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Extended Stay America - Phoenix - Chandler

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Extended Stay America - Phoenix - Chandler
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28 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Phoenix, Arizona
Reviewed 16 September 2016

I had to find a place fast, they had a very cozy room with a kitchenette which was an additional nice add on. Walking distance to food, shopping and anything else you could imagine. Convenient to I-10 access. Staff very helpful and friendly. I had to add 1 day to my stay and it was quick and easy. Clean rooms...

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Helpful?
Thank TravelJohn092
Reviewed 13 September 2016 via mobile

Great place to stay. Very good customer service. Rooms are very clean and comfortable. The staff here at Extended stay America in Phoenix/Chandler are all very friendly and good people. The location is great. You have many good restaurants to pick from that are close by.

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Thank Jason W
Reviewed 24 August 2016 via mobile

I stayed at this hotel because I have enjoyed ESA other locations. This one was ok. More expensive due to location. I was harassed by a guest while quietly trying to be alone under pergola outside. The pets are to much. Every time I walked through front lobby, the night person was always entertaining any guests with pets and they...

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Helpful?
Thank Nik D
Manager_11525, Manager at Extended Stay America - Phoenix - Chandler, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide our guests with all the comforts of home, so we are disappointed that other guests were bothering you and there was pet hair on the floor due to the congregation of pets in the lobby. Your comments were reviewed by our...

Gilbert, Arizona
Reviewed 21 August 2016

I was at this location and experienced problems throughout my stay but the customer service by Peter at the front desk was exceptional. Peter went above and beyond for the guests exceeding in customer service to make sure everyone was satisfied. He was always happy and greeted guests in a profressional manner. No matter what came his way he stayed...

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Helpful?
Thank Daniel2662
Manager_11525, Manager at Extended Stay America - Phoenix - Chandler, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am thrilled to read how you received excellent customer service. Peter will be informed on the excellent customer service he showing to guests. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Phoenix, Arizona
Reviewed 3 July 2016

We have been staying here at the extended stay america for a while and have had some issues and have gone threw i think around 4 or 5 mangers but it seems as though things are getting better. The new manager Alyssa Coleman is very nice and seems very caring to the guests which was not the case before with...

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Thank thatgirl83
Manager_11525, Manager at Extended Stay America - Phoenix - Chandler, responded to this review

Thank you for taking the time to write a review of our hotel. I am so pleased to read your kind remarks regarding our staff and your stay with us overall. Thank you for choosing Extended Stay America. If there's anything we can do to make your stay more enjoyable, please let us know.

Reviewed 24 June 2016 via mobile

Very attentive towards guests and the rooms are nice clean and well kept overall a comfortable place to stay! Both Alyssa and Gianni are quite helpful and accommodate guests, which is appreciated!! Its rite off the freeway in chandler close to everything grocery store restaurants Movies you name it its close

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1Thank Conner D
Manager_11525, Manager at Extended Stay America - Phoenix - Chandler, responded to this review

Thank you for posting a review of our hotel. I am glad that you found your room to be clean and comfortable during your visit with us. As well, it's great to hear that you found our staff to be so helpful during your stay. I will be sure to share your kind remarks with our team. Thank you for...

Corona de Tucson, AZ
Reviewed 6 May 2016

First off, I thought I was making a reservation at the other Extended Stay & actually showed up there to check in. When I showed them my confirmation on my phone - they kindly pointed out that it was the OTHER Extended Stay that is only one exit away and ALSO located just off 50th Street. Just my luck. I...

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Thank AZMichele
Reviewed 16 March 2016

1.- Everything is low quality, they charge extra money if you are looking for every day cleaning your room, "free" WiFi is too low speed (0.40 Mb) if you needs more speed, guess? Yes! extra money charge! so this new concept for lodging is worst than motels for highway transportists.

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Thank Flavio R
Manager_11525, General Manager at Extended Stay America - Phoenix - Chandler, responded to this review

Thank you for sharing your experience with us. Please accept our apologies that our amenities were not to your expectations. To uphold our company’s high standards, I will work with our front desk staff to ensure we are clearly communicating our amenities during guest arrivals. I am grateful for the feedback you provided so we are able to continually improve...

Montreal, Canada
Reviewed 9 February 2016

Great hotel! Beds were so comfy, room was really big and looked very recent, staff was super nice and friendly. Only negative I can think of is breakfast was very basic and could be improved. For instance, there was just instant creamer available for coffee - not even "real" cream and milk or half and half. The selection of food...

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Thank Cynthia T
Manager_11525, General Manager at Extended Stay America - Phoenix - Chandler, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that our grab-and-go breakfast was not to your satisfaction. Still, I’m pleased to read that we were able to meet your expectations and provide you with a positive stay overall. I truly appreciate your comments about our spacious rooms and friendly customer service! Thank you...

Virginia
Reviewed 8 January 2016

We were staying for a couple of weeks so we thought we'd save a few dollars. We definitely did that but since we travel a great deal and usually stay in better hotels, we definitely noticed a difference. I did like having dishes to put in the microwave. The staff had their hands full trying to keep up with repairs....

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Thank charity554
Manager_11525, General Manager at Extended Stay America - Phoenix - Chandler, responded to this review

Thank you so much for sharing your experience with us. We appreciate you letting us know about the inconveniences you experienced. In response to your feedback, I will make sure our customer service is consistent and that we are properly stocking our grab-and-go breakfast. We are sorry for these issues, but are glad to read that you had a positive...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Phoenix - Chandler

Address: 14245 S 50th St, Phoenix, AZ 85044-6425
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: €65 - €131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Phoenix - Chandler 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Odigeo, Travelocity and Extended Stay so you can book your Extended Stay America - Phoenix - Chandler reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stayamerica Phoenix-Chandler Hotel Phoenix
Extended Stay America - Phoenix - Chandler Arizona
Phoenix Extended Stay
Extended Stay Phoenix
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Questions & Answers

Questions? Get answers from Extended Stay America - Phoenix - Chandler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look for better options available into the zone”
 of 5 bubbles flavior52, 15 Mar 2016 | Read review
“It's on 14245 South 50th Street, look for the Extended Stay sign”
 of 5 bubbles Drake85044, 26 Sep 2015 | Read review
“handicap room is excelent”
 of 5 bubbles 232arthurk, 11 Jan 2015 | Read review
“Stay somewhere else”
 of 5 bubbles paulcH3387CJ, 12 Oct 2014 | Read review
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