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SpringHill Suites Tempe at Arizona Mills Mall

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#18 of 49 Hotels in Tempe
Certificate of Excellence
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SpringHill Suites Tempe at Arizona Mills Mall
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197 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Tempe at Arizona Mills Mall
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Showing 193: English reviews
Reviewed 4 January 2016

We had a room with a king size bed and a couch that turned into a bed. The location of the room was great as it was near to the lobby and only two doors down from the guest laundry. The staff was very nice and helpful and the breakfast was delicious and plentiful. We liked having a wet bar...

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Helpful?
Thank Kim M
Kristin B, Manager at SpringHill Suites Tempe at Arizona Mills Mall, responded to this review

Thank you for the very kind words, I am delighted to hear you had a great stay here at the SpringHIll Suites, Tempe. It was an absolute pleasure getting to meet you, and I hope to see you very soon. Please feel free to contact or email me directly next time you come and stay here with us. Thank you,...

Washington DC, District of Columbia
Reviewed 20 December 2015

Arrived and couldn't check me in because they couldn't fix the credit card machine. Arrived to a hot room. Turned the thermostat down to 65, but it never got below 72. Asked for maintenance told they had left for the day and I would have to either wait or switch rooms - AGAIN. Bath faucet leaks. Furniture that is old...

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Helpful?
Thank MoreThanAWoman
Kristin B, Manager at SpringHill Suites Tempe at Arizona Mills Mall, responded to this review

Thank you for taking the time to provide your valuable feedback. I apologize that we did not exceed your expectations and that you encountered challenges during your stay. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. In addition, we will further evaluate how we can prevent...

New York
Reviewed 27 November 2015

Just one of the many hotels available within moments of each other, the SpringHill Suites Tempe provides clean, comfortable rooms in a convenient location that offers easy access to restaurants, shopping and the local roads and highways. The breakfast buffet, while perhaps not as large or elaborate as you might find at a luxury hotel, provided a good selection of...

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Helpful?
Thank Rob R
Kristin B, Manager at SpringHill Suites Tempe at Arizona Mills Mall, responded to this review

Thank you for your very kind words. I am very happy to hear you enjoyed your room and all the breakfast offerings we had to offer Please feel free to contact me directly if I may be of any further assistance in the near future. Hope to see you soon! Sincerely, Kristin Banos Assistant General Manager SpringHill Suites Tempe

Hermosillo, Mexico
Reviewed 29 October 2015

We reserved this hotel via priceline, and its what you expect for the price (very cheap). This is a standard hotel. The bathroom need a renovation thogh. The room has a weird position, the t.v. was in the middle of the bed and sofa bed. The location was fine, next to Arizona mills mall and plenty of choices to eat....

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Helpful?
Thank Cristina F
Kristin B, Manager at SpringHill Suites Tempe at Arizona Mills Mall, responded to this review

Thank you for your valuable feedback and I do apologize that we did not live up to the usual excellent standards that the majority of our guests experience. We are very happy to hear that you were impressed with our breakfast, we stive to make sure there our plenty of choices hot and cold for our valued guests. Your feedback...

Offutt Afb
Reviewed 24 October 2015

I stayed 3 lustrious nights at the Springhill Suites Tempe AZ off Priest and Baseline Rds very near Arizona Mills Mall and I give it 5 stars (even 10 if I could)! This was my first time to Phoenix from my homestate of Nebraska and I was well taken care with top quality accommodations in a spacious well furnished, super...

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Helpful?
Thank Pam J
Kristin B, Manager at SpringHill Suites Tempe at Arizona Mills Mall, responded to this review

Hello Pam! Thank you for the very kind words, I am delighted to hear you had a great stay here at the SpringHIll Suites, Tempe. It was an absolute pleasure getting to meet you, and I hope to see you very soon. Please feel free to contact or email me directly next time you come and stay here with us....

Tucson, Arizona
Reviewed 15 October 2015

This hotel is average and what you'd expect for the location and price. It was mostly clean, but bathtub had some stains near drain. Water pressure in the shower was pretty lame - my daughter with long, thick hair couldn't get her hair all the way wet even though she was in the shower for quite some time. You could...

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Helpful?
Thank BTfromAZ
Kristin B, Manager at SpringHill Suites Tempe at Arizona Mills Mall, responded to this review

Thank you for taking the time to provide feedback for your recent stay at the SpringHill Suites Tempe at Arizona Mills Mall. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not providing more options and resolving the...

