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Residence Inn Phoenix North/Happy Valley

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Traveller (27)
Room & Suite (25)
Dining (2)
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Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Reviews (171)
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117
36
8
4
3
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All reviewswhat makes this hotel so specialdining shoppingcourtyard hotelmorning breakfast was greatfront deskclean and spacious roomshome away from homeexceptional staffthe hotel staffquiet areawalking distanceoatmealgreat poolhappy hourenjoyable staya great staysofa bed
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11 - 15 of 168 reviews
Reviewed 23 December 2017

Great location, great staff but rooms have a lot to be desired. I’ve slept on better mattresses in Motel 6. Horrible hard with body indentations. Loud heating a/c. Room had half roll toilet tissue. Better bring your own as it is so cheap and thin....More

Thank Alr36
Response from Charles E, General Manager at Residence Inn Phoenix North/Happy ValleyResponded 24 December 2017

Thank you for taking the time to review our hotel. We apologize for the issues with the mattress and loud A/C. We are addressing the issues immediately. Your comments are greatly appreciated.

Reviewed 12 November 2017

Flew into PHX on our way to Flagstaff. Decided to stay north of Phoenix on arrival. Based on ratings on the Marriott website, I chose this Residence Inn. We were able to get off and back on to I-17. Many dining options nearby. Quiet location....More

Thank GWR757
Response from cindy r, Front Office Manager at Residence Inn Phoenix North/Happy ValleyResponded 15 November 2017

Dear GWR757 Thank you for sharing your feedback on Tripadvisor, we are delighted to hear that you enjoyed your stay. Your comments will be shared with the team to help motivate them to continue to provide premiere customer service. We do hope to see you...More

Reviewed 10 November 2017

We booked this hotel after a late flight in and it was great! The evening dessert reception was great for the kids, The pool was nice and the kids were the only on in it, although it got shaded quickly between the 2 buildings. There...More

Thank karenl0323
Response from cindy r, Front Office Manager at Residence Inn Phoenix North/Happy ValleyResponded 11 November 2017

Dear Karenl0323 Thank you for sharing your feedback on Tripadvisor, we are delighted to hear that you enjoyed your stay. Your comments will be shared with the team to help motivate them to continue to provide premiere customer service. We do hope to see you...More

Reviewed 28 October 2017

This wonderful hotel is our go-to place every time that we visit Phoenix! We always feel like we are coming back to our "home away from home" when we walk in the door. The staff at this hotel are far and away the best staff...More

Thank Nancy_and_Keith
Response from cindy r, Front Office Manager at Residence Inn Phoenix North/Happy ValleyResponded 30 October 2017

Dear Nancy_and_Keith Thank you for sharing your very kind words on Tripadvisor, as you know we do pride ourselves on providing superior customer service. Your comments will be shared with the entire to team to continue to motivate them. We look forward to seeing you...More

Reviewed 17 October 2017

Staff are polite and caring. There is a evening meal where you can meet other guests. Easy to get to, just off the I-17 interstate. There is a lot of shopping near-by with a lot of good restaurants close by.More

Thank 499112Carlk
Response from cindy r, Front Office Manager at Residence Inn Phoenix North/Happy ValleyResponded 19 October 2017

Dear 499112Carlk Thank you for sharing your feedback on TripAdvisor, we are delighted to hear that you enjoyed your stay. Your comments will be shared with the entire team in hopes to continue to motive them to provide superior customer service. We hope the next...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$109 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Phoenix
#26 Family Hotel in Phoenix
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Phoenix
#26 Family Hotel in Phoenix
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (25)
Dining (2)
Pool & Beach (1)
Questions & Answers
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JenV04
16 April 2018|
AnswerShow all 2 answers
Response from 499112Carlk | Reviewed this property |
I believe all the rooms are pet friendly
1
Vote
Alr36
23 December 2017|
Answer
Response from Alr36 | Reviewed this property |
While you’re out buying real toilet tissue pick up something to hand wash an cups, glasses etc. you’ll be using.
0
Votes
petro62
18 February 2015|
Answer
Response from James K | Reviewed this property |
My room actually had a washer and dryer in it. Don't know about dry cleaning availability in the area.
0
Votes
Room Tips
"We had a 3rd floor corner room with the living room facing South and and the bedroom facing West. The..."
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"Check beds first."
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"Better view of mountains from a higher room"
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"I guess rooms not under the pool would be quieter. We were in the back of the building and had no noise."
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