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Holiday Inn Express Hotel & Suites Tempe

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#12 of 49 Hotels in Tempe
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Tempe
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209 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Reviewed 6 days ago NEW

Good hotel, accommodating staff. Lelianna at the front desk hooked me up with a bunch of quarters for laundry. Very satisfied with my stay. Location is good, close to many restaurants and walking distance from a big mall. -Willie

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Helpful?
Thank Willie H
Mike D, General Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Hi Willie, Thank you for the 5 star review! I'm glad to hear that you had a great stay with us. We hope to see you again the next time you are in Tempe!

Reviewed 6 days ago NEW

I am staying in Tempe for an extended period of time. I asked to move to a first floor room and Lilianna was very accommodating. The hotel is clean and the staff is very courteous and professional. Very convenient restaurant locations nearby.

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Helpful?
Thank Carson B
Mike D, General Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank your for the 5 stars Carson! I'm glad you are enjoying your stay with us and all the restaurants nearby (have you tried Mo Burger at Arizona Mills Mall?) And thank you for recognizing Lilianna at our front desk!

Washington DC, District of Columbia
Reviewed 1 week ago via mobile

Yes a nice hotel and easy to get to from the highway. The staff was very courteous and room well kept and bed comfortable. The breakfast was very nice with lots of protein choices and loved the soda fountain as part of the bar because I not a coffee drinker. The only minor irritation was the bathroom door not staying...

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Helpful?
Thank Randy H
Mike D, General Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Hi Randy, Thank you so much for the 5 stars and review. We will look into the room with the bathroom door closing; thank you for bringing that to our attention. We hope to see you again the next time you are in Tempe!

Madison, Wisconsin
Reviewed 1 week ago

Really nice 1 night stay and a great healthy breakfast the next day. Jacquelyn and Lilianna at the front desk gave exceptional and friendly service. They assisted us with entertainment for the evening with a smile!

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Helpful?
Thank titey704
Mike D, General Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you so much for the 5 stars! We are lucky to have Jacquelyn and Lilianna with us and I'm glad you had a great stay. We hope to see you next time you are in the Phoenix area.

Reviewed 2 weeks ago

I was extremely impressed with the degree that this hotel caters to the customer, not trying to save a dime for the corporation at every turn! The things I especially appreciated were: 1) outlets at the lamp base to connect my laptop, and an outlet box on the bedside table to charge my phone 2) both firm and soft pillows...

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Helpful?
Thank Karen T
Mike D, General Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Hi Karen, Thank you SO much for the excellent review! I'm glad you were able to relax and enjoy the amenities in our rooms. As a road warrior myself, I know outlets are a HUGE plus! We hope to see you again the next time you are in the Phoenix area!

Riverview, Michigan
Reviewed 2 weeks ago

The very nice lady at the desk called a cab for us. We discovered from others on our trip that our cab driver charged us twice what they had paid for their cab trips. I mentioned this to the lady when we returned. She not only called the cab company back to inform them that they would no longer be...

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Helpful?
Thank sheila31648
Mike D, General Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Hi Sheila31648, I'm sorry to hear that you had a bad experience with a local cab company, but I'm glad that we made it right for you. We hope to see you again at our hotel soon!

Chesterfield, Michigan
Reviewed 2 weeks ago via mobile

Close to Arizona Mills mall. Hotel was clean and modern. Staff was friendly. Rooms were large with sitting area. Each room has a microwave and fridge. Free water in fridge. Breakfast was usual fare. Would stay here again

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Helpful?
Thank PhoenisSunDog
Mike D, General Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Glad to hear that you enjoyed the hotel! We are remodeling our guest rooms this summer, but still keeping the size and living room area. Hope to see you again soon!

Reviewed 3 weeks ago via mobile

I just wanted to say I've been here several times and one day i walked in my room and it really caught my attention . Ana B. Is the lady that cleaned my room and she did an EXCELLENT JOB. Eithan and Jacklyn did a great job accommodating me for several of my business trips as well.

