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BEST WESTERN PLUS Tempe by the Mall

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730 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Tempe by the Mall
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Showing 687: English reviews
Ontario
Reviewed 16 May 2015

My husband and I chose this location because of its airport shuttle service and because of the quality we've come to expect from Best Western Plus. We wanted something that wasn't too close to the airport so the planes flying overhead wouldn't disturb our sleep. We also asked for a wake up call, since we needed to be at the...

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Thank writeonOntario
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you Ontario for writing such a nice review of our hotel. Your comments were spot-on with our goals for guest experiences here. We try very hard to do the simple things to perfection as we believe they are the foundation for an exceptional stay. Thanks again and please come stay with us again.

Marco Island, Florida
Reviewed 16 May 2015

We stayed at the Best Western Plus Tempe by the Mall one night during our western road trip. We found this hotel to be very good. The lobby is nice, clean and comfortable with complimentary coffee and ice water. Staff was excellent at check in. We had a king pet friendly room with a sliding door leading directly out to...

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Thank Kathy M
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you KMM66 for reviewing our hotel. You comments about our hotel were very much appreciated. The references to cleanliness, convenience, comfort and breakfast are especially important as they are definite focal points for our training. I hope your future travels bring you back to Phoenix as we would love to have stay with us again.

Reviewed 14 May 2015 via mobile

Was in town for a conference and stayed a week at this hotel. The rooms were clean and comfortable. The shuttle drivers were great, ferrying me to and from Arizona Grand for my conference daily. Mall is nearby and convenient. Great stay.

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Thank Fifi A
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Good morning Fifi A, Thank you so much for the nice review. It is always a great feeling when you receive feedback that reinforces the need for all of the training that we do. I had the pleasure of driving you over to the Arizona Grand on two mornings during your stay and I thoroughly enjoyed our conversations. Thank you...

Prescott Valley, Arizona
Reviewed 3 May 2015

We stayed at the BW Tempe by the Mall. It's easy access in and out; has a nice pool; and the staff is wonderful. When we got there, they were making fresh popcorn and it was quite nice to just sit and nibble on some before we checked in. Then we decided to stay in Tempe an extra day and...

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Thank DOREEN1314
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you Doreen1314 for the amazing review of our hotel. It is so nice to see a review that is so above and beyond normal expectations and is what we train so hard to achieve. It is nice to see the fruits of our labor. Thank you again and we look forward to serving you in the future.

Courtenay, Canada
Reviewed 30 April 2015

The hotel was super clean and the staff were amazing. I have to say the shuttle driver Art made my stay exceptional, remembering me from a stay back in September. I was given the same room, as requested, although I knew this couldn't be guaranteed. Walking to the Mall and getting a crazy "shop on" was great! Plenty of hot...

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Thank Controller1590
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Dear Controller 1590, Thank you so much for writing such a glowing recommendation of our hotel. I assure you that this review will make our Wall of Fame and Art will receive a special "Thank You" from me. We look forward to a repeat performance for you when you come back to shop for that prom dress. Warmest regards,

San Tan Valley, Arizona
Reviewed 26 April 2015

We stay at the Best Western Plus the night before fly out for vacations. The rooms rates are very reasonable, include a really hearty breakfast, pool, and a shuttle to and from Sky Harbor Airport. We always stay the night before we leave and for an additional small fee we can leave our car in the parking lot for the...

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Thank PenAnne
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Good morning PenAnne, Thank you for the beautiful endorsement of our hotel. It was spot on for what we try to achieve. The work is worth the reward. Thanks again and please come again.

Reviewed 25 April 2015

Of all the Best Westerns in the Valley, this is my favorite one at which to stay. The rooms are really nice. It is in a great location, with easy access to the airport. I use their Park and Fly package which is extremely convenient for travel. I recommend Best Western Tempe by the Mall.

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Thank Saintmaker
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you Saintmaker, Wow, we really appreciate you putting us at the top of the Phoenix area Best Westerns. That's quite an honor coming from an such an experienced traveler. We will keep it up. Thanks again,

Tigard, United States
Reviewed 24 April 2015

This hotel was clean, served breakfast and was very comfortable that is why I only stay at Best Westerns I enjoy knowing that I can find the same level of quality and service at any one of Best Western Hotels.

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Thank Kathleen L
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you Kathleen L for the nice review you wrote about our hotel. I too like consistency and we truly appreciate you saying so. We hope to see you soon and please enjoy safe travels.

Reviewed 21 April 2015

This hotel is not impressive from the outside. Inside, it is modern and very clean. My son was staying here for airline training and we visited this location in Tempe. Very good value for what you get in return, including a full breakfast, not a continental breakfast! Clean rooms, clean hallways, great lobby!

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1Thank I3554OJnancyh
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Wow, thank you very much. My friends get tired of hearing it from me but I really am a lucky man to be a part of such an exceptional team. Thank you for spreading the word.

Kingman AZ, United States
Reviewed 19 April 2015

When we checked in the gentleman working was very professional and again a little later I had some questions, vending machines and some directions. I can't say enough on how pleasant and helpful the young man was. A real asset you your business.

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Thank Dennis H
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Good evening Dennis H, I couldn't agree with you more. Great guy and he knows his stuff. We seem to have been very lucky in finding him and the rest of the front desk staff. Thanks again and safe travels.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 

Additional Information about BEST WESTERN PLUS Tempe by the Mall

Address: 5300 S Priest Dr, Tempe, AZ 85283-1049
Region: United States > Arizona > Central Arizona > Tempe
Price Range: €74 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Tempe by the Mall 2.5*
Number of rooms: 157
Reservation Options:
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western
Hotel Style:
#3 Romantic Hotel in Tempe
#6 Family Hotel in Tempe
#6 Business Hotel in Tempe
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Tempe by the Mall staff and other travellers.
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Glenwood Springs, Colorado
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Glenwood Springs, Colorado
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Questions? Get answers from BEST WESTERN PLUS Tempe by the Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near the lobby as it's too noisy, especially at 6am when cleaners assemble and breakfast is being prepared.”
 of 5 bubbles 268trishw, 29 Nov 2016 | Read review
“Lowest floor has lobby noise.”
 of 5 bubbles drmarv036, 22 Nov 2016 | Read review
“I wouldn't have a preference”
 of 5 bubbles jerryp141, 17 Nov 2016 | Read review
“W e stayed on 2nd floor facing street, a little noisy but had a good nights sleep.”
 of 5 bubbles MargaretG380, 1 Nov 2016 | Read review
“Never show your best welter voucher until your room has been assigned.”
 of 5 bubbles azcheesefan, 21 Aug 2016 | Read review
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