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Hampton Inn Phoenix-Biltmore

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#13 of 173 Hotels in Phoenix
Certificate of Excellence
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Hampton Inn Phoenix-Biltmore
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537 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Phoenix-Biltmore
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Showing 526: English reviews
1 review
Reviewed 23 April 2016

Very convenient location. Staff was responsive and helpful. They noticed I was worried about getting to the airport and solved the problem for me. Room was very comfortable and clean. Pool area looked great, but unfortunately I never got to relax there.

Review collected in partnership with Hampton

Helpful?
Thank F137LIwilliamm
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear F137Llwilliamm, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Michael Comer General Manager More 

Essex, United States
1 review
Reviewed 21 April 2016

Nice location for business/shopping, and not too far from attractions. Easy walk to Whole Foods made it a big plus. Small, but nice pool area to help you cool off. Breakfast is typical of a Hampton Inn- plenty of buffet options, but limited if you need something special. Rooms are very nice and we found they filtered out any local... More 

Review collected in partnership with Hampton

Helpful?
Thank Jake S
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Jake S, We’re pleased to hear our clean hotel, ample amenities, and convenient location made for an enjoyable stay. Reflections like yours allow us to monitor our guest experience. We look forward to seeing you again soon! Best, Michael Comer General Manager More 

Smyrna, Georgia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 April 2016

I stay at this hotel on every business trip to Phoenix. It is located within walking distance to the Biltmore Fashion Mall which has great restaurants. The public areas are clean and the staff is friendly. The rooms are getting a little dated, but decent for a limited service hotel. The hotel is a $15 UBER ride from the airport... More 

Helpful?
Thank bethstudley
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear bethstudley, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Michael Comer General Manager More 

Philadelphia, Pennsylvania
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 April 2016 via mobile

I was nervous about staying at a Hampton Inn, as other experiences weren't that great. I'm glad I did, though! It's quiet, very friendly and accommodating staff and room was great. I'm returning in October for business but will extend my stay for a mini vacation and plan on staying here again.

Helpful?
Thank Tootie903
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Tootie903, Thank you for taking the time to share your kind review. I’m glad you found our accommodations pleasant and staff friendly. We look forward to being your hotel of choice when in the area and appreciate the return visit. Best, Michael Comer General Manager More 

Level Contributor
4 reviews
Reviewed 14 April 2016 via mobile

I stayed at this hotel for three nights on a business trip. The hotel's wi-fi was easy to get on from my phone and laptop. The king room was quite sizable, clean and they had plenty of TV channels so I could watch my hometown team's playoff game. I was surprised by the continental breakfast as were my fellow colleagues... More 

Helpful?
Thank 288christyh
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear 288christyh, As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit... More 

1 review
Reviewed 14 April 2016

Guests must walk through the "bathroom" to enter the room or suite! Not a separate room. No privacy whatsoever. Any toiletries, medicines, etc. would be on full display when someone enters the "executive" suite or room. Hotel needs to invest in reconfiguring rooms to meet the industry standard!

Review collected in partnership with Hampton

Helpful?
Thank M2894LQdavidd
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear M2894LQdavidd, I'm very sorry that our room design was not to your liking. We will take your comments under consideration. Thank you for staying with us and for your time in reviewing our hotel. Sincerely, Michael Comer General Manager More 

Albuquerque, New Mexico
Level Contributor
5 reviews
4 hotel reviews
Reviewed 13 April 2016

We count on Hampton Inns for dependable, predictable service and accommodations and this hotel delivers. The rooms are clean, the hotel is quiet and very conveniently located close to the 51 expressway.

Review collected in partnership with Hampton

Helpful?
Thank 3812ABQNM_traveler
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear 3812ABQNM_traveler, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our comfortable accommodations and great location; we appreciate your loyalty to our brand. There is no better compliment than a return visit, so we hope to see you again soon. Best, Michael Comer... More 

Philadelphia, Pennsylvania
1 review
Reviewed 12 April 2016

It was clean, quiet, and very comfortable. I will go back. Breakfast was nice. Exercise facilities were well maintained and plenty of machines. The staff was exemplary. They were very friendly and helpful.

