Marriott Phoenix Resort Tempe at The Buttes
1,550 reviews
#13 of 56 Hotels in Tempe
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Pool & Beach (118)
Room & Suite (43)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 16/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott Phoenix Resort Tempe at The Buttes
Updated 16/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 56 hotels in Tempe
Location
Cleanliness
Service
Value
Travellers' Choice
Marriott Phoenix Resort Tempe at The Buttes is an impressive Mountaintop Conference Resort in Tempe, Arizona with a view of Phoenix & Valley of the Sun located in the center of historic Twin Buttes area. Our hotel in Tempe is close to Tempe Diablo Stadium, Sun Devil Stadium and Sky Harbor International Airport.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Kids pool
Paid public parking on-site
Wifi
Paid wifi
Hot bath
Outdoor pool
Fence around pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Vending machine
Poolside bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Manicure
Massage
Pedicure
Waxing services
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Location
Full view
55Somewhat walkable
Grade: 55 out of 100
28Restaurantswithin 1 km
1Attractionwithin 1 km
1,550Reviews17Q+A100Room tips
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Popular mentions
A simply lovely resort ideally centrally located in the Phoenix Metro Area. The Buttes has a low key, classic atmosphere, and the setting is idyllic. If you are looking for a sleek and perfectly manicured place to stay, then go to the Westin Kierland, where we stayed for a week prior to our visit. The setting at The Buttes is a peaceful, natural oasis in the desert. Pools set amidst the rocks, with jacuzzis sprinkled up the rocky hillside, very private hideaways in the rock walls with lovely views all around. Our room overlooked one of the pools with brilliant fuchsia that are simply breathtaking. We celebrated our anniversary with dinner at Top of the Rock at one of their patio tables overlooking the entire valley with 270 degree views. This is our new go-to resort whenever we visit the Phoenix area. Just 10 minutes from the airport and no airport noise, it was just perfect for us. Although not classified a historic resort (built in 1987), it reminded me of lodges in our national parks, i.e. the Ahwahnee (Yosemite), El Tovar (Grand Canyon). Not shee-shee or uppity, but a breathtakingly delightful resort.…
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Date of stay: April 2021
Value
Location
Service
Room Tip: Overlooking pools, not on side w/traffic noise.
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Helpful
Response from Elizabeth Gunther, Guest Services / Front Office at Marriott Phoenix Resort Tempe at The Buttes
Responded yesterday
Thank you for the rave review! We are so happy to see that you enjoyed your stay with us. We hope to continue to see you again in the future.
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The Marriott Tempe at the Buttes is only 10 minutes from the airport and our favorite place to stay in Phoenix. The staff is friendly and accommodating. The rooms are nice, the pool and ambiance are great. Also the Top of the Rock restaurant is one of our favorite restaurants in the world. I also enjoy a short early morning hike up the Twin Buttes trail whenever I stay here. Phoenix can get hot, but the Marriott is like an oasis in the desert. The fitness center looks well stocked, although I generally prefer to just hike outdoors.
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Date of stay: April 2021
Rooms
Location
Service
Room Tip: Top of the Rock is one of our favorite restaurants anywhere in the world.
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Helpful
Response from Elizabeth Gunther, Guest Services / Front Office at Marriott Phoenix Resort Tempe at The Buttes
Responded 1 week ago
Thank you for your kind review! We are thrilled to have you stay with us and look forward to accommodating you again in the future.
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Horrible rude apathetic service. Random services. Unreliable restaurant hours. A Motel 6 would be nicer than this “resort”. It’s understandable that there are Covid-19 restrictions in place but to only have a pool bar open for the whole hotel during lunch is unacceptable. Waiting 5+ hours for clean towels is unacceptable. Having flies at every entrance is disgusting.
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Date of stay: April 2021Trip type: Travelled on business
Helpful
Response from Elizabeth Gunther, Guest Services / Front Office at Marriott Phoenix Resort Tempe at The Buttes
Responded 1 week ago
Thank you for your feedback. As listed on our website and welcome letter we do have dining available everyday at the same times. As mentioned while the pool bar was open for you for lunch we can completely understand if you do not want to dine in and do offer take out. If you need a list of the dining options and hours please contact the Front Desk and we can get that to you. In regards to the issue with the towels, we will address this immediately. Thank you for staying.
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Booked a last minute trip to AZ for spring break. As a result, many hotels/resorts are full. I am a Platinum level member of M so very family with their properties. The good: friendly staff and easy check-in. The room was surprisingly not bad. Appeared clean and bed was quite comfy. The Bad: the hotel is in dire need of an update. The lobby is very dark as are the hallways. The carpet in our hallway was visibly dirty. There was a maintenance guy cleaning it after we returned from swimming which I appreciate but the smell from cleaning was worse. They provided two sets of towels in room so you had to request more. The really bad: the pool area is badly in need of updating. The chairs are all dingy and ripped. The slide in inoperable. Be aware of the stairs at this property. There are so many. I picked this hotel because of photos/recommendations from trip advisor. Overall, if you have low expectations maybe this property is ok. We will be cutting our five day stay here short and leave after one day. …
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Date of stay: April 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Elizabeth Gunther, Guest Services / Front Office at Marriott Phoenix Resort Tempe at The Buttes
Responded 2 weeks ago
Thank you for the feedback regarding your experience. I have shared this with our leadership team in an effort to continue to improve and enhance the guests experience. We will address these issues with the team.
