Just like the city of Sedona, this hotel is a tourist trap. Over priced and they have the nerve to charge $18 for parking, This is a Courtyard and it is not in the city. Could have parked on the highway. Am a Lifetime Titanium and my last stay in Vegas at the Fairfield Suites they at least waived the parking. The hotel is OK, It is a Courtyard. The Bistro had limited food. The service was good, especially the front desk where they did check us in early at 1pm. Again this is a Courtyard, not a luxury property. High prices, the nerve to charge for parking and no food nearby make this a property to avoid.
Check-in was painless. Room had great view even on the parking lot side of the building. Breakfast was good and reasonable for a hotel. Grounds and views in all directions were beautiful. This is the first hotel on the strip as you enter Sedona from the south, so you have to drive to town, but it's a great place to relax when you want to relax. Even if you just wanted to hang out in a hotel for a couple of days, this would be a good place to do it. You can get a cup of coffee before six a.m. Fridge and micro. Staff was very good. Would return. No complaints.
Hotel staff very friendly, facilities and rooms are very nice and comfortable. Good views and excellent pool/lounge areas. Hotel is expensive.. You're paying for the location. Just a few miles from several places to eat such as the Coffee Pot Restaurant, Sedonuts, and Whole Foods, which has outstanding breakfast burritos and lunch sandwiches.
I stayed at the Courtyard Sedona May 10-13 in room 209. For the room rate at this hotel (about $300/night without discount at the time of my stay), I expected a lot more. I'm a Marriott Platinum, so at check-in, the front desk told me I was upgraded to a room with a view of the beautiful Sedona hills. I also chose the $10/day food credit. I went up to my room and noticed that my view was comprised of the hotel next door (see picture). If you stand in one corner of the patio, you can make out the hills in the distance. I went back to the front desk and asked for a room with a view, as the promised. They said that all their view rooms were already reserved for other guests. So why promise an upgraded room if they were all reserved? I'm a Hyatt globalist and Hilton diamond member, and have consistently received better upgrades than Marriott. I will not pursue status with Marriott any longer. Next, a letter in the room said that due to Covid, maid service would be limited to emptying trash and changing towels on a daily basis. During my 3-day stay, no maid ever came by. On the first full day, we ran out of towels. In the afternoon when we noticed that the towels were not replaced, I called the front desk and asked for maid service. When we returned in the evening, there were no fresh towels or emptying of trash. We called again, and staff brought some fresh towels (though again, the used towels were never removed from the room). The room condition itself was just okay. The refrigerator has a weird timer where you can only turn it on for 2 hour, so keeping perishable items in it would be problematic. The headboard for the bed had a large tear in, which apparently just went unnoticed. Nothing major, but for the rate at this hotel, I certainly expected more. Lastly, I received my room charges via email, and the $10/day food credit given me at checkin was not applied. There's also an $18/day parking fee despite there being no garage at this hotel, so you're basically paying for the privilege of allowing your car to baking in the heat. I realize that the trend is for hotels to charge for parking, but come on, this is a Courtyard, not a full-service hotel. Yes, lots of small things, but taken together, it left me feeling that the staff at the hotel just don't care very much about the details or guest experiences.…
We stayed one night here and wish it could have been longer. When we checked in, Erin was so friendly and helpful we knew we had picked a great hotel. The property is right next to the Red Rock loop which takes you to Red Rock State Park. The hotel has a beautiful pool area and lobby. The Bistro has enough food to tide you over. Other restaurants and downtown Sedona are a few minutes away . And surrounding the hotel are the great mountains surrounding Sedona.