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The Canyon Suites at The Phoenician

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The Canyon Suites at The Phoenician
The Canyon Suites at The Phoenician
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385 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Tucson, Arizona
Reviewed 15 June 2015

We returned to The Phoenician after a long absence and were absolutely delighted with our recent stay at the Canyon Suites. A stunning room with an incredible view of the city, impeccable customer service - thank you Jordan - you are the best, immaculate grounds and wonderful food; it was the perfect resort to celebrate being with our family. Ask...

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Helpful?
Thank Tricia B
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for spending your recent vacation with us at the Canyon Suites! I am so glad to hear that Jordan was able to assist in creating special memories for you and your family. We agree, he is a true asset to our team of Ambassadors and he will most certainly be celebrated for your mention. If you find yourselves...

Jacksonville, Texas
Reviewed 15 June 2015

This is a great place to stay - the staff is incredibly friendly and helpful at every turn, and the facilities, grounds and rooms were perfect. Excellent if you want to be away from the busier and larger Phoenician Hotel but have the best of the place.

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Helpful?
Thank Robert C
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

You are absolutely correct Robert, the Canyon Suites boasts privacy and relaxation in boutique fashion while still providing access to the offerings of the expansive Phoenician resort. Truly the best of both worlds! Thank you for sharing and we look forward to providing you with another memorable experience again in the future.

Reviewed 13 June 2015 via mobile

Bottom line....The Canyon Suites is the best resort/hotel that I have ever stayed at. That's saying something as we are frequent travelers and have stayed at some of the so called "best resorts/hotels in the country". Mandarin Oriental, Four Seasons...etc. From start to finish this resort is truly one of a kind. The people here are amazing, just wait until...

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2Thank foxbrij
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Bravo to you, foxbrij for taking the time to share such a remarkable review! Your opening line says it all. Reading positive feedback from a traveler with your expertise means a great deal to myself and to our team. Your comparison to our luxury counterparts is a true honor and I am so thrilled that we were able to provide...

Princeton, New Jersey
Reviewed 13 June 2015

To say my expectations were exceeded would be a dramatic understatement. I am a global 9 year Platinum member of Starwood and have stayed at hotels around the globe (US, Japan, Europe, Korea, India, Australia) and never before have I experienced at a SPG hotel the level of personal attention and care as at the Canyon Suites Phoenician. And the...

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3Thank Starman S
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for sharing such a special occasion with us recently and allowing our Ambassadors to curate a memorable experience for you! Your review speaks to what we strive for everyday at the Canyon Suites and I could not be more pleased by your endearing words. Our team truly enjoys connecting with and assisting our guests and I know they...

Robinson, Pennsylvania
Reviewed 12 June 2015

We were upgraded to a 1200 square foot suite because it was my birthday & we are starwood member. The room itself was awesome with separate living room. We had 2 balconies but the noisy started around 5:30am & continued all day until the evening. We were on the 2nd floor so we could see lots of birds & hummingbirds....

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Helpful?
Thank susan c
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for providing such a well-balanced review of your recent visit. Our hotel is known to be one of, if not the most secluded and tranquil resorts in the Scottsdale area. I regret to hear that your trip was interrupted by unanticipated facility enhancements on our front drive. We always look to guest feedback to better the experience for...

Reviewed 7 June 2015 via mobile

This is probably my husband's and my fourth stay at the Canyon Suites and, without exception, it has been an absolute delight each and every time. Service is unparalleled: friendly, efficient, knowledgeable. Rooms are very nice: bedding is great, bathroom roomy and well-appointed, ample closets. Two of our visits involved post-surgery stays and the hotel staff went out of their...

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Helpful?
Thank Mrsruffini
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Greetings Mrs. Ruffini, it is lovely to hear from you on our online review forum! It is always a pleasure to see you both during your visits to Arizona. I hear it is in the 70's out there in Michigan and I could not be more envious...the summer temperatures are sneaking up on us here! We are proud to be...

