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Sheraton Desert Oasis

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858 Reviews from our TripAdvisor Community

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Showing 848: English reviews
Sherwood Park, Canada
Reviewed 18 November 2016

This is our second stay at the Sheraton Desert Oasis, and once again, we were very impressed by the staff and the resort. We visited based on the positive reviews, and we are sure glad we did! Our stay was in a very lovely, clean and quiet premium villa. We appreciated having a kitchen and laundry machines available. With a...

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Helpful?
Thank mrsamueller
San Antonio, Texas, United States
Reviewed 15 November 2016

To begin, I rated this very good for one reason only, the size of our one bedroom deluxe unit was smaller than I expected. The staff, the pools, the information available, ease of getting around were all excellent. Size is not everything but we did feel cramped. There was no bedroom chest so we had to live out of our...

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Thank Donald H
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Hello there Donald, Thank you very much for your review. It sounds like you had a nice time with us overall, and we appreciate your compliments. I'm sorry though that you were a bit disappointed in the size of your villa; I hope it didn't keep you from thoroughly enjoying your stay. We hope to see you again sometime! Warm...

Orlando, Florida
Reviewed 15 November 2016

OK, the pictures look great, but that's in part due to wide angel lenses. The pool area is actually not that big, and the arrangement of chairs (without cushions) makes it difficult to get sunshine. Too many high palms and trees creating lots of shade. The quiet pool is completely in the shade. Fitness room is OK, needs more bikes...

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Helpful?
Thank skip15000
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Greetings skip1500, Thank you for your feedback! It helps us determine what we do well and where we can improve. It was good to hear that our Front Office and Concierge team made a positive impact, even though you were disappointed with certain other aspects of your stay, which we will make sure to address as we are able. Best...

Alexandria, Virginia
Reviewed 12 November 2016 via mobile

As a Vistana (Orlando) owner, we exchanged for a week at Desert Oasis. We stayed here once before about 12 years ago. It is located just north of the TPC golf club in Scottsdale. Perhaps about 1/10 the size of Vistana but I enjoyed the quieter calmer ambiance. Staff here is very friendly and the poolside food service seems pretty...

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Thank Shibboleth53
Vemront
Reviewed 6 November 2016

Booked this as a timeshare exchange and it exceeded my expectations. I had a ground floor Deluxe 1-bedroom unit and I absolutely loved it. Very large unit with 2 fireplaces, Bose stereo and the most comfortable bed you will ever sleep on. The AC/heat was virtually silent which is important to me since I am a light sleeper. The unit...

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1Thank VemrontLuvtotravel
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Greetings VemrontLuvtotravel! Thank you so much for all your compliments about our property and staff! We all take pride in what we do and it is truly nice to know that it makes a difference to our guests! We hope to see you again! Best, Michelle Sheraton Desert Oasis

Toronto, Canada
Reviewed 5 November 2016

Management and employees at this resort just get it. This resort is operated so smoothly, we never have concerns about things not going right. Just drop your bags and enjoy! But if there is something that needs attention just let them know and consider it done. If only all hotels and resorts could achieve their level of service excellence.

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Thank Jay G
Hertfordshire, United Kingdom
Reviewed 5 November 2016 via mobile

As timeshare owners at the Sheraton Desert Oasis, we visit regularly, usually around Autumn when the weather in Arizona is cooler! Each visit maintains the high standards that we have some to expect from the resort and the visit this year was no exception. The resort is situated just off the 101 freeway in Scottsdale, it is not near any...

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1Thank Matt B
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Hello there Matt, Thank you so much for taking the time to leave such a detailed review. We appreciate it and I'm sure, so do other travelers! It's awesome to know that you regularly travel all the way from the UK to visit us, and we're glad that we get to play a part in making your vacation successful. Until...

Chula Vista, California
Reviewed 2 November 2016

The room was very clean and was spacious enough for our needs. The bed was very comfortable and big. Grounds were well manicured and the pool was excellent. All the staff that we had contact with were friendly and helpful.

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Helpful?
Thank jerry s
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Greetings Jerry, A pleasant surprise is the best kind!! I'm so glad we exceeded your expectations, and we hope you'll come visit us again sometime in the future! Best! Michelle Sheraton Desert Oasis

Preston, United Kingdom
Reviewed 29 October 2016 via mobile

Spent a week staying here and really enjoyed pretty well everything apart from there being only one large pool which was overcrowded. Everything else was outstanding hence almost perfect is right. Staff everywhere were attentive and proficient and always friendly add sun and a great setting and it's great.

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Thank Bob H
Knox, Indiana
Reviewed 28 October 2016

Our family of 4 (children 4 and 6 years old) enjoyed a great week in a 1 bedroom premium villa. We found it to be well appointed and met all of our needs handily. We love having the kitchen and laundry in our room. We were also impressed with the great lighting and plentiful outlets available throughout the villa. The...

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1Thank devanwallen
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Greetings devanwallen, Thanks so much for your lovely review! It's wonderful to hear that your whole family, adults and kiddos alike, enjoyed a great week here at Desert Oasis. Thank you also for all your compliments about our staff and property; they made our day brighter! Until next time! Kind regards, Michelle Sheraton Desert Oasis

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Enjoy spacious one and two-bedroom villas providing up to 1,290 square feet with enough room to accommodate as many as eight guests. Each villa includes a fully equipped kitchen or well-equipped kitchenette, washer and dryer, separate dining and living room areas, and complimentary Wi-Fi. ... more   less 

Additional Information about Sheraton Desert Oasis

Address: 17700 N Hayden Rd, Scottsdale, AZ 85255-5822
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: €205 - €479 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Desert Oasis 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Sheraton Desert Oasis Hotel Scottsdale
Sheraton Hotel Scottsdale
Sheraton Resort Scottsdale
Sheraton Scottsdale
Scottsdale Sheraton
Desert Oasis Scottsdale
Sheraton Desert Oasis Scottsdale, Arizona
Hotel Style:
#3 Top resorts Hotel in Scottsdale
#10 Romantic Hotel in Scottsdale
#11 Green Hotel in Scottsdale
#17 Family Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Desert Oasis staff and other travellers.
19 questions
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Questions? Get answers from Sheraton Desert Oasis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool view, upper floor”
 of 5 bubbles 93emmanuels, 7 Dec 2016 | Read review
“Interior Villa”
 of 5 bubbles Flxible, 27 Nov 2016 | Read review
“Renting through Vistana as an owner.”
 of 5 bubbles jh0ge, 26 Nov 2016 | Read review
“I asked for a ground-floor unit and they accommodated us.”
 of 5 bubbles donaldh336, 15 Nov 2016 | Read review
“I loved the ground floor, so nice to just walk out the door!”
 of 5 bubbles VemrontLuvtotravel, 6 Nov 2016 | Read review
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