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Very small room, no bench for wheelchair bound person. Bathroom was so small wheelchair couldn’t get in.
Room was terribly overpriced for what you got. Access to breakfast area was totally inaccessible even for walking individuals. Needs updating was dark & old.More
Thank Cheryl S
Response from GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand CanyonResponded 9 October 2017
Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We...More
Stayed with my son. Rooms were clean, comfortable and quiet and pillows were amazing.
About a 15 min walk to restaurants and shops.
Breakfast was tasty with plenty of choice.
1 hour drive south from Grand CanyonMore
Thank Alex F
Response from GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand CanyonResponded 24 October 2017
Thank you for your kind words. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We are happy to hear that you enjoyed our breakfast! We're glad you...More
We stayed here about 5 years ago, and it appears that the motel has since been completely renovated. The beds are comfy and the breakfast is good. We spent 1 night here and would definitely return.
While there, wanted to do laundry, but were told...More
Thank Jane R
Response from GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand CanyonResponded 4 October 2017
Thank you for taking the time to let us know how you enjoyed your stay at the Comfort Inn Near Grand Canyon Hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant,...More
Very restful, clean, quiet, cool. Pool and other percs. Near downtown Williams, historic Rt 66 shops and restaurants, near Grand Canyon and railroad. Stayed 2 nights and enjoyed very much. Staff helpful. Easy access to rooms from parking.More
Thank Dan F
Response from GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand CanyonResponded 2 October 2017
Thank you for letting us know how impressed you were with our services and amenities. I can't begin to tell you how much we enjoyed reading this fantastic review and you found our hotel to be clean, convenient and that you enjoyed the...More
Room was large and comfortable.
However I booked a room at £98 via booking.com but the hotel have charged my credit card£110 with no explanation. Not happy with that and so would not recommend given the large number of places to stay in WilliamsMore
Thank Duane L
Response from GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand CanyonResponded 18 September 2017
Dear Duane L,
Thank you for taking the time to rate our hotel. We apologize on the over charged and for not matching your expectations in your credit card, This review has been forwarded to the management for further investigation. Please reach out to the...More