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Crossland Phoenix - Metro - Black Canyon Highway

108 reviews
#134 of 174 Hotels in Phoenix
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Traveller (47)
Room & Suite (19)
Dining (2)
Overview
  • Excellent23%
  • Very good8%
  • Average10%
  • Poor14%
  • Terrible45%
Travellers talk about
“sparkling clean”(2 reviews)
“tv channels”(2 reviews)
“dishwasher”(14 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (108)Write a Review
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1 - 5 of 105 reviews
Reviewed 24 October 2017 via mobile

It was great. Spacious and very nice rooms. Great customer service. Love that there was a couch to sit on. Loved the little kitchen they have but wish they could update on their refrigerators though. But other then that can't wait to go back again...More

Thank Lorraine S
Response from CLPHX3504, General Manager at Crossland Phoenix - Metro - Black Canyon HighwayResponded 25 October 2017

Thank you for taking the time to post a review about your recent stay, we always appreciate the feedback. We hope to see you soon!

Reviewed 22 October 2017 via mobile

Don't stay here unless you're desperate. Dirty rooms, staff won't clean. Rude manager. Had to fight to get just a 1 night credit. I'd rather sleep in my car. Sheets were from someone else's stay. Floors haven't been cleaned in months.

Thank JOSHUA N
Reviewed 18 May 2017

I've kept a room here at the Crossland Economy Studios for nearly five years now. I've traveled all over North America on business, and for the money, this is the best hotel that I have ever visited. If you expect the quality of the Hilton,...More

Thank RambleOn88
Reviewed 26 December 2016 via mobile

Filthy walls and doors. Filthy carpet. Hair dryer missing. Iron missing. Floor of tub is black. No shampoo or soaps. Discovered roaches, and I've been keeping the kitchen clean. I think there are people living here. Otherwise, it's quiet.

Thank Karen A
Reviewed 5 August 2016 via mobile

Perfect extended stay for family while searching for a new home Julie is great in the front office she really concern about her Tennant's staying here. Loved my executive suite and my girls enjoyed it a lot

2  Thank Dina G
Response from Alyssa B, Public Relations Manager at Crossland Phoenix - Metro - Black Canyon HighwayResponded 9 August 2016

Hi Dina, thanks for your comments about your stay with us. We're glad you're enjoying your time at our property. Thank you for choosing Crossland Studios as your home away from home!

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$51 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$51 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (47)
Room & Suite (19)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (27)
Bathroom (7)
Questions & Answers
Ask a question
TonySchuler
9 March 2017|
Answer
Response from CLPHX3504 | Property representative |
Hello Tony, we are currently under renovation. We are about half way done. We would love to have you as our guest. Thank you, Shelley M. Donaldson
0
Votes
Abcam7008
4 December 2016|
Answer
Response from Matthew S | Property representative |
Thank you for your question. We would be happy to have you again for Spring Training 2017! We are currently well under way renovating the hotel and hope to have everything completed around mid to late January.
0
Votes
Room Tips
"I'd recommend a second-floor room in either the north building or the south building."
Read review
"You could do much better somewhere other than this hotel, in bad need of a makeover"
Read review
"Truly, go to quality inn in Tempe for comperable price and a much nicer stay!"
Read review
"Stay else where"
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