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Hilton Phoenix Suites

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#27 of 173 Hotels in Phoenix
Certificate of Excellence
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Hilton Phoenix Suites
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670 Reviews from our TripAdvisor Community

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Showing 651: English reviews
FORT LAUDERDALE, United States
1 review
Reviewed 4 days ago NEW

Great place to stay. Clean hotel with nice amenities. Even give a voucher to gym across the street as it is bigger than the one they offer. One con was room service came to early, but i let them know i was taking a call until noon and they came back later, which was nice.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Q2464ZDkerryc
Tucson
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

This downtown Hilton Suites- one bedroom was roomy and perfect for an overnight in the city. Starbucks is down the street as are many cafes. Visited the Science museum and golf nearby as well. Would recommend this hotel if you have a need for a nice hotel in the downtown area.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Nanreads
1 review
Reviewed 5 days ago NEW

The parking attendant was very rude and unhelpful. I was ready to leave the hotel to go home but the parking pass was not working. I give my room information to the parking attendant and asked her to let me exit. But the parking attendant would not do it and she asked me to back out from the gate and... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank peiyingx
Rolling Hills, California
1 review
Reviewed 1 week ago

Food, service and staff were rude and unhelpful. Bar closed at 11pm. I would never stay here again. Really disappointed in hotel. Only bright light was front desk staff, they tried to be helpful. Food was disgusting and limitedoptions

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michele B
San Diego, California, United States
1 review
Reviewed 1 week ago

Our overall experience was in the middle of the road. The room appeared nice but there were some plumbing issues. Our toilet clogged and I had to plunger it myself. Sink facet was broken and fell right off. Most staff were polite and friendly, but the bar staff were horrible and rude! Had to ask several times to be served... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Erin G
Tucson, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

The room was not clean. Housekeeping needs to pay more attention to detail and the night front desk manager needs a lesson in hospitality. In the world of hospitality the hotel needs to anticipate guests needs and create options.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Cary B
Chennai (Madras), India
1 review
Reviewed 1 week ago

I stayed at the Hilton Phoenix Suites for about a month and would say the stay was comfortable. A quick suggestion though - Chefs can look at providing variety of menus as against to the same menu items. For guests who stay for a long period, variety of menus would help to choose from based on their taste/likely. I hope... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank madhus_gopu
Rancho Palos Verdes, California
1 review
Reviewed 1 week ago

We traveled to the hotel for a cheer competition. The hotel was way too cold inside. We had dinner at the one restaurant in the hotel and the food was terrible! The meat was like beef jerky and the soup was cold. I do not recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank rosallynj
Rancho Bernardo
1 review
Reviewed 1 week ago

Thank you for allowing the Cheer participants to decorate their doors. The hotel was really a perfect venue for this trip and the girls had fun. The front desk and evening wait staff did not seem too interested in efficiency but the morning breakfast staff were awesome. Breakfast was very good and there were a lot of fresh choices. The... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Miki B
Los Angeles
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago via mobile

Things were clean however the staff, from the front desk to the restaurant servers were not very nice. A welcoming customer service goes a long way and should be something the management staff should work on.

Helpful?
Thank Angie C

98 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Phoenix Suites

Address: 10 E Thomas Rd, Phoenix, AZ 85012-3114
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Price Range: €131 - €327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix Suites 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Suites Phoenix Hotel Phoenix
Hilton Phoenix Suites Arizona
Hilton Hotel Phoenix
Phoenix Hilton
Hotel Style:
#20 Family Hotel in Phoenix
#25 Business Hotel in Phoenix
#32 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix Suites staff and other travellers.
2 questions
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Questions? Get answers from Hilton Phoenix Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can not comment as to the value as the hotel was included in our tour package”
 of 5 bubbles MLOU19, 31 Oct 2016 | Read review
“my room was on 2nd floor. Easy access”
 of 5 bubbles Slp2454628, 28 Sep 2016 | Read review
“All the rooms are conveniently places.”
 of 5 bubbles 746rosef, 15 Sep 2016 | Read review
“Don't select a room on the Central Ave side. Was on a high floor and could still hear trucks, bus & motorcycles below.”
 of 5 bubbles Carolinaguy1, 27 Aug 2016 | Read review
“Road noise is nonexistent unless you open your balcony door... in which case, you can see a fabulous sunset!”
 of 5 bubbles pattilong865, 21 Jun 2016 | Read review
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