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Hyatt Place Scottsdale/Old Town

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Hyatt Place Scottsdale\/Old Town
Hyatt Place Scottsdale/Old Town
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635 Reviews from our TripAdvisor Community

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Plymouth, Minnesota
Reviewed yesterday NEW

Loved the rooms Location is in the middle of old town Hotel staff were the best I have seen Very attentive to our needs Went out of their way to make we were taken care of Breakfast was really good, hot fresh eggs, fresh fruit and more

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank roperprogram
Centennial, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 22 March 2017

For being a bottom of the chain hotel, this place was marvelous. Rooms were very comfortable. The staff in particular Kyren and Yesi were spectacular. Felt like I was at a 5* hotel! Don't think the rest of the staff wasn't awesome, too, just because I am not singling them out.

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Helpful?
1Thank Ed S
About Hotel's Favourite Review
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Dear Ed S - Thank you for staying with us at Hyatt Place Scottsdale/Old Town. It was great to know that the staff made such an impact on your visit and I will pass on your thanks to all (specifically Yesi and Ky). We hope that you can come back soon! All the best, Janet Woolf-Hof General Manager

Denver, Colorado
Reviewed 4 days ago NEW

From being given incorrect directions over the phone, to inexplicably being assigned a handicapped room, to having sleep disturbed by partying guests, to having our car badly vandalized while on the property, it was a disaster. Find an alternative hotel.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank S9596QQpaulb
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Dear S9596QQpaulb - My apologies again for series of events during your visit. The safety and security of our guests is of the utmost importance. We treat your feedback very seriously and are in communication with the City of Scottsdale and the night club we share a parking lot with. As this was an isolated situation, I will reach out...

Laval, Quebec, Canada
Reviewed 6 days ago NEWvia mobile

Some rooms are a bit dated but clean nonetheless. Service is very courteous. Location is key! Conveniently located to old town Scottsdale which offers great dining and night life options. Seems to be a golfer's popular stay.

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Helpful?
Thank Carol B
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Dear Carol B - We appreciate you staying at Hyatt Place Scottsdale/Old Town. Our location is ideal for all things Old Town! I appreciate you kind words about the cleanliness and service. Our team works very hard to keep our customers coming back! All the best, Janet Woolf-Hof General Manager

Santa Barbara, California
Reviewed 6 days ago NEW

Great room and an excellent free breakfast. One thing I need to comment on is that when I went down to the front desk to get a toothbrush she told me it was 50 cents. I thought that she was joking at first since I have never paid for a toothbrush even at the crappiest hotels. It was true though....

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Helpful?
Thank filmerskier97
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Dear Filmerskier97 - I am so glad that you enjoyed your visit with us. I really appreciate you letting others know too. Hyatt has a complete "borrow and purchase" program. Items such as free weights, clothes steamers, phone chargers and pool noodles can be borrowed. Some items for free such as lotion, toothpaste. And then others for purchase mints, mouth...

Antarctica
Reviewed 1 week ago

My wife and I stayed for four nights in a very comfortable room with a view of Camelback mountain in the distance. My correspondence with the hotel prior to arriving was efficient and timely. We arrived to a friendly welcome that extended to the whole time there. Our room was located on the sixth floor. It was spacious, clean and...

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Helpful?
Thank travelglobe
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Dear Travelglobe - What a great review of your visit to Scottsdale and the Hyatt Place Scottsdale. We very much appreciate the level of detail in your review and thank you for letting others know! We hope that you will be back again for another visit very soon. Respectfully, Janet Woolf-Hof General Manager

Mars
Reviewed 1 week ago

Had a great time visiting Scottsdale Sedona and the Grand Canyon. Access to downtown Scottsdale and the Riverwalk was very helpful. We look forward to coming back to visit the Scottsdale/Phoenix area again

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Patrick M
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Dear Patrick M - Thank you for choosing Hyatt Place Scottsdale for your Spring Break vacation. It was great to know that you enjoyed your visit and our location. We hope to see you again next year - if not before! Sincerely, Janet Woolf-Hof General Manager

Hagerstown, Maryland
Reviewed 1 week ago via mobile

Great location in olde town. Easy walking distance to all the shops and restaurants. Good breakfast selection. Rooms spacious and clean. Parking included for free, a real perk in old town. Friendly, helpful staff.

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Helpful?
Thank DeavBBQ
HPGeneralManager, Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Thank you for your great response. I am pleased to see that you enjoyed your stay with us. We hope to welcome you back on your next visit to Scottsdale. Niyazi Can Assistant General Manager

Pompano Beach, Florida
Reviewed 2 weeks ago

We were there during spring training visiting a couple family members and that probably was not the best time for us to be there. Our room was on the third floor facing a night club and Saturday night thru early Sunday morning all you could hear was the pounding music which therefore made it impossible to sleep. The hotel is...

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Helpful?
Thank Desi818
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Good afternoon Desi818 - Thank you for your recent stay at Hyatt Place Scottsdale. I am sorry to hear that you were disrupted by the noise from the nearby clubs and lounges. We work very closely with the City of Scottsdale and the owners to mitigate the noise. Our location in the heart of vibrant Old Town certainly is convenient...

Davis, California
Reviewed 3 weeks ago

Breakfast our second morning was ruined when a large sports team descended upon breakfast. The hotel has very little seating and made no accommodation for the team. The food was not kept replenished, nor was the self bus station kept clean. The other hotel guests were ignored by staff standing around chatting. I have stayed at other Hyatt places which...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Joe Z
HPGeneralManager, Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Dear Joe, Thank you for your response. I do apologize for any inconvenience that you experienced on your second morning during breakfast. I appreciate the comments which will be shared with my staff. I hope to welcome you back on your future visits to Scottsdale to give us another chance to serve you. Best regards Niyazi Can Assistant General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hyatt Place Scottsdale Old Town is located approximately 3 blocks from Old Towne Scottsdale and 15 miles from Sky Harbor International Airport ... more   less 

Additional Information about Hyatt Place Scottsdale/Old Town

Address: 7300 E 3rd Ave, Scottsdale, AZ 85251-3995
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: €95 - €327 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Scottsdale/Old Town 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Scottsdale Hotel Scottsdale
Scottsdale Hyatt Place
Hyatt Scottsdale
Hyatt Place Scottsdale/Old Town Arizona
Hotel Style:
#5 Green Hotel in Scottsdale
#8 Business Hotel in Scottsdale
#13 Romantic Hotel in Scottsdale
#18 Family Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Scottsdale/Old Town staff and other travellers.
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Questions? Get answers from Hyatt Place Scottsdale/Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“really stay elsewhere”
UtahSavytraveler, 1 Mar 2017 | Read review
“Ice machines are on odd numbered floors.”
pamelamX2398RD, 29 Jan 2017 | Read review
“If you don't get a first floor room, be prepared to carry your luggage up one or two flights of stairs.”
373burtm, 25 Jan 2017 | Read review
“Rooms have an "open bathroom format" (sink is out in the open part of the room). The toilet and shower are separated by the bathroom door.”
silvercat707, 29 Dec 2016 | Read review
“We had a room with a King size bed and it had a shower no tub. I was told that the rooms with Queens had the tubs.”
MPG-TX, 27 Dec 2016 | Read review
5 of 5