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Hampton Inn Phoenix-Biltmore

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#12 of 173 Hotels in Phoenix
Certificate of Excellence
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Hampton Inn Phoenix-Biltmore
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558 Reviews from our TripAdvisor Community

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Showing 547: English reviews
Port Clinton, United States
Reviewed 14 June 2016

If you are looking for a great place to stay with a wonderful staff - you have found it here. Thanks Art, Bonnie, Jasmina, George, Fernando and I am so sorry to the night front desk clerk for not catching your name (I was exhausted) for making our stay a good one! The room was clean and comfortable. The pool...

Review collected in partnership with Hampton
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Helpful?
Thank Pamela K
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Pamela K, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our clean room and friendly service. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area....

Safford, United States
Reviewed 13 June 2016

Very nice mote, clean with a friendly staff, great down town location with fairly secure parking. Rooms were very clean, bathrooms spot less and the staff kind and extremely helpful, Location was not the greatest a little hard to find, but was a quiet place to sleep.

Review collected in partnership with Hampton
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Helpful?
Thank Daniel M
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Daniel M, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our comfortable accommodations and friendly service. On behalf of our entire team, I thank you for your kind remarks. Please...

Belfair, WA
Reviewed 11 June 2016

The first time I stayed it was under construction and upgrading; had just became the Hampton. Yet with everything going on, it was a quiet and pleasant stay with a very accommodating staff. This second time didn't disappoint. And the location is quite nice. One minor drawback. There was no safe in the room and the safes behind the front...

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Helpful?
Thank journey4smiles
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear journey4smiles, Welcome back! Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and accommodations. I have noted your feedback regarding the safes. Our associates work hard to provide a pleasant stay and your feedback, both positive and areas of improvement, assist us in that effort. We look forward to hosting you...

Los Angeles, United States
Reviewed 2 June 2016

I was here overnight on business, for just one night. Next time I'm in town I hope the company puts me in the same place! The room was peaceful and spacious with great work areas. Great indoor and outdoor parking at no charge. Wonderful breakfast w/healthy food options. Lots of places to shop and eat nearby. Staff very helpful.

Review collected in partnership with Hampton
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Helpful?
Thank Linda S
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Linda S, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our modern rooms and abundant amenities. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Michael Comer General Manager

Henderson, Nevada
Reviewed 1 June 2016

2nd time at this Hampton Inn. Convenient location is close to lots of shopping and restaurants. Pricing very reasonable. Very clean. Pool is surprisingly nice and is recommended. All the usual Hampton Inn features (complimentary breakfast, WiFi, parking) did not disappoint.

Review collected in partnership with Hampton
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Helpful?
Thank Mozaix
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Mozaix, Welcome back and thank you for sharing your kind review with us and other travelers. I’m glad you enjoy our great location and Hampton amenities. It’s encouraging to hear that our hard work is affecting the guest experience. We look forward to your next visit. Best, Michael Comer General Manager

Spring Hill, Florida
Reviewed 30 May 2016

Wii definitely stay again great value great location they took me to the airport and to return my rental car everybody was very helpful and polite rooms are huge and nicely furnished they even supplied bottled water thanks c u again

Review collected in partnership with Hampton
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Helpful?
Thank dalej820
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear dalej820, We’re pleased to hear our spacious accommodations, friendly staff, and convenient location made for an enjoyable stay. Thank you for your attention to sharing your review and we look forward to seeing you again soon! Best, Michael Comer General Manager

Eagar, Arizona, United States
Reviewed 26 May 2016

Stayed here when my husband was in The Arizona heart hospital, the staff very nice the rooms clean, beds very comfy, only problem they do not have a laundry on site which was a very inconvenient.And the food a breakfast was'nt all that great but not that awful either.

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Helpful?
Thank sue n
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Sue N, Thank you for taking the time to write a review. I’m pleased to learn that your stay was comfortable overall. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we...