Las Cruces, New Mexico
Reviewed 6 October 2015

Had not visited this hotel in a while because we felt that it was not a good value for the price. Everything seemed old and worn. On our way through town we needed a place to stay and this was one of the only choices available. I was very pleased that there had been so many improvements since my last...

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Helpful?
Thank m12345678u
Kristin B, Manager at SpringHill Suites Tempe at Arizona Mills Mall, responded to this review

Thank you so much for your feedback! I am so happy to hear you enjoyed your recent stay with us at SpringHill Suites. We hope you travel to Arizona very soon and be sure to let us know when you are coming again so we can reserve your favorite room. Sincerely, Kristin Banos Dual Assistant General Manager SpringHill Suites

Salt Lake City, Utah
Reviewed 27 September 2015 via mobile

My husband and I were getting married in arizona and our families all stayed here. We checked in wednesday to sunday. We we got to the room, we saw a used bandaid on top of the shower rod, we found a spider in our bed, and there were bugs ALL over our bathroom. I immediately called the front desk and...

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Helpful?
Thank Kayley W
Douglas T, Manager at SpringHill Suites Tempe at Arizona Mills Mall, responded to this review

I am sorry to hear about your bad experience at our hotel. Please be assured we take our customers' feedback seriously and are looking into the matters you experienced when staying with us to ensure it does not happen again. Thank you for bringing this to our attention.

Tucson, Arizona
Reviewed 27 September 2015 via mobile

We walk in and there is an awesome sign that says "Unsupervised children will be given espresso and a free puppy" that just set the tone for the whole experience! Check in was a breeze due to the Marriott app, walked to the front desk they handed us the room key and that was it. Our room was very nice...

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Helpful?
Thank AzAndrea86
Douglas T, General Manager at SpringHill Suites Tempe at Arizona Mills Mall, responded to this review

Thank you for post and kind remarks. Please come back and see us again!

Minnetonka, Minnesota
Reviewed 26 September 2015 via mobile

Pros: clean, large room with sofa, mini fridge & microwave, nice layout, comfortable bed, close to airport & ASU, nice breakfast selection includes hot items, fresh fruit Cons: some airport noise & toilets flush very noisily - could hear upstairs flushing during the night. Otherwise fairly quiet.

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Helpful?
Thank ltobey
Douglas T, General Manager at SpringHill Suites Tempe at Arizona Mills Mall, responded to this review

Thank you for your compliments and please come back and see us again when visiting greater Phoenix or ASU!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Discover the newly renovated and completely reinvented SpringHill Suites Tempe Arizona Mills Mall hotel. Perfect for business or leisure travel, our Tempe hotel lies at the gateway to the Tempe high-tech area near numerous attractions such as ASU, Arizona Mills Mall, and companies such as Bank of America Insight, and Intel. With complimentary shuttle service available Monday -Friday from 7am to 10 pm, getting to Phoenix Sky Harbor has never been easier. All suites at have been completely recreated and feature new luxurious crisp linens, elegant fixtures, comfortable sleeper sofas and mini-fridge, microwave, and coffee makers. Complimentary high speed internet access in all suites and a 24 hour business center will keep you connected and productive. Offering a chef inspired complimentary hot breakfast in our stylish new lobby, your day is sure to start off right. Our reinvented hotel coupled with our friendly hospitable service, the SpringHill Suites is sure to be your choice hotel in Tempe, AZ! ... more   less 

Additional Information about SpringHill Suites Tempe at Arizona Mills Mall

Address: 5211 S Priest Dr, Tempe, AZ 85283-1043 (Formerly SpringHill Suites Tempe)
Region: United States > Arizona > Central Arizona > Tempe
Price Range: €76 - €241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Tempe at Arizona Mills Mall 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Springhill Suites Tempe Hotel Tempe
Tempe Springhill Suites
Hotel Style:
#12 Business Hotel in Tempe
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Tempe at Arizona Mills Mall staff and other travellers.
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Questions? Get answers from SpringHill Suites Tempe at Arizona Mills Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor pool side”
 of 5 bubbles topdoller, 7 Dec 2016 | Read review
“Ask to be away from the road side if you are a light sleeper or have trouble falling asleep, otherwise you shouldn't have any issues”
 of 5 bubbles JaimeQ_13, 2 Dec 2016 | Read review
“Higher floor is quieter.”
 of 5 bubbles cameronloy, 28 Nov 2016 | Read review
“We had a first floor room and it was still pretty quiet.”
 of 5 bubbles robertmbbb, 21 Sep 2016 | Read review
“1st floor rooms have cars parked directly in front of your windows”
 of 5 bubbles mrtravellerLondon, 8 Apr 2016 | Read review
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