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Residence Inn Phoenix Airport

360 reviews
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Traveller (60)
Room & Suite (47)
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Overview
  • Excellent40%
  • Very good36%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“full kitchen”(24 reviews)
“phoenix airport”(30 reviews)
“front desk”(50 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3.0 Star Hotel
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Offers from Residence Inn Phoenix Airport
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (360)Write a Review
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Traveller rating
137
125
54
24
11
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Time of year
LanguageEnglish
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137
125
54
24
11
Show reviews that mention
All reviewsfull kitchenphoenix airportfront deskbedroom suitechinese cultural centerwork spacethe shuttle driveramerican airlinesfree breakfastleave your carthe breakfast areastayed one nightoatmealhome away from homenight stayan early morning flightwould definitely stay here again
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1 - 5 of 351 reviews
Reviewed 2 weeks ago via mobile

Typical residence inn Very clean, comfortable and great front desk staff. Studio suite had more then enough space that completely met my needs. I will definitely return to this property in the near future. Breakfast has many great choicesMore

Thank Danny P
Response from Cynthia G, Front Office Manager at Residence Inn Phoenix AirportResponded 1 week ago

Dear Danny P, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn Phoenix Airport. It is always encouraging to hear positive feedback, particularly when it comes from...More

Reviewed 2 weeks ago

We stayed here and did not rent a car at the airport where they really rip you off. Got a car at Enterprise around the corner and saved $200 for a one week rental. The Residence Inn shuttle driver was very helpful and dropped us...More

Thank aggada
Response from Michele T, General Manager at Residence Inn Phoenix AirportResponded 2 weeks ago

aggada, Thank you for taking the time to share your recent experience at the Residence Inn Phoenix Airport with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. I am happy that you know the secret to renting...More

Reviewed 3 weeks ago

I travel frequently and stay in Marriott properties all over the USA. This is way below even the very lowest of standards for Marriott. I wish I could upload pictures I took of the 7 hairs I found in my toilet and tub with a...More

Thank thefatcat81
Response from Michele T, General Manager at Residence Inn Phoenix AirportResponded 3 weeks ago

thefatcat81 - Thank you for your feedback regarding your experience. We will share your thoughts appropriately within the organization.

Reviewed 3 weeks ago via mobile

Good value for the price. Staff was good. Breakfast is ok. Close to airport with shuttle option. Kitchen is small but meets the need specially when traveling with family. Rooms were spacious and clean.More

Thank Icarus81
Response from Jose G, Guest Relations Manager at Residence Inn Phoenix AirportResponded 3 weeks ago

lcarus81, Thank you for taking the time to share your recent experience at the Residence Inn Phoenix Airport with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I...More

Reviewed 4 weeks ago

I redeemed my annual Marriott Visa free night certificate here when on a mini Arizona vacation...what a complete disappointment! The reservationist FAILED to tell me when I called to book my certificate in Phoenix, that this property has NO KING beds. We were placed in...More

Thank Angela E
Response from Jose G, Front Office Manager at Residence Inn Phoenix AirportResponded 4 weeks ago

Angela E - Thank you for your feedback regarding your experience. We will share your thoughts appropriately within the organization.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$138 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Romantic Hotel in Phoenix
#50 Business Hotel in Phoenix
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Romantic Hotel in Phoenix
#50 Business Hotel in Phoenix
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (60)
Room & Suite (47)
Dining (4)
Pool & Beach (3)
Questions & Answers
Ask a question
Morristhecat99
13 March 2017|
AnswerShow all 9 answers
Response from Rory P | Property representative |
Hello, Our shuttle only goes to the airport. Please let me know if you have any additional questions we can assist with.
0
Votes
Room Tips
"Choose a room near an elevator or a staircase"
Read review
"Only stay here if the rate is phenomenal."
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"request the rooms to be cleaned each day, apparently this is required."
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"We were in 335 and it was as promised."
Read review
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