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NONCOMPLIANCE WITH FAIRFIELD INN POLICY: Unfortunately, our last one-day visit on September 17th to Fairfield Inn's property (located at 17017 North Black Canyon Parkway in Phoenix) was marred because (1) our "Guaranteed" roll-in shower room was provided to another guest, (2) we were not notified...More
Thank Larry D
Response from david_pakk, AGM at Fairfield Inn & Suites Phoenix NorthResponded 22 September 2016
It was unfortunate we did not have the room type you requested. That room type was already booked for several nights. However we did refund your nights stay per Marriott Policy. I am glad to hear that everything else was ok with your stay. Again...More
Spent 5 days at hotel for less than $70 per night. Very nice and friendly staff. Rooms are average size. My room had a slight musty smell that was really noticeable after returning to room at the end of the day. This is not a...More
1 Thank Keith C
Response from david_pakk, AGM at Fairfield Inn & Suites Phoenix NorthResponded 9 August 2016
Thank you for your feedback on your stay with us. I will share you comments with the staff. Thank you again for choosing us for your stay in Phoenix.
Clean rooms, great breakfast, and wonderful staff. The hotel is an older building, but in good repair. The rooms were clean. The pool and hot tub area was clean and well maintained. Good location to a local grocery store.
I stay here frequently since it is very close to family members' homes. I've always been treated with courtesy upon checking in, there has always been quite a lot of parking available and the rooms have been neat and clean. The breakfast is a nice...More
Response from david_pakk, AGM at Fairfield Inn & Suites Phoenix NorthResponded 19 June 2016
Thank you for your nice comment about your stay with us. I will share it with the staff.
Hope to see you on your next trip to Phoenix.
Went to check in for a one night stay, lady at the front desk took my debit card and starting inputting my information in. Just to tell me about 10 minutes later that I couldn't stay at this hotel, since I'm under 21 years of...More
Response from david_pakk, Front Office Manager at Fairfield Inn & Suites Phoenix NorthResponded 16 June 2016
We apologise that you were unable to check into the hotel although you did on a previous stay with another staff member. We unfortunately at this property require a guest to be 21yrs of age to rent a room with us. The front desk clerk...More
US$52 - US$122 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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