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Hampton Inn Phoenix-Biltmore

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Traveller (55)
Room & Suite (27)
Dining (6)
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Overview
  • Excellent64%
  • Very good25%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Phoenix-Biltmore
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Phoenix-Biltmore
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (690)
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Traveller rating
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415
174
54
19
14
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All reviewswhole foodswithin walking distancecomplimentary breakfastfire pitthe breakfast areaawesome hotelfree shuttleconvenient locationrestaurants and shoppingshuttle servicenice poolroom was largebusiness travelerwould stay here againgreat place to staybusiness tripfront desk staff
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91 - 95 of 676 reviews
Reviewed 8 May 2017

I stayed here during business travel. The staff was professional, efficient and kind. The rooms were modern, spacious, clean and the bed extremely comfortable. I recommend Hampton Inn Biltmore for both business and family travel needs.

Review collected in partnership with Hampton
Thank andreaes2017
Response from ConcordHospitality, General Manager at Hampton Inn Phoenix-BiltmoreResponded 10 May 2017

Dear andreaes2017, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our friendly service and modern accommodations. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Michael Comer General Manager

Reviewed 5 May 2017

A bit over my budget for a place to stay overnight just so I could go to the airport early the next day. However, the service was top notch. I can't find anything to complain about when it comes to the staff-- the check-in was...More

Thank jmrolls
Response from ConcordHospitality, General Manager at Hampton Inn Phoenix-BiltmoreResponded 8 May 2017

Dear jmrolls, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and...More

Reviewed 5 May 2017

My review of the hotel was great from the front desk to the ladies that handle the cleaning services. Very friendly and made sure you had what you needed. I even enjoyed the dine in service from one of the restaurants and it was also...More

Review collected in partnership with Hampton
Thank 97cynthiat
Response from ConcordHospitality, General Manager at Hampton Inn Phoenix-BiltmoreResponded 8 May 2017

Dear 97cynthiat, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our amenities and service. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Michael...More

Reviewed 4 May 2017

Average to above average Hotel. The price was ok for the quality of room. The shuttle drivers were awesome! Complimentary breakfast was ok at best. They need to offer a manager's meet and greet or happy hour for people on extended stays and those looking...More

Review collected in partnership with Hampton
Thank 390corym
Response from ConcordHospitality, General Manager at Hampton Inn Phoenix-BiltmoreResponded 5 May 2017

Dear 390corym, Your feedback is welcomed and appreciated. Reflections like yours, which highlight strengths and opportunities, allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your...More

Reviewed 3 May 2017

Elevators are very slow. Unable to register early after being told I should be able to. Small bathrooms. Pool area was unkept. Trash cans full of trash. Breakfast was constantly out of eggs bacon and no sausage.More

Review collected in partnership with Hampton
1  Thank mariosB1989SJ
Response from ConcordHospitality, General Manager at Hampton Inn Phoenix-BiltmoreResponded 5 May 2017

Dear mariosB1989SJ, I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service so our lapses...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Breakfast included
Business Centre with Internet Access
Shuttle Bus Service
Laundry Service
Airport Transportation
Multilingual Staff
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Heated pool
Details
Price range
US$81 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Phoenix
#9 Business Hotel in Phoenix
#11 Romantic Hotel in Phoenix
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$81 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Phoenix
#9 Business Hotel in Phoenix
#11 Romantic Hotel in Phoenix
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (55)
Room & Suite (27)
Dining (6)
Pool & Beach (6)
Questions & Answers
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Linda M
25 January 2018|
AnswerShow all 2 answers
Response from AirmetSierra | Reviewed this property |
Breakfast daily is from 6AM-10AM
0
Votes
timho2003
30 January 2017|
AnswerShow all 2 answers
Response from Korndog I | Reviewed this property |
Uber is cheap and easy. There is a Ride Share pick up section outside of baggage claim.
0
Votes
nitab02446
28 September 2016|
AnswerShow all 2 answers
Response from DDP72NY | Reviewed this property |
I was in Phoenix for a business trip end of June. They had just allowed Uber to pickup passengers from the airport then. Uber is readily available and best option for going around city. Enjoy!
0
Votes
Room Tips
"Don't accept a room on the East side which looks down on a driveway for the adjacent property."
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"Rooms in the east portion offer a heck of a sunrise. If you don't like the sun first thing, get a room..."
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"Only a $10-15 Uber ride to the hotel from Sky Harbor Airport."
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"There is no view so you're on your own here"
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