London, United Kingdom
Reviewed 7 June 2015

We visited for a week at the end of May and loved every minute. The hotel is not new so the styling is classic rather than ultra modern but it has been maintained to the highest of standards and is immaculate. Our suite was spotless (not a scuff or a blemish in sight). The other reviewers have already commented on...

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Helpful?
Thank Sarah V
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for sharing such a thoughtful review with the online travel community! Our Ambassadors take great pride in making memorable connections with our guests and I am glad to hear it shows. Jordan and Justin will be so thrilled to hear from you and as always, celebrated for the special mention! Though our property is comprised mostly of suites...

Toronto, Canada
Reviewed 4 June 2015

The views are incredible, the resort is gorgeous views and the staff is top-notch. The rooms are large, comfortable and very well-appointed. This is a location worth visiting again and again. We were upgraded to a suite (due to status) which was really great, but our friends had a "standard" room and it was still very impressive.

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Thank Ari129
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for your kind remarks regarding our property, accommodations, and five star team who always goes the extra mile to ensure your comfort and satisfaction. We certainly appreciate your loyalty to the Starwood preferred guest program and look forward to rewarding you once again in the future!

Edmonton, Canada
Reviewed 3 June 2015 via mobile

We stayed at the Canyon Suites at the Phoenician from May 25-30th. As this was the beginning of the off season, just after Memorial Day weekend and as temperatures start to rise (almost 40*C in the afternoon!) we felt like we had the resort to ourselves which was very nice as we were travelling with our 16 month old twins...

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Thank JasleenSD
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

First and foremost, thank you for selecting the Canyon Suites for your recent family vacation! I am happy to hear that you and your children enjoyed the resort's many offerings, including the splash pad, hotel restaurants, personalized service, and the children's dining program. I regret to hear that there seemed to be a disconnect at the dining outlets regarding the...

Sacramento, California
Reviewed 2 June 2015 via mobile

An amazing 5 days my wife and I spent at the Canyon Suites. The service was over the top and the grounds were beautiful. I would definitely come back!!!! Pool The suites have there own pool which was really quite and exactly what we were looking for. We went to the main pool but left as we were used to...

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Helpful?
Thank Gfunklaw
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

I must compliment your photography skills, that panoramic shot of your Canyon Suite is unparalleled! So many of our potential visitors request floor plans and layout photos - I am going to direct them to your review! Thank you for your kind praise and for spending your vacation to Scottsdale with us. We look forward to spoiling you again in...

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The Phoenician, Scottsdale
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Canyon Suites at The Phoenician is Arizona's premier luxury resort destination. Guests enjoy in-room coffee and tea service, daily hour of joy hosted by a resort sommelier, a private infinity pool, chauffeured resort transportation, priority dining reservations throughout the resort. ... more   less 

Additional Information about The Canyon Suites at The Phoenician

Address: 6000 E Camelback Rd, Scottsdale, AZ 85251-1949
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: €500 - €1,638 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Canyon Suites at The Phoenician 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
The Canyon Suites At The Phoenician Hotel Scottsdale
The Canyon Suites At The Phoenician Scottsdale, Arizona
Hotel Style:
#1 Spa Hotel in Scottsdale
#1 Romantic Hotel in Scottsdale
#1 Family Hotel in Scottsdale
#1 Luxury Hotel in Scottsdale
#6 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Canyon Suites at The Phoenician staff and other travellers.
12 questions
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Yarmouth, Canada
chrisCheshire, UK

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Questions? Get answers from The Canyon Suites at The Phoenician staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are recently renovated and spacious.”
 of 5 bubbles intrepidtravelerfla, 5 Jan 2017 | Read review
“All seem good--enjoyed being on the golf course side”
 of 5 bubbles sanfran58, 30 Dec 2016 | Read review
“i think they are all great”
 of 5 bubbles Sigrid66, 13 Oct 2016 | Read review
“I think all would be lovely. Higher numbers mean walking along the long rather boring corridor.”
 of 5 bubbles Fleetcat, 25 Sep 2016 | Read review
“I don't think you can get a bad view at this hotel. Every view is great and unique in its own way....”
 of 5 bubbles G7627XGkathyf, 23 Jul 2016 | Read review
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