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Sheraton Crescent Hotel

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Sheraton Crescent Hotel
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626 Reviews from our TripAdvisor Community

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Showing 618: English reviews
St. Albert, Canada
Reviewed 3 days ago NEWvia mobile

By far the worst Sheraton I have ever stayed at. Hotel is looking very tired and needs either a lot of TLC or some major renovations. Walls and floors in disrepair. Conference sinks not working or plugged up. Bathroom stall dividers falling off. Front desk staff were ok. Helpful enough. The best was the coffee shop gal. She was very...

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Helpful?
Thank ColeI33
SS
Reviewed 6 days ago NEWvia mobile

Stayed here last year at the same time of year! Great hotel, clean and very accommodating staff. Close to several restaurants and shopping places. Also near hiking locations and not a very far drive to spring training facilities!

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Helpful?
Thank KRCody
Barrington, Illinois
Reviewed 3 weeks ago

We were visiting family over the holidays. This hotel is a beautiful property and has many outdoor amenities (a bit cool to use them this time though). Our room was spacious, clean and very quiet. The front desk staff was very helpful making check in and check out a breeze. The parking garage is a bonus and the location perfect...

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Thank 19slf55
Sahuarita, Arizona
Reviewed 11 December 2016 via mobile

We came for Glendale Glitters. We usually stay here when we visit friends and family in Glendale. I have stayed here for years. Vents were yellow and aged, room doors were scuffed up and carpet needs to be changed. Positive - employees were friendly, room was clean and comfortable (except carpet), toiletries were nice, wifi was good and so was...

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Thank sahuaritaMom
Reviewed 6 December 2016 via mobile

Nice enough overall but if you want ice forget it. Only 1 ice machine per floor and NONE of them work. The front desk person told me to go to the bar for ice, really??? At least they could bring the ice to your room considering the inconvenience of not having a working ice machine.

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1Thank Hilary M
Cincinnati
Reviewed 30 November 2016 via mobile

Was an overall good experience, Club level is worth the upgrade. Easy access to what we needed and our plans for our trip- good service for reasonable prices. Views from balcony were beautiful at sunrise and sunset. Couple of nearby buildings were a bit run down though, easy to ignore if you only stick to the closed off hotel areas...

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1Thank Lacey S
Tucson, Arizona
Reviewed 25 November 2016

We enjoyed our weekend stay at the hotel, but it was overall a disappointment for this brand. The rooms and property were horribly aged and in need of a remodel! The pool was disgusting and looked green. We limited our time there and I didn't get in it at all. We will not return.

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Thank GoTravelJen
Edmonton, Canada
Reviewed 22 November 2016

I stayed at this hotel from Nov 9-14th and had a great stay. The staff were so accommodating and pleasant to deal with. They were fully booked but the service was still great. The restaurant food is delicious. The lounge is great to have drinks in and also to have dinner. The pool area is nice and the grounds are...

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Thank bowyerfan
Atlanta, GA
Reviewed 20 November 2016

Rooms were a bit aged. Paint was peeling and uneven on bottoms of bathroom doors. They've kept up the place pretty well, but the A/Cs in our two rooms were different with one being digital and the other being just a knob with colder or hotter. Food was good. Staff was wonderful. Clearly a great team. Housekeepers were nice too.

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Thank KevlarAtlanta
New York City, New York
Reviewed 13 November 2016

Convenient location and walking distance to work conference. A nice room, clean and good staff. Liked the bar. Cold at the time so did not use pool/waterslide. Not much around here though to eat, restaurants, etc. at least to walk to if stuck with no car.

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Thank TopBloke999

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Sheraton Crescent Hotel is near U of Phoenix and downtown Phoenix, Glendale, and Scottsdale, AZ. Our hotel's pool has a 165 ft waterslide, and our 20 meeting spaces include an 8,000 sq ft ballroom. ... more   less 

Additional Information about Sheraton Crescent Hotel

Address: 2620 W Dunlap Ave, Phoenix, AZ 85021-2710
Region: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: €117 - €229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Crescent Hotel 3.5*
Number of rooms: 342
Reservation Options:
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Also Known As:
Phoenix Sheraton
Sheraton Phoenix
Sheraton Crescent Hotel Phoenix, Arizona
Hotel Style:
#47 Family Hotel in Phoenix
#55 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Crescent Hotel staff and other travellers.
8 questions
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3 months ago
Daly City, California
over a year ago
Chicago, Illinois
2 months ago
Tucson, Arizona
8 months ago

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Questions? Get answers from Sheraton Crescent Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have never stayed in a bad room”
 of 5 bubbles Idahogirl11, 11 Oct 2016 | Read review
“clean, comfortable”
 of 5 bubbles juliegoodwin123, 10 Oct 2016 | Read review
“Fridges not standard in all rooms; great views from balconies facing East or North, with less freeway noise”
 of 5 bubbles jeremybX604EO, 4 Sep 2016 | Read review
“My room had a large balcony with beautiful mountain views overlooking the multiple pools and tennis courts.”
 of 5 bubbles PaulS519, 14 Aug 2016 | Read review
“I enjoyed the sunrises over the mountains on the east side.”
 of 5 bubbles BoganInParasite, 25 Jul 2016 | Read review
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