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Phoenix Airport Marriott

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Phoenix Airport Marriott
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352 Reviews from our TripAdvisor Community

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Showing 346: English reviews
Hawaii
Level Contributor
189 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 2 weeks ago

I have never been to an airport hotel that wasn't riddled with tired travelers and cranky staff ... until last Thursday as I checked into the Phoenix Airport Marriott. The front desk staff could not have been more pleasant and friendly ... with a large group that had just checked out and a couple smaller ones that check in that... More 

Helpful?
Thank KiheiSands
Bethlehem, Pennsylvania
Level Contributor
125 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 weeks ago via mobile

We stayed here one night before an early flight. It was convenient since the shuttle runs 24 hours, and we had to be at the airport before 5am. All in all this was a nice hotel. Service was good, room was clean and comfortable, and restaurant was very good.

Helpful?
Thank BrianE1972
California
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 26 October 2016 via mobile

This Marriott is very tired and needs updated to stay consistent to brand. Doesn't have a real bar just a corner in the lobby. Dinner in the Resturant was underwhelming to stay the least. Will not be back for a while.

Helpful?
Thank ed2tahoe
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

First of all thank you very much for choosing to stay with us. We appreciate you taking the time to provide your feedback. I will certainly share your comments with the appropriate departments. We sincerely apologize for not having met your expectations. Our goal is to meet and exceed the expectations of each of our guests and apologize we were... More 

Glenburnie
Level Contributor
136 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 22 October 2016 via mobile

I can't believe how many times I have stayed here an absolutely no upgrades. Rooms smell as I have tried every floor. Love Noelle the bartender and front desk are the best but for the first time I have to keep my suitcase closed as mouldy smell all over. Change rooms but still the same Will not be back.

Helpful?
Thank Mammo64
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

First of all thank you very much for choosing to stay at the Marriott Phoenix Airport and taking the time to provide your feedback. We take this very seriously and will use this as a training tool with the appropriate departments. We sincerely apologize for your experience. This is certainly not how we do business. Our goal is to meet... More 

Tampa, Florida
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 October 2016

We chose this location for a business seminar and a couple of days to explore the area. It provides a shuttle to and from the airport which is only 1.5 miles away. It is right off the 202 and close to many restaurants just blocks away. The lobby was warm and inviting with a very small lobby lounge. The staff... More 

Helpful?
Thank Peggy W
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 October 2016 via mobile

I had a lovely stay at the Phoenix Airport Marriott. Enjoyed a glass of wine at the Wine Bar upon a late arrival, the bartender was awesome, lovely lady. My room was spacious and very clean. I had a wonderful breakfast buffet, all the servers were attentive and delightful. BUT.....BUT..... I payed over $160.00 for my room and they don't... More 

Helpful?
Thank Galpinaway
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

First thank you very much for choosing to stay with us and taking the time to provide your feedback. We were delighted to learn that you enjoyed the service at the lounge, front desk as well as with our restaurant staff. We pride ourselves on taking care of each and every guest. We were also glad to learn you enjoyed... More 

Pittsburgh, Pennsylvania
Level Contributor
274 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 15 October 2016

The hotel is close to the airport and pretty good for a quick stay in Phoenix. The rooms are ok in general. They're clean and have everything that you need, which is the most important criteria to me. The beds are relatively comfortable. However, the walls are thing and you can hear your neighbors for sure. Breakfast was included in... More 

Helpful?
Thank Alexis B
Helena, Montana
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 October 2016 via mobile

We had a little trouble finding the hotel in the dark with google maps sending us down a dead end. Once here, the registration staff was very friendly and efficient. A large group had arrived and the lobby was so loud I could barely hear the staff person, but she remained so calm and professional, it diffused what could have... More 

Helpful?
Thank SDB545
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

Thank you for choosing to stay with us and taking the time to provide your feedback. We are delighted you found our staff engaging and professional. We pride ourselves and meeting and exceeding the expectations of each of our guests. I apologize your requested room was not available we certainly try to accommodate all requests. We look forward to welcoming... More 

Carrboro, North Carolina
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 13 October 2016 via mobile

Stayed for a brief overnight stay. 24 hour airport shuttle is very nice, about 10 minute van ride door to door. Restaurant with good service and nice selection everything was tasty!! Concierge lounge staff very nice but evening food selection minimal.

Helpful?
Thank AHG_777777
2 reviews
Reviewed 29 September 2016

very special treatment,excellent food and safe for the individuals. Cooperative staff, specially at the front desk and at the restaurant. Full free shuttle provision at any time to the airport. Worth to stay here for business.

Helpful?
Thank Vaishali U

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
Food & drink at the hotel
Red Rim Bistro
Red Rim Bistro
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Phoenix Airport Marriott

Address: 1101 N 44th St, Phoenix, AZ 85008-5704
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: €150 - €300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix Airport Marriott 3.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Marriott Phoenix Airport Hotel Phoenix
Phoenix Marriott
Phoenix Airport Marriott Arizona
Hotel Style:
#16 Family Hotel in Phoenix
#68 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Airport Marriott staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Phoenix Airport Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use Marriott and get to the Gold lever so you can enjoy more perks including an upgraded room.”
 of 5 bubbles KiheiSands, 16 Nov 2016 | Read review
“Choose front side or backside very good scenes”
  • Botanical Garden
 of 5 bubbles 571vaishaliu, 28 Sep 2016 | Read review
“Find a newer hotel property”
 of 5 bubbles MatthewS576, 21 Sep 2016 | Read review
“Side away from the freeway if possible - not hugely important.”
 of 5 bubbles erikkieser, 17 Jul 2016 | Read review
“The wifi is free if you have a Marriott Rewards account.”
 of 5 bubbles INeedAVacayStat, 13 Jun 2016 | Read review
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