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It was great. Spacious and very nice rooms. Great customer service. Love that there was a couch to sit on. Loved the little kitchen they have but wish they could update on their refrigerators though. But other then that can't wait to go back again...More
Thank Lorraine S
Response from CLPHX3504, General Manager at Crossland Phoenix - Metro - Black Canyon HighwayResponded 25 October 2017
Thank you for taking the time to post a review about your recent stay, we always appreciate the feedback. We hope to see you soon!
Don't stay here unless you're desperate. Dirty rooms, staff won't clean. Rude manager. Had to fight to get just a 1 night credit. I'd rather sleep in my car. Sheets were from someone else's stay. Floors haven't been cleaned in months.
I've kept a room here at the Crossland Economy Studios for nearly five years now. I've traveled all over North America on business, and for the money, this is the best hotel that I have ever visited. If you expect the quality of the Hilton,...More
Filthy walls and doors. Filthy carpet. Hair dryer missing. Iron missing. Floor of tub is black. No shampoo or soaps. Discovered roaches, and I've been keeping the kitchen clean. I think there are people living here. Otherwise, it's quiet.
Perfect extended stay for family while searching for a new home Julie is great in the front office she really concern about her Tennant's staying here. Loved my executive suite and my girls enjoyed it a lot
2 Thank Dina G
Response from Alyssa B, Public Relations Manager at Crossland Phoenix - Metro - Black Canyon HighwayResponded 9 August 2016
Hi Dina, thanks for your comments about your stay with us. We're glad you're enjoying your time at our property. Thank you for choosing Crossland Studios as your home away from home!
Response from Matthew S | Property representative |
Thank you for your question. We would be happy to have you again for Spring Training 2017! We are currently well under way renovating the hotel and hope to have everything completed around mid to late January.
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"I'd recommend a second-floor room in either the north building or the south building."