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Extended Stay America - Phoenix - Airport - Tempe

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Traveller (11)
Room & Suite (20)
Traveller (11)
Room & Suite (20)
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent26%
  • Very good21%
  • Average11%
  • Poor31%
  • Terrible11%
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Pool
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Fitness Centre with Gym / Workout Room
Wheelchair Access
Free High Speed Internet (WiFi)
Multilingual Staff
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Room features
Non-Smoking Rooms
Microwave
Suites
Family Rooms
Good to know
HOTEL STYLE
Budget
Business
HOTEL CLASS
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Location
Full view
40Car recommended
Grade: 40 out of 100
30Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Reviews (19)
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LanguageEnglish
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1 - 5 of 19 reviews
Reviewed 1 week ago via mobile

This hotel is disgusting. The room was dirty beyond words. We had yellow stains on the sheets or they were not washed, the bath towels were so dirty we couldn’t use them and choose to not shower. We had no toilet paper and the smell...More

Thank 768beckiea
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 1 week ago

We know a well-maintained room sets up the tone for an excellent stay, but we apologize as this wasn’t your experience. Our team takes the cleanliness of our rooms very seriously so your feedback is shared and remedial steps within our housekeeping department are underway...More

Reviewed 30 September 2018

Clean enough hotel everything’s seems to work properly except the staff and the room keys. Also, apparently no one told the maid we were there all week. Day 2 I was awake and relaxing in bed when I was startled by someone seemingly trying to...More

Thank Kevin M
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 30 September 2018

Kevin, thank you for choosing to stay with us. We're glad to know you were impressed with our well-maintained property, but we apologize for the service issue while you were here. Your total satisfaction is always our top priority, and we failed to show you that....More

Reviewed 13 June 2018 via mobile

Made a reservation. Added my boyfriend's name to the reservation so he could check in. When I called to make sure everything was square, lady was RUDE AF. Said he could not check in even when his name was on the reservation and did nothing...More

Thank 29elizabeth92
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 13 June 2018

Elizabeth, please accept our sincere apologies for the reservation mix-up and the service issues you encountered while here. We will investigate what went wrong in your instance. We are reviewing the situation as a training tool to improve our procedures and service to ensure a...More

Reviewed 28 March 2018

Staff wasn't friendly at all. The only staff that was friendly and welcomed me with a smile is Sirena. The rest aren't friendly. No greeting when you see them or come across the hallway. breakfast was ok. That wasn't clear on the site where they...More

Review collected in partnership with Extended Stay
Thank 421odessac
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 29 March 2018

Thank you for taking the time to share your feedback. We are pleased you had an overall good stay, and we will share your compliments with Sirena. We have shared your feedback with our team in an effort to improve our service and facilities moving...More

Reviewed 15 March 2018 via mobile

I stayed here for business recently. Receptionist was prompt and courteous. The room was clean, but it's probably time to upgrade the bedding and linens. Breakfast was limited to coffee, granola bars and prepackaged muffins. It's nothing fancy, but still worth a return visit.More

Thank Signal_CPTs
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 16 March 2018

Thank you for staying at Extended Stay America and for the feedback. We are glad you liked the service offered by our front desk staff and that you had a comfortable stay. On behalf of everyone here, we would love to welcome you back soon...More

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PRICE RANGE
US$86 - US$180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead studio suites - phoenix airport / tempe hotel tempehomestead studio suites tempehomestead suites tempehomestead tempetempe homestead suites
FORMERLY KNOWN AS
Homestead Studio Suites - Phoenix - Airport - Tempe
LOCATION
United StatesArizonaCentral ArizonaTempe
NUMBER OF ROOMS
95
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