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BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas

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#5 of 48 Hotels in Sedona
Certificate of Excellence
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BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas
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1,845 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas
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Showing 1,789: English reviews
Los Angeles, California
Reviewed 29 August 2015

We had a wonderful experience in Sedona due to both the desk and breakfast staff. The room was very clean and when we needed extra pillows, they were delivered immediately. When I wanted to take a Pink Jeep Tour, the gentleman at the desk arranged the tour. Everyday at breakfast we were greeted by the host,Jerry, with a smile. Eric,...

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1Thank mariannat698
nj
Reviewed 29 August 2015

great place to stay, we had kids, and they loved the indoor/outdoor pool, breakfast was good, people were friendly, rooms were nice with the promised beautiful views - clean, quiet, safe - my bog 3 (all satisfied) .... you could open the balcony door as it had a screen and breathe fresh air at night instead of a/c ... walkable...

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1Thank joisey-joe
ARH-Management, General Manager at BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas, responded to this review

Dear joisey-joe, Thank you for your feedback. I am pleased that you enjoyed your recent stay at our hotel and that we met your “big 3”! I agree the views are beautiful, and I am glad you had the opportunity to enjoy the nice evening air. I appreciate you choosing to stay with us, and hope to see you again....

Chicago, Illinois
Reviewed 28 August 2015 via mobile

What a wonderful place to stay! The rooms were clean the view outstandimg! Everyone from the clerks at the front desk to the breakfast team Jerry, Gil. Soto, Eric and Donald were amazing in service and attitude! Loved it will return! The breakfast was excellent a variety of eggs, sausage, waffles, sweets, yogurt, fruit everything was great.

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1Thank Neysa R
ARH-Management, General Manager at BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas, responded to this review

Dear Neysa R, Thank you for your review. I am thrilled that you enjoyed your overall experience at our hotel and found the staff to be friendly and helpful. We hope to welcome you back to Sedona again soon! Regards, Lonnie Lillie

morganville, nj
Reviewed 26 August 2015

We stayed for five nights in August. While a little pricey, the hotel met our needs perfectly. Location in uptown with walking distance to restaurants and shops, coffee in the lobby, ice machine on floor, amazing breakfast, two pools and a hot tub. I wish they had another hot tub by the hotel pool. You have to bring your towels...

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3Thank dd921
Baltimore
Reviewed 26 August 2015

I have called repeatedly to try to book a room, but the front desk servicie is incredibly rude. The first time, I called, they actually answered, said good morning, then didn't respond to me when I spoke. It sounded like they set the phone on the desk. I could her them talking to each other, but they wouldn't talk to...

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1Thank Maryland1234
ARH-Management, General Manager at BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas, responded to this review

Dear Maryland1234, My sincere apology for your recent experience calling the property. This is certainly not the first impression we would like leave a guest, and I have addressed your comments with our Front Desk Manager and team. Many of our reviews mention our excellent customer service, and I would appreciate the opportunity to speak privately with you about the...

Chandler, United States
Reviewed 26 August 2015

We stayed at this property for one night. The staff was very nice and helpful in guiding us for things to do and places to eat during our stay. The room was nice and clean. We also enjoyed the pool and sauna.

Review collected in partnership with Best Western
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2Thank Lisa M
Reviewed 25 August 2015

What a wonderful find this was. Perfect location in downtown Sedona. Gorgeous views. Fitness center with two pools and an outdoor hot tub (which felt really good after hiking and running the park trails in the area. The free breakfast bar was outstanding. Excellent selection and quality of food. The breakfast staff were terrific. Host Eric took great care of...

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1Thank beachedsealion
ARH-Management, General Manager at BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas, responded to this review

Dear beachedsealion, Thank you for sharing your recent experience at our hotel. I am pleased you were able to take advantage of the activities available in the Clubhouse, and enjoyed relaxing after a day on the trails at the pool and hot tubs. Our breakfast team strives to provide excellent food and service, and I am happy to hear your...

Reviewed 23 August 2015

We stayed in Sedona for a week. The employees at the Best Western are all about the customer. Each morning, before a hike, we would have the complimentary breakfast at the hotel. The manager/cook, Gil with his crew of Eric, Jerry and Donald were always smiling and would go out of their way to talk with you. Eric would always...

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2Thank Thomas K
ARH-Management, General Manager at BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas, responded to this review

Dear Thomas K, Thank you for your recent review. I am thrilled to hear our team went out of their way to make sure your stay was enjoyable. I appreciate you choosing to stay with us, and will look forward to seeing you again! Regards, Lonnie Lillie

New York
Reviewed 19 August 2015

This is an unusual Best Western in that it has rooms in a main building with four stories and exterior corridors, as well as "villas" down near the creek, which I understand are part of a timeshare resort. The clubhouse associated with the timeshare resort is available to all guests, and it has an indoor and outdoor pool, among other...

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2Thank Susanarl
Houston, Texas
Reviewed 18 August 2015

This place is FABULOUS! My children and I stayed at the hotel for 6 days and 5 nights; the price was phenomenal and the service was even more than I could have anticipated! The breakfast was 'off the chain!' A big shout out and thanks to Mr. Eric, Mr. Soto, Mr. Gil and Mr. Jerry in the onsite breakfast restaurant;...

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2Thank Dorothy M
ARH-Management, General Manager at BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas, responded to this review

Dear Dorothy M, Thank you for your glowing review! As a family owned business, it is our goal to provide our guests a memorable stay, and I am thrilled to hear you and your family had a "fabulous" stay! I will be sure to pass along your comments to our breakfast team, as they will enjoy hearing your kind feedback....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas

Address: 400 North State Route 89A, Sedona, AZ 86336-4214
Region: United States > Arizona > Sedona
Price Range: €188 - €411 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Plus Arroyo Roble Hotel And Creekside Villas
Best Western Sedona
Sedona Best Western
Hotel Style:
#3 Family Hotel in Sedona
#4 Romantic Hotel in Sedona
#8 Business Hotel in Sedona
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas staff and other travellers.
24 questions
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Questions? Get answers from BEST WESTERN PLUS Arroyo Roble Hotel & Creekside Villas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay the extra money for a room with a view of the red rocks. You won't regret it.”
  • The moon rising over the red rocks.
 of 5 bubbles wlord73, 30 Dec 2016 | Read review
“I would get a room facing the rocks but ask for a 3rd or 4th floor to avoid the lobby noise.”
 of 5 bubbles 324jennief, 28 Dec 2016 | Read review
“Way Over Priced, Room smell bad and Carpet is very old dirty”
 of 5 bubbles 633vanw, 25 Dec 2016 | Read review
“Book Red Rock view room”
 of 5 bubbles 676kennethg, 12 Dec 2016 | Read review
“Stay above the first floor for a better view and a balcony to sit on.”
 of 5 bubbles LonghornDallas, 12 Dec 2016 | Read review
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