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Homewood Suites by Hilton Phoenix / Scottsdale

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Homewood Suites by Hilton Phoenix \/ Scottsdale
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590 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Syracuse, United States
Reviewed 3 days ago NEW

The Homewood staff was very friendly and attentive. Kitchen staff was extremely accommodating. Front desk people were also very helpful. The room was clean. The bathroom faucet and shower were awkward but functional. It was a good experience all around.

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Helpful?
Thank kevincB9839DW
Phoenix, Arizona
Reviewed 3 days ago NEW

What a disappointment. Terrible beds. The worst I've seen at any hotel, especially a Hilton property. Indeed, so bad, that we cut our stay short after two nights. Property in sad need of repair, and an extreme deep clean! Sticky residue in kitchenette and on furniture. Disgusting. Bathroom wasn't properly cleaned prior to our arrival and "something" came up the...

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Helpful?
Thank Mary E
San Francisco, CA
Reviewed 1 week ago

I stayed here for just one night and it's the little things that make a difference for a short stay. I arrived after midnight, but the night auditor took her time to welcome me and acknowledge me as a HHonors member. I got the room that I wanted from the Check-In App from my iPhone and everything worked in the...

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Helpful?
Thank Vegaztony
Jennifer C, General Manager at Homewood Suites by Hilton Phoenix / Scottsdale, responded to this review

Thank you for choosing the Homewood Suites in Scottsdale, AZ . Hurry back home to us, we miss you already.

North Andover, Massachusetts
Reviewed 1 week ago

I stayed for 5 days at this hotel after surgery in Scottsdale. As soon as I walked into the room I was disappointed with how old it looked. It was smaller than I expected too. The kitchen counter drawers and microwave buttons were dirty and sticky. The electric stovetop coils got disconnected from the plug-in port so I had to...

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Helpful?
Thank christinacA5188XA
Jennifer C, General Manager at Homewood Suites by Hilton Phoenix / Scottsdale, responded to this review

Thank you for choosing the Homewood Suites in Scottsdale, AZ. We are sorry that you stay wasn't memorable we are still working on improvement.

Mesa, Arizona
Reviewed 1 week ago

Had one of my best experiences ever at a hotel. The breakfast was amazing and my girlfriend whom is especially picky about food, loved it! Great service, great staff, friendliness. I couldn't ask for anything more.

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Helpful?
Thank raclark9
Jennifer C, General Manager at Homewood Suites by Hilton Phoenix / Scottsdale, responded to this review

Thank you so much for the wonderful comments on our property and staff. We miss you already, hurry back home to us.

Scottsdale, AZ, United States
Reviewed 2 weeks ago

If you're traveling on official government business, then don't choose this hotel. The manager will not honor the government rate. You can stay at much nicer hotels in the area for much less money and stay within the government per diem allowance.

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Helpful?
Thank harolde995
Jennifer C, General Manager at Homewood Suites by Hilton Phoenix / Scottsdale, responded to this review

Thank you for choosing the Homewood Suites in Scottsdale, Az. Mr. Harold Eggensperger when you book your reservation online, a government rate was not available. So if it is not available online it wouldn't be available on the property level either. We do have limited government per diem rate available through out the each month. Thank you again for staying...

Scottsdale, Arizona
Reviewed 2 weeks ago

Someone tried to break into our room and panicked when the room was not vacant... Manager would not speak with us and sent police escort to have us removed for not checking out by 1:00pm . Police arrived at 1:15pm

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Helpful?
4Thank andreacG6317SY
Jennifer C, General Manager at Homewood Suites by Hilton Phoenix / Scottsdale, responded to this review

Thank you for choosing the Homewood Suites in Scottsdale, Az. Sorry that your stay wasn't pleasant, please contact me directly to address this issue. Thank you.

Reviewed 2 weeks ago

I came for the very first time in this country and I can throughly say I am impressed by the courteous nature of everyone around here, after a long journey when I landed @ hotel, the staff was very helpful --@Kaitie, sry if I spelled it wrong, she help me in bringing the luggage all the way till our room,...

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Helpful?
Thank anand a
Jennifer C, General Manager at Homewood Suites by Hilton Phoenix / Scottsdale, responded to this review

Thank you so much for the wonderful comments on our property and staff members. We miss you already hurry home.

Show Low, Arizona
Reviewed 3 weeks ago

The location is excellent. The property was average, could use updating; carpet was worn in areas, outdated lighting. Free breakfast was average. The complimentary dinner (Monday through Thursday) was good. Having to eat gluten free meant that I had very few choices at breakfast and dinner but husband enjoyed both meals; not especially healthy fare but adequate; dinner always had...

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Helpful?
Thank mackphx
Jennifer C, General Manager at Homewood Suites by Hilton Phoenix / Scottsdale, responded to this review

Thank you so much for choosing the Homewood Suites in Scottsdale, AZ. Hurry back home we miss you already!

Long Island
Reviewed 3 weeks ago

This hotel is wonderful!! It is located in just the right place, just a couple hours drive in every direction to see the most awesome things. The service is excellent, the rooms beautifully appointed to meet every need. Granite counters, refrigerator, dishwasher and a little cook top stove and of course a large microwave... Dishes, glasses, pots and pans, silverware...

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Helpful?
Thank LITravelBug
Jennifer C, General Manager at Homewood Suites by Hilton Phoenix / Scottsdale, responded to this review

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Homewood Suites by Hilton® Phoenix/Scottsdale hotel is located in beautiful Scottsdale, Arizona just three miles from the Scottsdale Airport, making it the perfect accommodations option for anyone traveling to the Phoenix area for business or pleasure. Our hotel has convenient access to world-class golf, shopping, recreation, biking and hiking trails and all that makes Scottsdale a vacation destination in high-demand. ... more   less 

Additional Information about Homewood Suites by Hilton Phoenix / Scottsdale

Address: 9880 N Scottsdale Rd, Scottsdale, AZ 85253-4516
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: €110 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Phoenix / Scottsdale 3*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Priceline, Travelocity, Orbitz and Odigeo so you can book your Homewood Suites by Hilton Phoenix / Scottsdale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites Phoenix/Scottsdale Hotel Scottsdale
Homewood Suites Scottsdale
Homewood Scottsdale
Hilton Scottsdale
Scottsdale Homewood Suites
Scottsdale Hilton
Homewood Suites By Hilton Phoenix / Scottsdale Arizona
Hotel Style:
#30 Business Hotel in Scottsdale
#35 Family Hotel in Scottsdale
#36 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Phoenix / Scottsdale staff and other travellers.
4 questions
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Thatcher, Arizona
Evanston, Illinois

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Questions? Get answers from Homewood Suites by Hilton Phoenix / Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away! Save your back from the terrible beds!”
 of 5 bubbles K3192NGmarye, 7 Dec 2016 | Read review
“Luck of the draw here I think.”
 of 5 bubbles nodakn1, 12 Nov 2016 | Read review
“Very clean hotel. Friendly and helpful staff”
 of 5 bubbles davesG6193ZE, 8 Nov 2016 | Read review
“Very large property. We had a very long walk to the common/lobby. Not a problem and enjoyed the walk each day.”
 of 5 bubbles craigcR2890ZR, 5 Nov 2016 | Read review
“Rooms in the far back are quieter and once you check in, you have a key to the back door and elevator.”
 of 5 bubbles 857gabrieleh, 19 Oct 2016 | Read review
5 of 5
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