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Best Western Plus Tempe By The Mall

850 reviews
#24 of 53 Hotels in Tempe
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Traveller (67)
Room & Suite (26)
Storyboard
Overview
  • Excellent46%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible5%
Travellers talk about
“best westerns”(17 reviews)
“western hotels”(8 reviews)
“waffles”(36 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Tempe By The Mall
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (850)Write a Review
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Show reviews that mention
All reviewsbest westernswestern hotelswafflesarizona millsfront desk staffphoenix areawithin walking distancegreat stayclean roomsthe shuttle driverpool and hot tubeasy accessconvenient locationvery nice hotelfree shuttlegreat roomfree breakfast
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1 - 5 of 804 reviews
Reviewed 1 week ago

Being a seasoned traveller I have learned a few things about hotels, the most important one is that staff makes a huge difference on your experience, regardless of the brand, ratings, amenities and point system used. I had a business trip to Phoenix and much...More

Thank TheEfficientTraveler
Hotel's Favourite
Reviewed 1 January 2018

Great experience pleasant stay would recommend to everyone location is very convienant for all Tempe attractions beautiful pool wonderful breakfast and updated rooms plenty of parking and bicycle friendly

Review collected in partnership with Best Western
Thank Bradley G
Response from Traves S, General Manager at Best Western Plus Tempe By The MallResponded 6 January 2018

Thank you for all the nice comments. It does not get much better than this! Best Regards.

Reviewed 2 weeks ago

I remember loving my first experience at a Best Western (not sure where) and on my last few visits (different locations) I have been disappointed. However I was impressed with the front desks handling of a difficult customer.

Thank cah192018
Response from Traves S, General Manager at Best Western Plus Tempe By The MallResponded 2 weeks ago

Thank you so much for noticing how hard the staff tries to offer the absolute best service we can possibly provide. We look forward to seeing you next time you are in town. Best Regards.

Reviewed 2 weeks ago

I paid $20 for Park and Fly and then was not picked up. I had to pay for a cab to get to the hotel. I asked the manager for a refund of my money and he works not though I watched him argue with...More

Review collected in partnership with Best Western
Thank Saintmaker
Response from Traves S, General Manager at Best Western Plus Tempe By The MallResponded 2 weeks ago

We really appreciate you taking the time to fill out a review about our property. Come back and see us again soon. Kind Regards.

Reviewed 2 weeks ago via mobile

150.00/ nite stayed 3 nights No value Room dark, cigarette butts left under bed Popcorn on floor on entry, dirty windows Lights on building not replaced, Vandalism by homeless that required police on. 2 nd morning( in parking lot) Breakfast staff an hour late (...More

Thank Katherine D
Response from Jessica M, Guest Relations Manager at Best Western Plus Tempe By The MallResponded 2 weeks ago

Katherine, On behalf of the entire staff at Bestern Plus Tempe by the Mall, we want to sincerely apologize for the issues you ran into during your stay. I assure you this is not the way we intend to run our business and these issues...More

View more reviews
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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Shuttle Bus Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$118 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Tempe
#4 Family Hotel in Tempe
#6 Business Hotel in Tempe
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Tempe
#4 Family Hotel in Tempe
#6 Business Hotel in Tempe
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (67)
Room & Suite (26)
Dining (6)
Pool & Beach (3)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Sbwozniak
25 September 2017|
AnswerShow all 2 answers
Response from Traves S | Property representative |
Hello, our breakfast is available daily, 6am-9am. Thank you.
0
Votes
Trish W
2 September 2016|
AnswerShow all 2 answers
Response from Traves S | Property representative |
Hello Trish for breakfast Gluten Free we have Chex Cereal, Soy Milk.
0
Votes
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123
Room Tips
"Get one that has been renovated."
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"Check the room before signing into it, wished I did."
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"Make sure you get a room that has a working a/c and heater, that seemed to be a problem for not just me, but..."
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"Get a room towards the back for less noise"
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