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The Phoenician, Scottsdale

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The Phoenician, Scottsdale
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2,073 Reviews from our TripAdvisor Community

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Showing 2,035: English reviews
Scottsdale, Arizona
Reviewed 15 July 2014

This hotel is absolutely wonderful!! First of all I can tell you most of the time the difference between a 4 star hotel and 5 star hotel in my opinion is often the level of service you receive and The Phoenician reminds you that you're in a 5 star hotel from the second you walk through the door. We went...

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Thank Kellibaresall
Manchester
Reviewed 13 July 2014

I've recently had a 3 night stay at The Phoenician following a 5 night stay a couple of months ago. There is little I can say about this property that hasn't already been said other than how amazingly we were treated while on holiday there. As you drive up to the hotel you have to stop at a security post,...

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1Thank kwman
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to share your valuable feedback. We are thrilled to hear that birthday stay at The Phoenician was an exceptional one! However, we do regret that no one contacted you after being stuck in the elevator. We can only imagine how scary that was for you, and we are deeply disappointed that such an experience...

Monmouth Junction, New Jersey
Reviewed 11 July 2014

We ended a two week vacation at The Phoenician. The Hotel- WOW - gorgous! From the moment you enter you are greeted by luxury. We had booked a grand deluxe room. We were offered an upgrade to the casita (but we loved the feel of the Hotel). We did look at the Casita but it seemed older and not as...

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1Thank SuzanneNJTwinsMom
PhoenicianManager, Manager at The Phoenician, Scottsdale, responded to this review

Wow, thank you very much for the generous review. It’s wonderful to hear that you and your family enjoyed your vacation at The Phoenician! Our Ambassadors take great pride in creating memorable occasions for our guests, so we will be sure to share your comments with our entire team. We appreciate the ideas and suggestions and will definitely look into...

Chicago, Illinois
Reviewed 11 July 2014

We quickly changed our destination from Naples Fla (Impending Tropical storm / hurricane) to Scottsdale to ensure great weather (sun & Heat). With less than 1 week to plan we found the Phoenician and surprisingly they had availability for the busy 4th of July weekend and following days. We were offered a " summer Special" which gave us spectacular savings...

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1Thank mush73
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you so much for taking the time to share your review. Although we’re sorry to hear that you had to cancel your original travel plans, we are happy that you decided to stay with us instead! We truly appreciate your detailed review – as guest feedback is essential to improving The Phoenician experience. We are disappointed, however, to learn...

Lower Burrell, Pennsylvania
Reviewed 11 July 2014

We stayed at the Phoenician in Scottsdale, Arizona. It is a beautiful hotel and the staff were very helpful. The food was excellent and they catered to my grandchildren. It is located near everywhere we wanted to go. I walk with a cane and they have golf carts to take you where you have to go. The whole family loved...

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Thank Burrelldi
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your feedback. We are happy to hear that you and your grandchildren enjoyed your experience at The Phoenician! We hope to welcome you back in the near future.

Duarte, California
Reviewed 11 July 2014

We were visiting relatives in Phoenix and they suggested driving over to The Phoenician on July 5 to see the fireworks. What a beautiful hotel! We were greeted warmly at the gate and told where to park. A short walk through the well-manicured grounds and we found a wonderful old-fashioned Independence Day party in the works. There was a live...

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Thank AuntLaLa2014
PhoenicianManager, Director of Activities at The Phoenician, Scottsdale, responded to this review

Thank you so much for taking the time to write such a generous review. We are thrilled that we were able to make your 4th of July vacation a memorable one and we would love to have you back with us as a guest. You can find a full listing of all of our upcoming events and activities on our...

Houston, Texas
Reviewed 10 July 2014 via mobile

Absolutely loved staying at this resort! We had a large family vacation and the resort went out of their way to accommodate our needs. Whether it was golfing tee times, restaurant reservations, hot balloon air rides, the hotel went above and beyond to make sure our arrangements went without a hitch! Really enjoyed our visit to Scottsdale. The service at...

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Thank Tennismum916
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to post your review. We are delighted to hear that your family vacation was such as success! Please come back and see us again soon!

Reviewed 10 July 2014

My family enjoyed our stay at the Phoenician for the 4th of July weekend. First of all, I must state how surprised I was that this resort was very family friendly. For the holiday weekend, they had many activities for the kids ranging from t-shirt painting to their own indoor carnival. I was truly impressed! The resort grounds are kept...

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1Thank ReeceReese
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your valuable feedback. It’s wonderful to hear that you and your family had a great 4th of July weekend at The Phoenician! We are thrilled that you enjoyed the restaurants, accommodations, pools, and wide variety of family-friendly activities. We hope you can join us again next year!

Boca Raton, Florida
Reviewed 9 July 2014

I stayed here because my job was holding a training here. The staffs service made my stay as the most unforgettable expirence. Michelle from the concierge planed a free day that I had in the area so I was able to see everything that Phoenix had to offer. Also my first night there I ordered room service and the attendant...

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1Thank Ustrotter89
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to review your recent stay. We are delighted to hear that you enjoyed your experience at The Phoenician! Whether for business or leisure, we hope to see you again soon!

Chicago, Illinois
Reviewed 7 July 2014

First of all, I would like to applaud the type of service and professionalism that I recently encountered at this lovely establishment. I have stayed at a fair number of resorts and hotels throughout my career and vacations, and felt the need to write this review due to my personal experience. 1) The service. As I mentioned, I have stayed...

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2Thank uachaudh
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Wow, thank you for sharing your wonderful review! As a AAA Five Diamond resort, we strive to deliver personalized, memorable experiences for our guests. With that being said, we would sincerely like to thank you for taking the time to acknowledge the efforts of our Ambassadors – especially the service you received from Nate. We take great pride in your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Il Terrazzo - The Phoenician
Il Terrazzo - The Phoenician
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 

Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: €203 - €795 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 647
Reservation Options:
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
The Phoenician, Scottsdale Arizona
Hotel Style:
#5 Business Hotel in Scottsdale
#8 Luxury Hotel in Scottsdale
#9 Top resorts Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenician, Scottsdale staff and other travellers.
27 questions
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Springfield, Missouri
Boston, Massachusetts
10 months ago
Mount Desert, Maine
7 months ago
Columbus, Ohio
over a year ago

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Questions? Get answers from The Phoenician, Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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