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Laguna Lodge Eco-Resort & Nature Reserve

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Traveller (640)
Room & Suite (152)
Dining (56)
Overview
  • Excellent81%
  • Very good12%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“lake atitlan”(113 reviews)
“vegetarian food”(22 reviews)
“santa cruz”(42 reviews)
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (533)
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441 results
Traveller rating
352
54
16
8
11
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LanguageEnglish
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352
54
16
8
11
Show reviews that mention
All reviewslake atitlanvegetarian foodsanta cruzprivate boata la carte menuhot tubamazing viewsboat driverguatemala cityour honeymoonattention to detailevery turnwater taxiset menuevery mealfresh flowerssmall hotel
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1 - 5 of 441 reviews
Reviewed 1 week ago

Such a lovely place for a special occasion. I was impressed how they truly operate the lodge according to ecological standards. The staff is very motivated, professional and super friendly. It really seems they are very happy to work here too. Everything was perfect! The...More

Thank guabitas
Reviewed 4 weeks ago

We arrived at Laguna Lodge on a dark and rainy evening, but even then we could detect there was something special about this place. Coming in from the rain, we were greeted by the friendly staff that gave us a brief orientation and then lead...More

Thank Philip R
Reviewed 5 weeks ago

Wow! Had the most amazing stay. Having decided to spend our honeymoon at Laguna Lodge the staff service and ambience certainly exceeded expectations. Lesley, in particular, went to all length the ensure we had the best stay. She organised a great your to Santago which...More

Thank Travis G
Reviewed 9 June 2018 via mobile

Our second visit to this heavenly place on Lake Atitlan was just as impressive as our first, two years ago. Friendly and professional staff, super chilled surrounds, very comfortable and well appointed rooms. The building itself is amazing. Cheers to Jeffro and Mayah and all...More

Thank Biram F
Reviewed 11 May 2018 via mobile

For the past 3 years I stayed at Laguna Lodge 3-4 times/year for 7-10 days. I used to think of the place as my Safe Heaven. I love the staff except for Lesly the main receptionist or Manager. She has no charisma and very bad...More

1  Thank IlianaGalliher
Response from LagunaLodgeDesk, Public Relations Manager at Laguna Lodge Eco-Resort & Nature ReserveResponded 2 June 2018

We appreciate that you are from Guatemala and know the Mayan Highlands are safe and friendly. We apologize that guests in the next suite disturbed your stay. A suite change with a complimentary upgrade was offered and declined. The lodge manager is professional and friendly...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$291 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$291 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (640)
Room & Suite (152)
Dining (56)
Pool & Beach (33)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Amber A
17 April 2018|
AnswerShow all 3 answers
Response from Kelly B | Reviewed this property |
We swam in the lake at the lodge! Refreshing! I wouldn't swim near the docks at the main villages (panajachel, etc), though, a little bit dirtier there.
1
Vote
curtkeeling
2 August 2017|
Answer
Response from Kenneth B |
I just had the same thing happen as well. It seems very risky to give up the protections of using a credit card when dealing with a fair bit of money (8 night stay).
2
Votes
SimplicitLy
20 June 2017|
Answer
Response from Rosa B | Reviewed this property |
My boyfriend and I stayed in the Quetzal suite, it was absolutely beautiful. I chose the Quetzal over everything else because I thought our terrace had the best view. All of the rooms are spectacular though.
0
Votes
Room Tips
"All rooms have an amazing view of the lake!"
Read review
"We stayed in the Jaguar suite"
Read review
"All rooms are great- seriously!!"
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"first floor rooms lack privacy"
Read review
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