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Hampton Inn Suites Phoenix Surprise

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Hampton Inn Suites Phoenix Surprise
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380 Reviews from our TripAdvisor Community

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Showing 380: English reviews
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Seattle
Reviewed 2 days ago NEW

Overall lots of amenities included with the nightly rate i.e. Free internet, complimentary breakfast, refrigerator, microwave, nice desk area in room for working on computer and nice seating area within room. Lobby area nice for playing board games.

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Helpful?
Thank Hawaii4you
Albuquerque
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017

Best hotel to stay when looking at properties to buy in the Sun Cities community. Conveniently located to all of the del webb communities. e have stayed at the location in the past and it's become our choice out of tons of competing hotels in the area.

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Helpful?
Thank bigjhonny100
About Hotel's Favourite Review
Pleasant Hill, United States
Reviewed 3 days ago NEW

Good hotel. The prices go way up during spring training. Information for the surrounding area is hidden in the business center instead of the lobby. We used our phones for things to do. Didn't find the information til the day we left.

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Thank 352clints
Sedona, Arizona
Reviewed 5 days ago NEW

This Hampton Inn is nice, the staff were very helpful, bed was most comfortable and our Suite was spacious and well equipped. The Internet was most difficult to access but a friendly front desk employee called Pat helped me get set up. Access was spotty and they need to improve it for the benefit of guests on a business trip....

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1Thank Brynette
Las Vegas
Reviewed 1 week ago

The main issue is its distance from the rest of Phoenix; if your business is in Surprise exclusively, it will be perfect. The internet was not useable, and cannot recommend this hotel if you are relying on it.

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2Thank Paul R
Dallas, Texas
Reviewed 1 week ago

We visited this hotel for spring training. The hotel was great and the location was perfect. We were able to easily get back and forth from the fields every day. The staff was very friendly. Our stay couldn't have been better

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Helpful?
Thank melb553
Owasso, Oklahoma
Reviewed 1 week ago via mobile

Convenient. Rooms are nice and bathrooms are roomy. Agree with a recent review that much noisier than expected. Have heard people in halls and above us all night as well as water running . Here for spring training games so was looking for convenience. Hotels are very expensive here this time of year so stuck paying the rates but was...

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Helpful?
1Thank langster12
Marco D, General Manager at Hampton Inn Suites Phoenix Surprise, responded to this review

Thank you so much for your feedback as your comments are very appreciated. While we are delighted you enjoyed the convenient location and our accommodations, we are very sorry to hear we failed in other aspects of your stay. We hope you will give us another opportunity to host your next stay to Surprise. Should you wish to discuss your...

Warren, Ohio
Reviewed 3 weeks ago

Close to the airport but far enough away that it wasn't noisy. Breakfast was good and even had Togo bags out for the early risers. Food and shopping is close by so you didn't have to travel far for anything. Very convenient

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Helpful?
Thank Barbara K
denver
Reviewed 3 weeks ago

We stayed here based on the glowing reviews. I will agree that the service was ok, the breakfast has a nice variety. Much better then the Holiday Inn Express. However, there was lost of noise from the hallway as the walls are thin. I also had the pleasure of hearing the people in the room above mine walking around all...

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Helpful?
1Thank avshockey
Marco D, General Manager at Hampton Inn Suites Phoenix Surprise, responded to this review

Good afternoon, I would like to thank you for choosing the Hampton Inn & Suites by Hilton Surprise for your recent stay. I appreciate the feedback that you have provided. Your comments will assist us to improve the level of service we provide to our guests in the future. We are glad you had a good overall experience and that...

Cleveland, Ohio
Reviewed 4 weeks ago

Excellent location, clean and friendly environment would definitely recommend you stay, there suites are very well maintained. Family oriented and pet friendly. Ousekeeping is consistent with wake up time she visits same time daily to clean room

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Helpful?
Thank Bobbie W

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Hampton Inn Suites Phoenix Surprise

Address: 14783 W Grand Ave, Surprise, AZ 85374-7213
Region: United States > Arizona > Central Arizona > Surprise
Price Range: €103 - €377 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Suites Phoenix Surprise 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn Suites Phoenix Surprise Hotel Surprise
Hampton Inn Surprise
Surprise Hampton Inn
Hotel Style:
#2 Family Hotel in Surprise
#2 Romantic Hotel in Surprise
#3 Business Hotel in Surprise
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Questions & Answers

Questions? Get answers from Hampton Inn Suites Phoenix Surprise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request top floor, away from elevators -- quieter”
 of 5 bubbles TwoRetiredFolk, 1 Jan 2017 | Read review
“They are doing construction around the area so there is a bit of noise. The a/c units in the room are very loud.”
 of 5 bubbles 523cindyf, 9 Nov 2016 | Read review
“Get a room facing the lawn/pool area.”
 of 5 bubbles BDArcher, 25 Sep 2016 | Read review
“Request a room with the pool view, so you are not on the highway side of the hotel.”
 of 5 bubbles jog601, 13 Sep 2016 | Read review
“We faced the pool, 3rd floor, no noise.”
 of 5 bubbles Lpomphrey, 22 May 2016 | Read review
5 of 5