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Canyon Plaza Resort

Official WebsiteUS$173*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$230*
US$173*
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US$192*
US$192*
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Canyon Plaza Resort
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1,645 Reviews from our TripAdvisor Community

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Showing 969: English reviews
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Wixom, Michigan
Reviewed yesterday NEW

My friend and I stayed at the hotel on Apr 2 and 3, 2017. Overall it was a good experience. The room is spacious and has a great flatscreen tv. However, a few comments----the night staff wasn't polite. The associate who checked us in was quite unhelpful and not too welcoming. I asked if there was a place for coffee...

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Helpful?
Thank Sheldon B
Minneapolis, Minnesota
Reviewed 1 week ago

I had a very nice night in this motel. Convenient to the park. Dog-friendly. Nice room,newly decorated. Very clean, Nice bathroom..Comfortable bed. It is a block off the main road so it is quiet. Helpful staff, easy check in.

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Helpful?
Thank Steve B
Ann W, General Manager at Canyon Plaza Resort, responded to this review

I appreciate you taking the time to comment on your stay with us. I was happy to hear your stay with us was satisfactory and for mentioning our convenient location to the Grand Canyon. Again thank you for your positive comments.

Sacramento, California
Reviewed 1 week ago

The hotel is dirty and disgusting and a complete dump. We arrived exhausted to a depressing, old room and when I pulled a throw blanket off the bed discovered 7 or 8 long thick black hairs. The bed smelled and was hard as a rock. We could not wait to get the heck out of there in the morning and...

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Helpful?
Thank charleneh210
Reviewed 1 week ago via mobile

Best thing about this place is the location. Steps from the IMAX Theatre where you can catch shuttle to the park. Room was clean and good size and bathroom looked newly remodeled. However thin walls and noisy service staff early in the morning woke us up. Restaurant food not so good but convenient.

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Helpful?
Thank A9552PNsusand
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was sorry to hear your stay with us was unsatisfactory as we strive to provide good customer service during your stay. I will forward your comments to our Department Managers so they can review with their staff. Again thank you.

Redding
Reviewed 1 week ago

Nice large room, awesome staff, convenient location, large flat screen TV. I would have given it a 5 rating, except for the hot tub activity which was located outside my back door. It didn't go on til late, but I was trying to get to sleep early for a 5:00 AM wakeup. I'd give it a 4.5 if possible

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Helpful?
Thank MrDickster
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for your comments regarding your stay with us. I hope your hike went well and that your trip was most enjoyable. Are goal is to provide a comfortable and satisfactory stay for our guests. Again thank you.

Crest Hill, Illinois
Reviewed 1 week ago

This was the best place to stay if you are going to the Grand Canyon! The rooms are clean and comfy! Carolina at the front desk was so helpful. Loved the large towels and the breakfast was very good! It's a short drive to the gates of the Grand Canyon but even better, there's a free bus (purple line) that...

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Helpful?
Thank Carynnancy04
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for the very positive review. I appreciate you mentioning our convenient location to the Grand Canyon and to save time using the Shuttle service to the Grand Canyon. Our goal is provide good customer service to our guests during their stay and I will make sure Karolina knows you appreciated her help. Again thank you.

Reviewed 1 week ago

Best part about this resort is their location. Located next to the Imax/ Nat Geo visitor center, it is steps away from the Grand Canyon National park. Check-in and Check-out were a breeze. They also have an information desk at reception who we consulted for planning our activities. While the resort was a bit on costly side, the rooms were...

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Helpful?
Thank Karan B
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I appreciate you mentioning our convenient location to the Grand Canyon and that your stay with us was satisfactory. I will be forwarding your comments to the appropriate Department Managers regarding our customer service during your stay. Our goal is provide the best customer service possible and this was unacceptable...

Adelaide, Australia
Reviewed 1 week ago

The staff were pleasant, which is very helpful after driving some 5 hours from vegas. the hotel was in the middle of some renovations prior to the summer season so the hot tub was closed as was the attrium bar. the room was clean, the bed was comfortable and large, but two suit cases did cut down on manouvering space....

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Helpful?
Thank Bruce B
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was happy to hear that your stay with us was satisfactory and that our staff was helpful and pleasant. We strive to provide good customer service to our guests and appreciate your patience while we renovate. I will be forwarding your comments to our Department Managers so they can...

Hong Kong
Reviewed 2 weeks ago via mobile

Very difficult to find the hotel. The sign is at road side. The property is way back behind a big lot. The property is old and tired. Staff was rude and ignorant. Food is substandard. Will definitely not return to this hotel. Worse experience I have ever had.

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Helpful?
Thank Felix K
Ann W, General Manager at Canyon Plaza Resort, responded to this review

I was sorry to hear that your stay with us was unsatisfactory. We strive to provide our guests with good customer service during their stay. I will be forwarding your comments to our Department Managers so they can review with their staff.

New York City, New York
Reviewed 2 weeks ago via mobile

Good hotel for a visit to the Grand Canyon. The rooms were cleans and the staff was nice. The hotels located right on the strip outside the canyon next to other hotels. I did not eat at the hotel but the food looked mediocre. As long as you're not expecting a 5 star hotel this hotel is good for the...

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Helpful?
Thank NYCJoe18
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for your review. I was happy to hear your stay with us was satisfactory. Your comments are appreciated and will be forwarded to the Department Managers for review. Again thank you.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Located 1 mile from the South Rim entrance to the Grand Canyon National Park. ... more   less 

Additional Information about Canyon Plaza Resort

Address: 406 Canyon Plaza Lane, Grand Canyon, Tusayan, AZ 86023
Region: United States > Arizona > Tusayan
Price Range: €178 - €303 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Canyon Plaza Resort 3*
Number of rooms: 232
Reservation Options:
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Also Known As:
Canyon Plaza Hotel Tusayan
Quality Inn Grand Canyon National Park
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Questions & Answers

Here's what travellers have asked, with answers from Canyon Plaza Resort staff and other travellers.
12 questions
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Chicago, Illinois
1 month ago
Twisp, Washington
3 months ago
Gillette, Wyoming
over a year ago

See all questions (12)

Questions? Get answers from Canyon Plaza Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor is good for people with dogs.”
787SteveB, 21 Apr 2017 | Read review
“Great restaurant and bar,”
212richardp, 2 Apr 2017 | Read review
“ask to be moved away from spa area, people tend to party later than we would like”
bklpn352, 20 Feb 2017 | Read review
“To stay near the Canyon, a decent mid-priced room (for this area)”
W1438QNroberts, 12 Feb 2017 | Read review
“Winter time is cheaper”
517martinc, 12 Feb 2017 | Read review
5 of 5
Official Website
US$173* /night
View Deal
Booking.comUS$192
Expedia.comUS$192
HotelsForEveryoneUS$230
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*Disclaimer
Prices are for 1 room, 2 adults
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