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Oh My..I can not say enough about my stay. Albeit a 24 hour stay from the moment I arrived I was impressed with the service and welcome of the Bell staff to the talent members who checked me in. Big Shout out to Ronald ,...More
Was having a difficult time online booking for Halloween weekend. Called the hotel directly and Krystle was able to help me. She is a great example of why I enjoy staying here. Customer service is the best. Krystle went above and beyond to help me...More
1 Thank karloklahoma
Response from Lauren S, Public Relations Manager at W ScottsdaleResponded 10 October 2017
Thank you for your feedback. We’re happy to hear that Krystle was able to assist with your booking. Please let us know if we can be of assistance before you arrive for Halloween weekend! We’re looking forward to welcoming you back to W Scottsdale.
This is a really nice property
The atmosphere at the pool bar is really hip and there is comfortable seating all around. It’s a mixed crowd and has great music. They serve food and drinks poolside.
The service is really friendly and the location is...More
A nice lively bar with great cocktails. Very popular place with the local crowd and visitors so long as you choose the right time to visit. Definitely recommend you visit. Pre dinner or late night are the best times.
I will follow this up with a formal complaint to the W Hotel. We were not told of any conditions other than the event took place on the outdoor pool deck. They did not tell you that there were absolutely no chairs on the...More
Thank Louise C
Response from Lauren S, Public Relations Manager at W ScottsdaleResponded 2 weeks ago
Thank you for sharing your feedback. We are very sorry to hear that you did not enjoy the New Year’s Eve festivities at the hotel. Can you please reach out to our GM of bar operations, Nick Accardo, directly at firstname.lastname@example.org to discuss this further?...More