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Helpful?
Thank keke2009
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Thank you for your generous review! We are glad to hear about your pleasant stay with us here at the Holiday Inn Express Hotel & Suites. That you continue to choose us means a lot, and we are happy to have provided an experience worth coming back to. Ana, Eithan, Jacklyn, and the rest of our staff take great pride...

Reviewed 4 weeks ago

Lilian name, is incredible nice and very professional. One night there was a very rowdy crowd from a wedding, she handled the situation very professional and quickly. She remembers me every time I come in and greets me. She is a huge asset to the hotel. She is always very friendly.

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Helpful?
Thank Julie P
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Dear Julie, Thank you for your recommendation; we are happy that we offered you a stay worth coming back to. Our dedicated team, Lilian included, takes great pride in the experience our guests receive; thanks for recognizing them; we will pass your kind words on. We look forward to your next visit with us!

Compton, California
Reviewed 4 weeks ago

I recently visited this hotel, and really enjoyed my stay. The front desk staff was really friendly and accommodating. I really liked everything about this hotel and would stay there again in a heartbeat.

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Helpful?
Thank Andre D
Steven M, Manager at Holiday Inn Express Hotel & Suites Tempe, responded to this review

Dear Andre, Thank you for your review! We are so glad to hear you were well taken care of here at the Holiday Inn Express Hotel & Suites Tempe. Our staff works hard to make sure our guests are given great service, as you experienced. We will be sure to pass along your kind words, they deserve the recognition! That...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Tempe, Arizona, Holiday Inn Express hotel. For a convenient location in a lively city, stay at the Tempe Holiday Inn Express Hotel and Suites, just 12 miles from downtown Phoenix. Our Arizona hotel, which is six miles from Phoenix Airport (PHX) and 20 miles from Scottsdale Airport (SDL), keeps you close to both business districts and desert landscapes with pristine parks. Downtown Phoenix includes the corporate locations of businesses like Honeywell and US Airways. From the American Heart Association to Wells Fargo, a diverse range of Phoenix corporations conveniently surround our Tempe hotel. And to make your trip easier, we offer flexible hotel meeting space with catering and a business center to help you host your next event. Leisure travelers can enjoy shopping, watching IMAX or playing at the interactive GameWorks next door at the Arizona Mills Mall. Or escape to a new world at a popular Arizona attraction such as the Phoenix Zoo in Papago Park or the Hawaiian-themed Big Surf Water Park near our Tempe hotel. Our studio-suite Phoenix hotel gives you the comfort and amenities you deserve. Stay Smart at this Tempe hotel that offers several choice amenities such as an outdoor heated pool and whirlpool, hotel-wide wireless Internet access and a hot breakfast bar served daily. Check out our great Phoenix hotel deals and rates and book your reservation at the Holiday Inn Express Tempe hotel now. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Tempe

Address: 1520 W Baseline Rd, Tempe, AZ 85283-1046 (Formerly AmeriSuites Tempe/Arizona Mills)
Region: United States > Arizona > Central Arizona > Tempe
Price Range: €139 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Tempe 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Tempe
Holiday Inn Tempe
Holiday Inn Express Tempe
Tempe Holiday Inn
Hotel Style:
#10 Business Hotel in Tempe
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Tempe staff and other travellers.
5 questions
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Flagstaff, Arizona
8 months ago
6 days ago
British Columbia
over a year ago
Saco, Maine

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Questions? Get answers from Holiday Inn Express Hotel & Suites Tempe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I registered on line through ing.com...asked for extra pillows and early check in and it was handled great!!”
 of 5 bubbles mestucson, 6 Dec 2016 | Read review
“Don't smoke inside the rooms!”
 of 5 bubbles alsauceda, 21 Nov 2016 | Read review
“Stay at Greyhound Bus Terminal don't use Holiday Inn Express”
 of 5 bubbles hogheadj, 29 Oct 2016 | Read review
“Away from 1st floor!!!”
 of 5 bubbles xGBPx, 4 Aug 2016 | Read review
“Overlooking the car park and clam jumpers will be quieter I think”
 of 5 bubbles colinw204, 19 Jul 2016 | Read review
5 of 5