Review collected in partnership with Hampton

Helpful?
Thank Z3192FDsued
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Z3192FDsued, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward... More 

Manahawkin, New Jersey, United States
Level Contributor
11 reviews
3 hotel reviews
Reviewed 7 April 2016

The Hampton Inn chain is consistently good. Staff is attentive and helpful. They always know where to eat and give excellent directions. The bed linens are soft and clean. All Hilton properties are of the highest caliber.

Review collected in partnership with Hampton

Helpful?
Thank Pat M
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Pat M, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank... More 

Mountain View, CA, United States
1 review
Reviewed 5 April 2016

clean, comfortable, friendly - close to great shopping and restaurants - really such a great staff - hope i get to visit again. the pool looked nice - the gym had everything needed for a solid workout - the room was so spacious too

Review collected in partnership with Hampton

Helpful?
Thank Christy I
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Christy l, Thank you for your review and recommendation of our modern hotel and ample amenities. I’m pleased to hear that our comfortable room and great location made for a nice experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Michael Comer General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Laundry Service
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Count on the Hampton Inn Phoenix-Biltmore hotel to offer a comfy, modern base minutes from the entertainment district at Biltmore Fashion Park. Located in the Biltmore Corridor of Phoenix, the hotel is within minutes of exciting shopping, dining and leisure options. A free shuttle service within a three-mile radius and an airport shuttle are available daily. Enjoy being in a hotel near historic Old Town Scottsdale, downtown Scottsdale and Scottsdale Fashion Square. The Phoenix Convention Center and Phoenix International Sky Harbor Airport are just a short drive away.Relax in a warm, inviting guest room with a range of thoughtful amenities. Appreciate the convenience of having amenities that include a microwave and mini-refrigerator. Stay connected with free high-speed internet access, use the handy lap desk, enjoy your favorite music on your room's alarm clock/iPod player and watch movies on the HDTV.Join us each morning for Hampton's free hot breakfast®. If you're in a hurry, simply grab a free Hampton On the Run® Breakfast Bag, available Monday through Friday, for a quick, healthy meal to go. If you're visiting for business, our friendly Hampton team members will be delighted to help plan your event in Phoenix in one of three meeting rooms suitable for 8-85 guests. Wind down after a busy day with a rejuvenating workout in the 24-hour fitness center or with a dip in the outdoor pool and whirlpool spa. ... more   less 

Additional Information about Hampton Inn Phoenix-Biltmore

Address: 2310 E Highland Ave, Phoenix, AZ 85016-5206 (Formerly Hotel Highland at Biltmore)
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: €86 - €265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Phoenix-Biltmore 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Expedia, Priceline, Travelocity and Odigeo so you can book your Hampton Inn Phoenix-Biltmore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Highland At Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Arizona
Hotel Style:
#8 Family Hotel in Phoenix
#9 Business Hotel in Phoenix
#11 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Phoenix-Biltmore staff and other travellers.
8 questions
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Questions? Get answers from Hampton Inn Phoenix-Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no view so you're on your own here”
 of 5 bubbles murphy2, 29 Nov 2016 | Read review
“they have the finest bedding in any hotel, love sleeping at the Hampton”
 of 5 bubbles 422samys, 13 Oct 2016 | Read review
“was in room 209 facing the garage if that matters to anyone”
 of 5 bubbles canyonratphoto, 14 Sep 2016 | Read review
“I would not pay for the high speed wi-fi. Seemed it was as fast as the free wi-fi. The back of the hotel was quiet. Really restful.”
 of 5 bubbles 303marciaj, 19 Mar 2016 | Read review
“Get the suite”
 of 5 bubbles SJHMesa, 1 Mar 2016 | Read review
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