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    Windmill Suites in Surprise

    12545 W Bell Rd, Surprise, AZ 85378-9736
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    1/10/2017 2/10/2017
    US$125
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    Traveller (122)
    Room & Suite (61)
    Pool & Beach (15)
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    Overview
    • Excellent60%
    • Very good26%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “living room” (31 reviews)
    “front desk” (76 reviews)
    “sun city west” (33 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Hyatt Place Phoenix - North
    650 reviews
    #41 of 174 hotels in Phoenix
     
    Hampton Inn & Suites Phoenix Glendale - Westgate
    673 reviews
    #1 of 15 hotels in Glendale
     
    The Wigwam
    1,327 reviews
    #1 of 1 hotels in Litchfield Park
     
    Residence Inn Phoenix NW/Surprise
    264 reviews
    #1 of 7 hotels in Surprise
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (521)
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    1 - 5 of 520 reviews

    Reviewed 2 days ago via mobile

    We booked this place because of the lowest price. Very run down. Compared to other hotels that offer breakfast, that we have stayed in, this was the worst. The wi-fi is horrible. One elevator is permanently out of order. The only reason for two stars...More

    Thank AWMUsa
    Reviewed 1 week ago

    I wish Trip Advisor or Expedia would have warned us: We've stayed here about 3.5 years ago and loved it. Not fancy, but clean and well kept. Things have changed. Hallway carpets are torn, bathtubs are in need of repair and well everything is run...More

    Thank fifila
    Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 1 week ago

    We are very sorry that we failed to meet your expectations this time. We are starting a large renovation in October that will address most of your issues. The students have been with us since July and we have had only two complaints regarding them,...More

    Reviewed 2 weeks ago

    This is my second stay with Windmill Suites in Surprise, AZ. The staff are amazing and very helpful and understanding when plans change. Gracie is the evening clerk at the desk and she is simply amazing with explaining charges and arranging for a longer stay....More

    Thank stormibear59
    Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 1 week ago

    Thank you for your amazing review of your stay at Windmill Suites and of course for that awesome 5 star rating. We agree with you that we have a wonderful staff and every one of them are vested in each guest having a good experience...More

    Reviewed 2 weeks ago

    Large room. Clean. Two good TVs. Plenty of room for two pug dogs. Breakfast good. Relatively quiet, even with a room close to the ice machine and exterior door very close. Nice to have real glass glasses.More

    Thank griffw756
    Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 2 weeks ago

    Thank you for that amazing 5 star review. We are very happy that your fur babies also enjoyed their stay. We enjoy all of our guests but are especially fond of our four legged ones. We hope that you will choose us again next time...More

    Reviewed 2 weeks ago

    Second time to stay at this property and just as great as before! Not fancy, but suites are comfy. Simply marvelous beds, quiet suites, abundant complimentary breakfast and superb value - plus the property is soon to undergo a renovation and update!More

    Thank ChristineMD
    Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 2 weeks ago

    Thank you Christine for your awesome 5 star review of your stay with us at Windmill Suites in Surprise. I get many compliments on our beds but yours was the very first that called them "simply marvelous". I quite enjoyed that. We hope you will...More

    Hyatt Place Phoenix - North
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    Hampton Inn & Suites Phoenix Glendale - Westgate
    673 reviews
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    The Wigwam
    1,327 reviews
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    Residence Inn Phoenix NW/Surprise
    264 reviews
    #1 of 7 hotels in Surprise
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$87 - US$269 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Surprise
    • #3 Family Hotel in Surprise
    • #4 Romantic Hotel in Surprise
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 126
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Orbitz, Cheap Tickets, Hotels.com, Expedia, Priceline, Booking.com, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Windmill Suites in Surprise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Surprise
    • Also Known As
    • Windmill Suites In Surprise Hotel Surprise ,
    • Windmill Hotel Surprise
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    Traveller (122)
    Room & Suite (61)
    Pool & Beach (15)
    Dining (8)
    Hotel & Grounds (63)
    Business Centre & Event Rooms (9)
    Bathroom (5)
    Family and Play Areas (1)
    Nearby
    The Wigwam
    1,327 reviews
    16.22 km away
     
    Residence Inn Phoenix NW/Surprise
    264 reviews
    4.32 km away
     
    Hampton Inn & Suites Phoenix Glendale - Westgate
    673 reviews
    13.17 km away
     
    Hyatt Place Phoenix - North
    650 reviews
    20.74 km away
     
    Nearby Restaurants
    Lou's Tivoli Gardens
    158 reviews
    .13 km away
    Olive Garden
    108 reviews
    1.56 km away
    Birt's Bistro
    38 reviews
    .16 km away
    Las Cazuela's
    60 reviews
    1.07 km away
    Nearby Attractions
    Surprise Stadium
    432 reviews
    4.54 km away
    Bell Recreation Center
    34 reviews
    5.15 km away
    Digiplex Surprise IMAX
    120 reviews
    4.01 km away
    Irish Wolfhound Restaurant & Pub
    35 reviews
    2.58 km away
    Ask a question
    Questions & Answers
    Mama2_ella
    23 July 2016|
    AnswerShow all 2 answers
    Response from Retiredbarnqueen_10 | Reviewed this property |
    4 PM, but if you are earlier, they have a very nice lobby,to wait in.
    0
    Votes
    Linda K
    14 October 2015|
    Answer
    Response from sunmgr |
    Great question there are many restaurants with in walking distance to the hotel. Across the street there is Lou's Tivoli garden, Burger king, Wendy's, KFC and Subway. Many more with in 2 miles of the hotel
    0
    Votes
    ki0
    17 January 2015|
    AnswerShow all 5 answers
    Response from steven r | Property representative |
    Thank You for your question our hotel is located 3.1 miles from surprise stadium home of the KC Royals and the Texas Rangers. just a short drive west on Bell Road to Bullard. Please give us a call if we can answer any other... More
    0
    Votes
    Room Tips
    "we liked the bottom floor"
    Read review
    "My advice after this experience would be to stick with what you know to be good. Don't risk ruining you..."
    Read review
    "Some ground floor rooms have patios that face the pool."
    Read review
    "Pick a room with direct access to the pool. You will also be close to the lobby where the Internet connection..."
    Read review
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