St. Pete Beach, Florida
Reviewed 25 May 2016

My sister and I stay at the Hampton Inn whenever we go to Phoenix to visit our mother with Alzheimer's. It is central and convenient as well as very comfortable. Additionally we love the availability of the two room suite in times where we have grown children tagging along.

Review collected in partnership with Hampton
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Helpful?
Thank sophian610
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear sophian610, We’re happy to hear from you, and glad to know you have enjoyed your stays. I’m pleased you find our accommodations and location pleasant. We appreciate you choosing our hotel while visiting your mother. Thank you for your kind feedback and we look forward to hosting you again. Best, Michael Comer General Manager

Bedford, Texas
Reviewed 24 May 2016 via mobile

Very good price for a Hilton family property. Good comfy beds. Large room. Setup for wheelchair, so shower was a walk in with no lip at the bottom. Meant sink in main room which works well when there are two of you. Each has a separate area for some of their morning preparation of body and dressing. Nice line of...

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Helpful?
1Thank Robert W
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Robert W, As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come...

Mex
Reviewed 23 May 2016 via mobile

We booked for one day, and we enjoyed our stay. The staff was friendly, rooms very clean, good breakfast, coffee and tea all day, nice outdoor pool. I went with my teenagers for a family weekend trip.

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Helpful?
Thank Diebushka
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Diebushka, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Michael Comer General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Count on the Hampton Inn Phoenix-Biltmore hotel to offer a comfy, modern base minutes from the entertainment district at Biltmore Fashion Park. Located in the Biltmore Corridor of Phoenix, the hotel is within minutes of exciting shopping, dining and leisure options. A free shuttle service within a three-mile radius and an airport shuttle are available daily. Enjoy being in a hotel near historic Old Town Scottsdale, downtown Scottsdale and Scottsdale Fashion Square. The Phoenix Convention Center and Phoenix International Sky Harbor Airport are just a short drive away.Relax in a warm, inviting guest room with a range of thoughtful amenities. Appreciate the convenience of having amenities that include a microwave and mini-refrigerator. Stay connected with free high-speed internet access, use the handy lap desk, enjoy your favorite music on your room's alarm clock/iPod player and watch movies on the HDTV.Join us each morning for Hampton's free hot breakfast®. If you're in a hurry, simply grab a free Hampton On the Run® Breakfast Bag, available Monday through Friday, for a quick, healthy meal to go. If you're visiting for business, our friendly Hampton team members will be delighted to help plan your event in Phoenix in one of three meeting rooms suitable for 8-85 guests. Wind down after a busy day with a rejuvenating workout in the 24-hour fitness center or with a dip in the outdoor pool and whirlpool spa. ... more   less 

Additional Information about Hampton Inn Phoenix-Biltmore

Address: 2310 E Highland Ave, Phoenix, AZ 85016-5206 (Formerly Hotel Highland at Biltmore)
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: €168 - €313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Phoenix-Biltmore 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity and Priceline so you can book your Hampton Inn Phoenix-Biltmore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Highland At Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Arizona
Hotel Style:
#8 Family Hotel in Phoenix
#9 Business Hotel in Phoenix
#11 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Phoenix-Biltmore staff and other travellers.
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Questions? Get answers from Hampton Inn Phoenix-Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only a $10-15 Uber ride to the hotel from Sky Harbor Airport.”
 of 5 bubbles korndogi, 27 Dec 2016 | Read review
“There is no view so you're on your own here”
 of 5 bubbles murphy2, 29 Nov 2016 | Read review
“they have the finest bedding in any hotel, love sleeping at the Hampton”
 of 5 bubbles 422samys, 13 Oct 2016 | Read review
“was in room 209 facing the garage if that matters to anyone”
 of 5 bubbles canyonratphoto, 14 Sep 2016 | Read review
“I would not pay for the high speed wi-fi. Seemed it was as fast as the free wi-fi. The back of the hotel was quiet. Really restful.”
 of 5 bubbles 303marciaj, 19 Mar 2016 | Read review
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