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This is a beautiful and unique property. If you’re looking for a place near the airport for a couple of pool days or need a hub between several day trips or activities, this would work out well. The pros are the beautiful pool area and grounds as well as the delightful and hardworking staff. Everyone I encountered was friendly and efficient. Front desk staff was prompt to answer questions, and the bellmen assisted with ice and a replacement key. The poolside waiter was busting his butt—hustling with a smile. The cons all seem to stem from poor management and/or inadequate allocation of funds from Marriott corporate. The hotel was grossly understaffed. There was one guy working poolside drink service on a Saturday afternoon. There was one woman cleaning rooms on our floor at noon on a Sunday—what I’d assume is a huge turnover time. As a result of understaffing, many areas suffered. The pool was out of towels for guests by 8 AM. There was no toilet paper or hand soap in the women’s restroom, which was also down to one stall. There was no ice in any of the ice machines on all three floors. The rooms could be cleaner, especially the bedding (the dust-ruffle had several visible stains.) People at the pool were complaining that rooms were not ready for check in as late as 5:30... In terms of cost, the rooms are pretty plain/standard—nothing to set them apart to deserve such a high nightly rate. With minimal storage for clothes, only one chair to sit in, etc. It would not be a very comfortable place to spend more than a day or two. The extra parking fee, given that this is not a downtown location and parking is ample, is just plain silly. Resort fees, especially those that are not rolled into the advertised nightly rate, are, in my opinion, deceptive and bad business. I ended up paying more to stay here than I did at a gorgeous inn in Old Town Scottsdale and a phenomenal B&B overlooking the red rocks in Sedona. And this experience was markedly inferior. Also, the location is not walkable to anything, and there are very few quality restaurants within a short drive, so a rental car is recommended. The restaurant on property looked quite lovely in terms of setting but had a pretty limited upscale menu that was not appealing to me. It would be nice if they had another more casual restaurant option for the evenings as well. And lastly, the number of pool chairs is inadequate (at least at peak times) given the number of guests. Our first day, we had to sit on a towel on the cement for 90 minutes before we snagged a single chair to share. The second day, I grabbed two with my morning coffee at 7am, and every chair was “claimed” by 7:50. Part of this is due to rude people who lay down towels then disappear—something that could be remedied by a clearer policy and enforcement (which would of course necessitate staffing; between 7 and 11am I saw zero hotel employees at the pool.) This hotel offered a completely mixed bag of guests. There were younger couples, older couples, families with children, and big groups of what I can only describe as middle-aged spring breakers. It created some visible tension. You had toddlers splashing in the pool 20 feet from girls in thongs shotgunning beers and smoking cigarettes while the lone security guard looked on helplessly. You would see a 60-something woman trying to enjoy a novel in the sun while a group of bros shouted obscenities at each other across the pool. In short, this hotel lacks a clear client base. Based on the elaborate grounds, the Top of the Rock restaurant, and the spa, it seems they are aiming for something a bit nicer; but the rooms aren’t nice enough to appeal to those consumers. I would imagine that in its earlier years it was a remarkable place. But now, volleyball courts, tennis courts, a helipad, and a small performance-type space lay completely unused. There were a couple of hours, while I lay in the morning quiet near a waterfall, overlooking the buttes, that I truly felt like I was in a great place. And it still has that potential, but it needs funds allocated towards some remodeling and a new strategy in terms of staffing. The existing staff seemed to be doing everything in their power to ensure the guests had a great stay; they just seemed to be operating on limited resources. …
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Date of stay: March 2021
1 Helpful vote
Helpful
Response from Elizabeth Gunther, Guest Services / Front Office at Marriott Phoenix Resort Tempe at The Buttes
Responded 2 weeks ago
Thank you for the very detailed feedback to your experience. I appreciate hearing all aspects and will share this with the leadership team to ensure we continue to improve and enhance our guests experience.
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PRICE RANGE
US$185 - US$402 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the buttes, a marriott hotel tempe, marriott hotel tempe, marriott hotel buttes, marriott tempe, tempe marriott
FORMERLY KNOWN AS
Wyndham Buttes Resort
LOCATION
United StatesArizonaCentral ArizonaTempe
NUMBER OF ROOMS
353
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Claim Your Listing Frequently Asked Questions about Marriott Phoenix Resort Tempe at The Buttes
Which popular attractions are close to Marriott Phoenix Resort Tempe at The Buttes?
Nearby attractions include Tempe Diablo Stadium (0.4 km) and LumberjAxes (1.1 km).
What are some of the property amenities at Marriott Phoenix Resort Tempe at The Buttes?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Marriott Phoenix Resort Tempe at The Buttes?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Marriott Phoenix Resort Tempe at The Buttes?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Marriott Phoenix Resort Tempe at The Buttes?
Conveniently located restaurants include Top of the Rock Restaurant, Market Cafe, and Pita Bistro.
Are there opportunities to exercise at Marriott Phoenix Resort Tempe at The Buttes?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Marriott Phoenix Resort Tempe at The Buttes?
Yes, dry cleaning and laundry service are offered to guests.
Does Marriott Phoenix Resort Tempe at The Buttes offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Marriott Phoenix Resort Tempe at The Buttes?
Many travellers enjoy visiting Hunt's Tomb (6.1 km).
Does Marriott Phoenix Resort Tempe at The Buttes have any great views?
Yes, guests often enjoy the mountain view available here.
Is Marriott Phoenix Resort Tempe at The Buttes accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.