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Embassy Suites by Hilton Scottsdale Resort

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242 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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Reviewed yesterday NEWvia mobile

Nice pools but not enough seating. Beds are comfortable. The smell of cigarette smoke in our room was awful. Breakfast is good but they can't keep up. Water pressure is awful hardly any hot water. Refrigerator not cold. It's definitely over priced in my opinion.

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Helpful?
Thank Becky H
London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017 via mobile

After arriving from a long haul flight from London, this hotel was a very easy drive from Sky Harbour and was a delight to arrive to. Friendly check in staff who provided free bottles of water anD all the information we needed. We had asked for a very quiet room and were initially sceptical at finding ourselves on the ground...

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Helpful?
2Thank maxcat162016
About Hotel's Favourite Review
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

Thank you for taking the time to leave such a nice review! We pride ourselves on our cleanliness and are so pleased you mentioned this. We are working on the elevator noise but are glad you enjoyed your quiet suite location. We do hope to see you again!

Fort Collins, United States
Reviewed yesterday NEW

Great locations, comfortable rooms, great staff. Hope to stay again soon! We had an enjoyable time and the food was excellent. We had a great time at the pool as well as the fitness center. It was a great experience and we hope to return.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank garyo942
Tucson, Arizona
Reviewed 6 days ago NEW

We live in Tucson, AZ [about 1.5 hours away] and have family up in Surprise/Mesa/Gilbert. This hotel was the PERFECT midway point for us. We stayed in the deluxe suite, and I was pleasantly surprised. I've stayed at other Embassy Suites, but this was the best one by far. We also ordered Room Service and WHOA! The food was SOOO...

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Helpful?
Thank Cristina B
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

Hi Cristina! Thank you for the feedback! I'm so glad you loved your room service meal. I'll be sure to pass on your comments to the team and let them know how much you enjoyed your dining experience! Thank you for staying with us. We look forward to seeing you for another staycation!

Albuquerque, New Mexico
Reviewed 6 days ago NEWvia mobile

This my first experience at Embassy Suites and it was great. Our suite was bright, spacious and very clean. The complimentary breakfast was fresh and delicious. I will definitely stay here again. My only small complaint is it was noisy.

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Helpful?
Thank Liz F
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

Hi Liz! So glad you enjoyed your first stay with us. We appreciate your comments on our newly-renovated rooms and complimentary breakfast. I apologize that you found it to be noisy. If you find this is the case again during a future stay, please let us know so we can do all we can to make sure you have the...

california
Reviewed 6 days ago NEWvia mobile

Let me start by saying that I have spent many nights in a hotel this past year. I booked this hotel solely on the fact that it allowed me to book premium accessible room as my mother in law walks with a walker and needs the extra room in the bathroom and the bars in the tubs. We arrived to...

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Helpful?
Thank calfair
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

I am sorry to hear that your stay was not on par with the quality you’ve come to expect from Embassy Suites. I will be sure to discuss your concerns and pass on your feedback and comments about the premium accessible room to our team. I truly appreciate your feedback and will also be sharing your additional comments with our...

South San Francisco
Reviewed 1 week ago

GREAT PLACE WITH GREAT FRIENDS/ We travel to see the Giants every other year - this location has everything you need .Breakfast was great and nightly cocktail reception can't be beat. I will def be back in 2019 - GOD WILLING

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Mike M
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

Hi Mike, thanks for your feedback! We're always happy to see Giants fans at our hotel. We look forward to seeing you here for the 2019 season!

Evergreen, United States
Reviewed 1 week ago

A great value and perfect for the family! We enjoyed the complimentary breakfast and happy hour. The staff is very welcoming and helpful. This is our third stay here and we look forward to coming back again in the near future.

Review collected in partnership with Embassy Suites Hotels
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1Thank andrewwW5625VI
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

Sounds great, Andrew! Thanks for staying with again, we love hosting you and your family. We look forward to your next stay with us. Cheers!

Arvada Colorado, United States
Reviewed 1 week ago

A very perfect experience. We enjoyed all the great breakfasts with made to order omelets. The room was very clean and quiet. The happy hour with free drinks every night gave us a chance meet other baseball fans.

Review collected in partnership with Embassy Suites Hotels
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1Thank 55geraldm
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

Thanks for staying with us during your spring training trip! We love having so many baseball fans with us. We look forward to seeing you again soon. Enjoy the rest of your week!

Wausau, Wisconsin
Reviewed 1 week ago

The hotel and rooms were very nice and the servicefrom the staff was excellent. The staff was very friendly and helpful. The complimentary breakfast was also excellent as well as the shuttle service which we used to go to dinner.

Review collected in partnership with Embassy Suites Hotels
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1Thank charlesmp2017
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

I'm so happy you enjoyed your stay with us. The shuttle is a great way to get around town, we look forward to having you stay with us again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites by Hilton Scottsdale Resort opened following a $25 million renovation. This beautiful all-suite property is located in the heart of Scottsdale, situated among 15 acres of beautiful landscaping and within walking distance to great shopping and restaurants. Entertainment, golf and cultural activities are also in close proximity. In each of our 312 suites you will find a spacious living room and bedroom, two TVs, wet bar with mini fridge, microwave, coffee/tea maker and sink, iron/ironing board, hair dryer, in-room safe, voice messaging and in-room movies. Our signature complimentary amenities include a cooked-to-order breakfast and evening reception daily, individual airport transportation 6am to 9pm, in-room wired and wireless Internet and USA Today newspaper. You can play tennis, swim in one of our two oversized pools, enjoy a whirlpool or workout in our fitness center. Relax for lunch or dinner in our 4th Floor restaurant or watch your favorite sport on 10 state-of-the-art HD satellite TVs in our Sports Bar. We have 50,000 sq. ft. of flexible meeting space (25,000 indoor/25,000 outdoor). Our 11,200 sq. ft. Ballroom and Conference Center provides advanced technological audio-visual features, which include AV catwalk, hang points, voice and modem phone connections, T1 Internet connections and wired and wireless Internet connectivity. Also on site are two additional ballrooms and three Executive boardrooms. ... more   less 

Additional Information about Embassy Suites by Hilton Scottsdale Resort

Address: 5001 N Scottsdale Rd, Scottsdale, AZ 85250
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: €68 - €426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Scottsdale Resort 3.5*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Cheap Tickets and Hotels.com so you can book your Embassy Suites by Hilton Scottsdale Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chaparral Suites Scottsdale Hotel Scottsdale
Chaparral Hotel Scottsdale
Chaparral Resort Scottsdale
Embassy Suites By Hilton Scottsdale Resort Arizona
Hotel Style:
#7 Top resorts Hotel in Scottsdale
#30 Romantic Hotel in Scottsdale
#40 Family Hotel in Scottsdale
#45 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Scottsdale Resort staff and other travellers.
33 questions
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Questions? Get answers from Embassy Suites by Hilton Scottsdale Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
 of 5 bubbles gregcR1781VW, 10 Mar 2017 | Read review
“ask for the rear by the pool, away from the road.”
 of 5 bubbles jimvet1826, 3 Mar 2017 | Read review
“All rooms have great view to the pool and recreation area.”
 of 5 bubbles MariaBtravel, 14 Feb 2017 | Read review
“Double check your reservations and reconfirm”
 of 5 bubbles PamG709, 14 Feb 2017 | Read review
“Although our room (169) was fine, as it was next to the ice machine.”
 of 5 bubbles SuzieQ044, 6 Feb 2017 | Read review
5 of 5