They didn’t leave a “ do not disturb “ sign in the room. The next morning they were knocking on the door by 8:40. Sounds like they don’t leave a sign in the room so they can knock early. I was awake but I don’t want to be rushed. I had to go to the front desk for a sign. Front desk employees were great
Cant remember much about this holiday - so nothing good or bad. I did really like the soap dispensers - they are more eco friendly than the normal soap bottles. Free breakfast - i believe by the time we got to lobby there was not much left. I would stay again!! OHH YEAH! - this hotel had loud noises until literally 3AM. I was up and awake, so didnt mind - but i knew they got called on at least once to leave the commons / pool area. Young adults laughing and singing. We were like on the second floor? - maybe first - but our front window faced the pool - and it was an awkward location / placement. We had to be more private than i expected for a private hotel stay. Besides that, honestly a great stay for the value and everything else.
We recently stayed at the HI Express Sedona. Great location for hiking . Walking 1/4 mile up the road you reach the trailhead for several amazing walks. Nice selection of restaurants walking distance away. As a spire Elite IHG member when I checked in no upgrades were available on the first day. However we were upgraded to a nice suite for the rest of our stay. Room was clean , comfortable and reasonably priced. Staff was helpful and pleasant.
about 15 minutes away from the heart of Sedona. Great view of some of the rock formation from our room, very clean and safe. Only issue I had was the billing. We called to get it straightened out and got disconnected twice. Finally got a hold of the front desk agent and he had to wait until his manager to start his shift. Unfortunately, the manager never called us back.
We got to the hotel after a long day of traveling and activities and found out they had give our 2 queen bed rooms away, which left us with a single queen room for 3 of us. Miles at the front desk went out of his way to help us and managed to book us a spacious room in a nearby hotel. We appreciated his service recovery very much.
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