Best Value Hotel in Yuma
#3 Green Hotel in Yuma
#5 Romantic Hotel in Yuma
#7 Business Hotel in Yuma
#7 Family Hotel in Yuma
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Questions & Answers

Here's what travellers have asked, with answers from Best Western InnSuites Yuma Mall Hotel & Suites staff and other travellers.
7 questions
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Imperial, California
6 months ago
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Phoenix, Arizona
4 months ago

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Questions? Get answers from Best Western InnSuites Yuma Mall Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are in a complex of buildings. Many have their own doors to the outside.”
rogerl558, 22 Mar 2017 | Read review
“Book directly on their website and you might get a decent room.”
izzyj2017, 3 Mar 2017 | Read review
“they do offer larger better rooms . Executive suites”
venture_junkie, 1 Feb 2017 | Read review
“Suites with private hot tubs, the best!”
xjigglesx, 24 Jan 2017 | Read review
“All rooms are excellent”
PrairieSnowbird2014, 17 Jan 2017 | Read review
5 of 5