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Royal Palms Resort and Spa

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5200 East Camelback Road, Phoenix, AZ 85018-3020
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Booking.com
US$481
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Free cancellation until 04/08/21
Hyatt.com
US$481
US$331
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SAVE US$150
Free cancellation until 03/08/21
Priceline
US$481
US$331
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SAVE US$150
Free cancellation until 04/08/21
Expedia.comUS$331
Hotels.comUS$331
Orbitz.comUS$331
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1351)
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Panoramas (9)
Videos (3)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 14/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Palms Resort and Spa
Updated 14/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 187 hotels in Phoenix
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Royal Palms provides an engaging and unforgettable journey for all senses. Built in 1929, this enchanting Spanish Mediterranean mansion offers 119 artfully appointed casitas, estate rooms and villas. On every stroll through winding cobblestone pathways, guests will discover romantic nooks, crackling fireplaces and splashing courtyard fountains. Intimate and tranquil, Forbes four-star Alvadora Spa indulges the senses with natural beauty and the finest spa amenities. T. Cook's crafted, thoughtful and bold approach to food, complemented with The Mix Up bar's inventive mixology, is yet another reason to make Royal Palms a must-see destination.
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Room & Suite (430)430
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Patio
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Happy hour
Outdoor dining area
Vending machine
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Solarium
Steam room
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Dining area
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Classic
Languages Spoken
English, Spanish
Hotel links
Special Price:Linger Longer to Save 15%
2,219Reviews30Q+A100Room tips
Traveller rating
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Popular mentions
Bill R wrote a review 23 Feb
gotama1781 contribution
The Resort staff and facility were excellent. The pool was in great shape and the beverage selection very creative. This is my third visit and the staff always exceeds expectation. Thank you Carlos for all you do to make the Royal Palms special.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
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Christy wrote a review Nov 2020
New York City, New York6 contributions2 helpful votes
Hotel's Favourite
My 2 nights / 3 day stay at Royal Palms was the highlight of my 3 night / 4 day trip to Scottsdale for Thanksgiving. During this period, I additionally stayed at the Phoenician (as a Marriott Ambassador member) and visited 4 other resorts (Fairmont, Scott Resort, The Sanctuary, and Andaz), and none were even close in terms of beauty or service as Royal Palms. I want to give a special shout out to Mina Garcia who provided the warmest welcome for my entire family and ensured that we received the utmost care and attention since check-in to check-out. Mina as well as the GM, Carlo, truly made me feel valued as a Hyatt Globalist member - from welcome champagne to a dedicated resort tour by Mina to a handwritten card from Carlo with 2 free cocktails at Mix Up. The staff also offered me an upgrade from a 2 queen bed standard room to a casita, which only have 1 King beds. As we had 3 members in the family, they provided us with the option of taking the upgrade to a casita with a roll away bed. Our casita was in a semi-private area facing the Camelback mountains and next to a pathway to T Cooks. The room had a toasty fireplace, the most comfortable bed (my parents melted into it), a shower and a large soaking tub with soap rose petals, scrub sponge, and a caddy to hold it all (so cute!). We The resort grounds were flawless as well - we were blown away by the unique desert-themed exterior, cleanliness, and the pure magical ambience from the resort (so magical that I have even added Royal Palms to my list of future wedding venues). We ended up skipping our dedicated day hike to Camelback mountain to further explore every inch of the resort grounds instead. Additionally, we had breakfast at T Cooks (a fantastic way to kick off the morning with fresh air on the beautiful patio seating and delicious breakfast) and 2 lunches at the Cabana Cafe (also fantastic service/care). Tremendous thank you again, and Hyatt should be incredibly proud to have this remarkable resort as part of its collection! Next time I'm back, I will certainly be sure to try their renowned spa, Alvadora, and drinks at Mix Up!
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Date of stay: November 2020
Location
Cleanliness
Service
Room Tip: Casitas are very private and quiet. Casitas are also 1 King bed only (but with roll away bed...
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2 Helpful votes
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Response from Lindsey Kaskowitz, Sales at Royal Palms Resort and Spa
Responded 30 Nov 2020
Dear Christy K - Thank you so much for taking the time to detail the specifics of your time with us, and for sharing the special moments that made your stay so memorable. We will share your kind words directly with Mina, and would love to have you return to us when next in Arizona. Happy holidays!
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Waylon Lu wrote a review 19 Feb
New York City, New York18 contributions10 helpful votes
We stayed two nights at the property and had enjoyed our stay, although the general sense is the hotel is sorely understaffed. The rates for the property remain in the $400s+ for a standard room, but there was no assistance with luggage and there isn't sufficient signage to allow guests to take advantage of ramps to get to reception. Finding one's room was also a bit challenging and could be addressed with more signage. The room was large and comfortable, though can benefit from a bit of refresh. The resort is beautiful with small romantic private fountains and firepits throughout. The property also features live music by T Cook, but do book in advance as weekend tables fill up quickly. Overall, we enjoyed our stay, but felt the service level was lacking compared with other resorts we've stayed at in the state (though not in the Phoenix/Scottsdale area).
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
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Response from , Owner at Royal Palms Resort and Spa
Responded 2 days ago
Dear Luwester - Thank you very much for taking the time to share the feedback of your stay with us. Upon reading your review, we have taken action to improve the placement and quantity of directional signage around the resort to better assist our guests in navigating our nine acres. We are delighted to hear you found the resort to be romantic, and enjoyed the fire pits and fountains throughout. We would love the opportunity to welcome you back and share the genuine passion our team has for caring for our guests the next time you are in the Scottsdale area. Thank you.
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markf15c wrote a review 18 Feb
11 contributions
Outstanding Customer Service! Excellent amenities! Friendly Staff - all led to an amazing weekend for my wife and I. We will definitely be returning for a longer stay. I would highly recommend this property to couples looking for a romantic get away.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
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GlobeTrotting782408 wrote a review 17 Feb
3 contributions1 helpful vote
Beautiful grounds and buildings. Somewhat eclectic room furniture. Quick room service. Great food served in dining room. Great location near camelback mountain and fashion square, old Scottsdale. Nice pool area.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
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Trip type: Travelled on business
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PRICE RANGE
US$196 - US$691 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal palms hotel phoenix, royal palms resort
LOCATION
United StatesArizonaCentral ArizonaPhoenix
NUMBER OF ROOMS
119
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Frequently Asked Questions about Royal Palms Resort and Spa
Which popular attractions are close to Royal Palms Resort and Spa?
Nearby attractions include Arizona Party Bike (4.1 km), Davis Circus Of Illusion (5.4 km), and Carnival of Illusion (5.4 km).
What are some of the property amenities at Royal Palms Resort and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Royal Palms Resort and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Palms Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Royal Palms Resort and Spa?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Royal Palms Resort and Spa?
Conveniently located restaurants include Frost A Gelato Shoppe, Cafe Monarch, and Mowry & Cotton.
Are there opportunities to exercise at Royal Palms Resort and Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Royal Palms Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Palms Resort and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Palms Resort and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Palms Resort and Spa?
The staff speaks multiple languages, including English and Spanish.