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Holiday Inn Express & Suites Phoenix Tempe University

113 reviews
#40 of 53 Hotels in Tempe
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Traveller (21)
Room & Suite (27)
Pool & Beach (3)
Overview
  • Excellent37%
  • Very good34%
  • Average14%
  • Poor7%
  • Terrible8%
Travellers talk about
“nice hotel”(8 reviews)
“super close”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express & Suites Phoenix Tempe University
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (113)Write a Review
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All reviewsnice hotelconvenient locationsuper closea lot of noiselate flightwithin a mile radiusclose proximitywould stay here againarizona statewould highly recommend this hotelnice breakfastbeds were comfortablestayed one nightroom was largefirst floormill streetshuttle service
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1 - 5 of 110 reviews
Reviewed 1 week ago

Uncredibly poor service, we were a group of 6 : - 2h of waiting for one guest at 9PM, as his room was not prepared (while booked well in advance)` - 1h of additional waiting for 2 other guests that waited till this cleanup was...More

2  Thank Spineux
Hotel's Favourite
Reviewed 2 October 2017

This is on a very busy street near the university, but it was amazingly quiet once you get inside. They are undergoing a renovation right now, but it did not effect our stay. The lobby and room was very clean, the halls had some construction...More

Thank Rick H
Response from Alfredo S, General Manager at Holiday Inn Express & Suites Phoenix Tempe UniversityResponded 26 October 2017

Dear Rick H, Thank you for your recent stay and 5 star review, it truly makes us smile! At the Holiday Inn Express & Suites Phoenix Tempe - University we are dedicated to meeting and exceeding every valued guests experience! Just as mentioned in your...More

Reviewed 25 December 2017

Should be a shame! I was asked by the chain to say what I have liked about my stay. Not sure what there is to like about this stay. 1. It was a construction site and not a hotel. I cannot recall any notice about...More

3  Thank GabbyIL
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Phoenix Tempe UniversityResponded 7 January 2018

Hello GabbyIL, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the on- going renovation which led to the unwanted condition of the hotel. We...More

Reviewed 15 December 2017

As an IHG Spire member, who has stayed at a lot of IHG properties around the world and written Trip Advisor reviews on all of them, this is the first IHG property I am not recommending. This hotel is undergoing major interior and exterior until...More

2  Thank KenS9
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Phoenix Tempe UniversityResponded 5 weeks ago

Hi KenS9, Comfortable accommodations is what we consistently aim to provide and that in mind, I'm sorry to hear that the current renovations made was a letdown. Certainly, this is not the impression we would want to leave our guests. I am happy to know...More

Reviewed 9 December 2017

We are long-time Priority Club members, so just booked through our mobile device, using rewards points. Had we seen information about the renovations in advance, we would not have stayed at this location. Only after check in did we see the notice about the renovations,...More

2  Thank daddysgirl29445
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Phoenix Tempe UniversityResponded 23 December 2017

Hi daddysgirl29445, Thank you for taking the time to share your recent experience and staying at our hotel. We value you as our long time member of our IHG Rewards Club program. While I am pleased to learn you were able to redeem your points...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Dry Cleaning
Meeting Rooms
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$131 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Tempe
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Tempe
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (27)
Pool & Beach (3)
Dining (1)
Questions & Answers
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Room Tips
"Avoid this hotel until renovation completed !!!"
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"Take another hotel"
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"Higher numbered rooms on each floor are further away from the traffic noise of the street."
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"I always try to stay on 1st floor. This case it was a bit noisy. But not so much as to call a complaint."
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