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Holiday Inn Express Hotel and Suites Scottsdale - Old Town

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Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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814 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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Showing 768: English reviews
BOISE
Reviewed 9 December 2014 via mobile

Clean rooms, but felt a tad older. Lobby snacks throughout the day make conducting business in the large lobby convenient. Shuttle to nearby locations is a nice feature. Breakfast was the usual Holiday Express fair. Not easy to get too, but a great value.

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Helpful?
Thank Ann B
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Ann B, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our modern accommodations and friendly service. On behalf of our entire team, I thank you for your kind remarks. Please...

Scottsdale, Arizona
Reviewed 2 December 2014

Recently, my wife and I enjoyed another stay at this HIE. It's not a brand new property but feels like it -- the renovations of the lobby, the guest rooms, and the public spaces are beautiful to see. The staff was smart, helpful,and wanted us to be comfortable at their establishment. For the money, this HIE has spacious mini-suite rooms;...

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Helpful?
3Thank ButchEkstrom
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear ButchEkstrom, Welcome back! Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to see you in February. Best, Trisha Ryno General Manager

San Francisco, California
Reviewed 23 November 2014

I've stayed here many times. The hotel is located two blocks from Scottsdale Stadium and a few more blocks from Old Town Scottsdale, which makes it perfect for Giants spring training or Arizona Fall baseball. The rooms are true suites, but if you have two beds, the French doors between the bedroom and sitting rooms can't be closed because a...

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3Thank Philip M
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Phillip M, Welcome back! Thank you for taking the time to share your kind review. I’m glad you found our location convenient, accommodations pleasant and staff friendly. We look forward to being your hotel of choice when in the Scottsdale area. Best, Trisha Ryno General Manager

Pawleys Island, South Carolina
Reviewed 23 November 2014

This is a very nice place to stay we stayed for two days and was very happy with it .Great location to get to everything that we need.The staff was very good the place was very clean the manager was on top of everything .A good solid place we took the courtesy shuttle around town and then to the airport...

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2Thank William G
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear William G, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly associates. I look forward to sharing your kind remarks with our entire team. Please plan to visit us again the next time you travel to the area. Best, Trisha Ryno General Manager

Madison, Wisconsin
Reviewed 19 November 2014

This HIE is a little older than most, but is very clean, well maintained, with comfortable beds, good breakfast, ample parking and in a nice section of Scottsdale. The staff was very helpful on some directions and dinner recommendations. Just a solid place to stay when in Scottsdale without breaking the bank. Will for sure stay here the next time...

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Thank Dennis M
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Dennis M, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Trisha...

Glasgow, United Kingdom
Reviewed 16 November 2014 via mobile

We used the Holiday Inn brand during our recent visit to the USA. We were not disappointed. Amazing comfy beds, clean and functional rooms. A good buffet breakfast with extremely yummy coffee. Efficient and friendly staff. I will use these hotels again. 12/10

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Thank William K
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear William K, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our friendly service, modern accommodations and ample breakfast. Thank you for your time in reviewing our hotel. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Trisha Ryno General Manager

Johnston, Iowa
Reviewed 16 November 2014 via mobile

We stayed here while on an extended weekend. It was close to old town Scottsdale so we could walk or take the courtesy shuttle. We took the courtesy shuttle the first evening due to the fact we didn't know the area yet. Unfortunately the driver was not extremely talkative when asked questions. The rooms are nice, a little dated. There's...

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Helpful?
Thank SwedishPrincess14
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear SwedishPrincess14, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our amenities and convenient location made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you soon....

Provincetown, Massachusetts
Reviewed 16 November 2014

My wife and I just spent a week at this hotel, and found the room very comfortable, clean and roomy. The staff were extremely helpful, friendly and cheerful. The free shuttle was a great service that we took advantage of on several occasions. The hotel was close to the Desert Botanical Garden which we really enjoyed and would recommend to...

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Helpful?
Thank Nate1954
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Nate1954, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our friendly service and great location. I look forward to sharing your kind remarks with our entire team. Thank you for your time in reviewing your experience, and we hope to host you again...

Chicago, Illinois
Reviewed 13 November 2014

Stayed here last year & came back as this is a top notch Holiday Inn Express & Suites in the Phoenix area..The staff is very friendly & always available if needed. Pool & jacuzzi with nice environment around the pool! Centrally located in downtown Scottsdale & very close to the shopping district for walking! Free breakfast in the morning &...

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1Thank Shannon C
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Shannon C, Welcome back! Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Trisha Ryno General Manager

NY
Reviewed 7 November 2014

I couldn't have asked for a better place to stay during my week long conference. Hotel is local to many great restaurants and local shopping. The staff were superb and the pool was relaxing. Nothing bad to say!!!

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Thank LovePranaYoga
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear LovePranaYoga, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Trisha Ryno General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Address: 3131 N Scottsdale Rd, Scottsdale, AZ 85251-7217
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Price Range: €110 - €320 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale
Holiday Inn Express Hotel And Suites Scottsdale - Old Town Arizona
Hotel Style:
#5 Family Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor (top) is the quietest. Balcony rooms overlook the pool, so you will hear pool noise.”
 of 5 bubbles Donna1419, 24 Mar 2017 | Read review
“Ask for a poolside balcony room, they have a small deck.”
 of 5 bubbles tbonesizzle5, 8 Mar 2017 | Read review
“Poolside is great”
 of 5 bubbles jand711, 10 Feb 2017 | Read review
“There are poolside rooms available that little balconies to sit outside.”
 of 5 bubbles bsabol1407, 4 Feb 2017 | Read review
“Get the pool side units, nice pool view and off the street.”
 of 5 bubbles ClaytonC364, 2 Feb 2017 | Read review
5 of 5