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The Phoenician, Scottsdale

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The Phoenician, Scottsdale
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2,075 Reviews from our TripAdvisor Community

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There are newer reviews for The Phoenician, Scottsdale
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Showing 2,037: English reviews
Reviewed 19 January 2017 via mobile

My casita with fire pit was newly refurbished, a great size and had a beautiful view over the lawn, pool, hotel and Camelback mountain. Restaurants, golf, gym all very good and the staff were kind and helpful. I had a great time here.

1Thank Pete D
Warsaw, Poland
Reviewed 19 January 2017

It is a gigantic hotel complex, with a number of swimming pools, restaurants and own golf course. I liked it very much – spacious room, comfortable bed, superb amenities, attentive staff, fantastic views. The only cons are limited number of reception desk staff (bearing in mind the size of the hotel and number of guests it is no surprise I...

1Thank TheButterflyEffect75
Ann Arbor, Michigan
Reviewed 18 January 2017

Whoa! Let me start by saying that I have stayed in some really nice, fancy pants hotels. So when I say this place blew me away, I am comparing it to some of the top resorts in the world. This place was awesome, let me break it down: Resort Activities: You name it they've got it. A "Funician" club for...

Reviewed 17 January 2017 via mobile

This resort so touched my soul! I was there for business and was checked into a newly decorated room 6168..... the lights twinkling and the view was breathtaking! The staff kind and the room was large with a balcony. The grounds are impeccable and the pools are huge ! The gym was nice and my husband went daily to the...

1Thank deleonnp2
A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 17 January 2017 via mobile

We highly recommend the Phoenician. The resort is breathtaking and huge. There was so much to enjoy on grounds. We enjoyed walking around the trails and bike riding. The staff at the hotel went out of their way to make us feel pampered- top class service. We highly recommend to anyone that appreciates luxurious accommodations and service.

Thank A TripAdvisor Member
Reviewed 17 January 2017

Stayed in a casita with an outstanding view of Camelback Mountain. The room featured a very nice bathroom and was very roomy. The grounds were beautiful and enjoyable to walk around. The service was very good and attentive. The Spa was also an enjoyable experience and the staff was very attentive. Unfortunately did not have the time to play golf...

Thank Whofan70
Saint Louis, Missouri
Reviewed 16 January 2017

We decided to go to the Barrett-Jackson auction in January 2016, but only gave ourselves 3-4 weeks to research the right resort because of a last minute decision. Some were way too expensive and others were too far away. I struggled to find a resort to visit in Scottsdale because it appeared that there were so many really good places....

Scottsdale, Arizona
Reviewed 13 January 2017

Everything was good except housekeeping service. first I checked in my room found a lot hairs in the bathroom, patio was very dirty, next day i came back to my room found the door was open and the housekeeper inside washing drinking glasses in the bathroom which was disgusting for me. The Phoenician used to be better before and i...

Thank albertdora
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

We appreciate your feedback, and sincerely regret your recent housekeeping experience. Cleanliness and attention to detail are hallmarks of our AAA Five Diamond service culture. Please know that your comments are being shared -- and addressed -- by management. Should you like to discuss further, please email us at: thephoenician@luxurycollection.com and in the subject line, please add: ATTENTION - Director...

San Diego, California
Reviewed 9 January 2017 via mobile

Always nice to visit, last time we visited was over 10 years ago. It has not Changed one bit, good service good amenities all around. Christmas / Holiday Deco was beautiful. They say they will be remodeling the whole reception area in 2017. Looks good as it is. I hope they don't mess it up.

Thank itsgeorges
San Francisco, California
Reviewed 9 January 2017 via mobile

The service is reluctant and fake. They pretend they care but they don't. The food at the lobby / bar area with views is pretty terrible and overpriced. We ordered the octopus which was not fresh. The duck tacos were not that good. The tuna crudo had a weird taste. The salad was the best thing they had. I asked...

2Thank honorico
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to share your comments. We are disappointed to learn of your dissatisfaction. Phoenician associates take great pride in the AAA Five Diamond service they provide, and strive through ongoing training and education to further enhance the guest experience. In regards to its aesthetics, the resort will be undergoing extensive renovations this summer to complement...

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  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Il Terrazzo - The Phoenician
Il Terrazzo - The Phoenician
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 

Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: €201 - €801 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 647
Reservation Options:
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
The Phoenician, Scottsdale Arizona
Hotel Style:
#5 Business Hotel in Scottsdale
#8 Luxury Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#9 Top resorts Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenician, Scottsdale staff and other travellers.
27 questions
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Springfield, Missouri
Boston, Massachusetts
10 months ago
Mount Desert, Maine
7 months ago
Columbus, Ohio
over a year ago

See all questions (27)

Questions? Get answers from The Phoenician, Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are a variety as it is a large property. Select pool or golf area or none!”
 of 5 bubbles kaymcclain3, 28 Feb 2017 | Read review
“Canyon Suites are divine”
 of 5 bubbles 911JD911, 22 Feb 2017 | Read review
“If you can, get a room that looks out directly at the mountain, not across the driveway towards the mountain.”
 of 5 bubbles Robinkh, 20 Feb 2017 | Read review
“avoid facing Camelback Mountain - no sun”
 of 5 bubbles 613elaynes, 16 Feb 2017 | Read review
“Just talk to a person who'll be checking you in ;)”
  • Another Bridge
  • Phoenician Bridge
  • Waterfall. View from Alcove.
 of 5 bubbles elenamP6030TF, 9 Feb 2017 | Read review
5 of 5