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Motel 6 Phoenix - Black Canyon

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Motel 6 Phoenix - Black Canyon
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52 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Danville, Virginia
Reviewed 17 March 2016 via mobile

I have stayed here before and it was never this bad. This may be the biggest of all the motel 6, but they are running this one into the ground. Had to stand in line forever, finally get a room and there is no tv. Go back, girl looks straight at me and asks for the next in line. Finally...

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Helpful?
1Thank tom24527
6Team, Brand Experience Team Member at Motel 6 Phoenix - Black Canyon, responded to this review

Dear Tom, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the various issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact...

Reviewed 11 February 2016

I stayed in this hotel for about 15 minutes. Because my friend that was with me didn't have his ID, they asked us to leave the room after being there for only 15 minutes. They still choose to charge me for two days and a $20.56 fee for him being in the room. We stopped her from down the street...

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Helpful?
Thank BillB46
6Team, Brand Experienced Team Member at Motel 6 Phoenix - Black Canyon, responded to this review

Bill, Thank you for taking the time to share your review. We apologize for any misunderstanding that may have occurred during your recent stay with regard to your property and the inconveniences you experienced. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and...

Phoenix, Arizona
Reviewed 8 December 2015 via mobile

I've lived and stayed in bad areas before, so that part didn't bother me as much as the roaches. That, and the club across the parking lot had a very loud, booming base to their music that was heard till the wee hours. I don't mind the "budget" motels if I just want a clean place to lay my head...

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2Thank smittenkitten250
6Team, Brand Experience Team at Motel 6 Phoenix - Black Canyon, responded to this review

Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe. Our staff aims to provide the highest...

Aguanga, California
Reviewed 1 September 2015

We arrived after dark to find this old, scary part of town, motel with no cars in parking lot. Went into office, saw two armed security guards, smoky rooms, dirty everything, don't take socks off! Couldn't leave cuz we were towing 40' rv, left at 6am. No hairdryer or coffee pot, nothing you could steal has been removed. Next to...

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Helpful?
Thank Cathy M
6Team, brand expericened team member at Motel 6 Phoenix - Black Canyon, responded to this review

Cathy, Thank you for taking the time to post your review. It is important for all of our guests to feel welcomed, receive the highest level of service, respect and hospitality. We apologize for your unpleasant stay as a result of the concerns you describe. Safety and security are high priorities within Motel 6 standards for quality and we regret...

Truth or Consequences, New Mexico
Reviewed 23 July 2015

We had a bed , TV, and a table used as night stand and bathroom with a kindergarden toilet .one wash cloth one hand towel 2 bath towels in a high bed which was a full size not a queen for 2 people at just under $50 on senior discount what has happen to this motel chain this will the...

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Helpful?
Thank Shirley B
6Team, Brand Experience Team member at Motel 6 Phoenix - Black Canyon, responded to this review

Dear Shirley, Thank you for taking the time to share your feedback. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues and noise concerns you describe. We are proud of our award winning Phoenix room redesign featuring wood-effect laminate floors, but are sorry to hear you did not enjoy...

Lawrence, Kansas
Reviewed 1 April 2015

VERY basic. Really. Huge complex but located on a rougher part of town. Because the complex is huge-4 to 5 two storey buildings. The receptionist was friendly and helpful. The rooms were very clean. Only tv available. Ice machine yes. If you're there jsut as a stopover and for the night, it's adequate. I felt a little apprehensive going out...

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2Thank sarahtham
Los Ranchos de Albuquerque, New Mexico
Reviewed 30 March 2015

Admittedly I have not stayed in a Motel 6 for decades, but this was beyond my wildest dreams of bad. Due to a scheduling snafu while on business travel and the fact that there wasn't a hotel to be had in this vicinity I ended up here for one night. First just getting checked in and back to my car...

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2Thank Lori K
Reviewed 26 March 2015

We reserved for two nights, 3/20 & 3/21. Arrived at 3PM. We're told that rooms would not be ready until after 7PM. Rooms were filthy, smoke filled, cigars in ashtrays, wet mildewed carpets, bug infested. We slept in cars and tried to cancel second night but motel would not allow. We are forced to resolve through credit card company. This...

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1Thank 7bogey7
Reviewed 20 March 2015

I give one star for the staff who are helpful. First, the area is a little dangerous. Lots of suspect people just walking around. Security presence would be helpful. The room was very dirty and had a musky smell. The bed was OK. Sheets seemed to be clean. I was here one night and I left. Just didn't feel safe....

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1Thank jameshenry55
Reviewed 16 March 2015

Some people say, "You get what you pay for", but that is not the case here. I reserved a non-smoking room but did not receive a non-smoking room. The room we received 3 HOURS PAST THE CHECK IN, was so disgusting. Upon entering the room we were hit in the face with the smell of cigarettes and a bed that...

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Thank Barbara F

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Amenities

Highlights
  • Free Parking
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Motel 6 Phoenix - Black Canyon is located off I-17 at Indian School Road and 10 miles from Sky Harbor Airport. Grand Canyon University is less than 2 miles. Enjoy our 3 outdoor pools and Wi-Fi in all modern ooms for a fee. Truck parking is available. ... more   less 

Additional Information about Motel 6 Phoenix - Black Canyon

Address: 4130 N Black Canyon Hwy, I-17 at Exit 202/Indian School Rd, Phoenix, AZ 85017-4339
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: €47 - €53 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Phoenix - Black Canyon 2*
Number of rooms: 248
Reservation Options:
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Also Known As:
Phoenix Motel Six
Phoenix Motel 6
Motel Six Phoenix
Motel 6 Phoenix - Black Canyon Arizona
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get one behind the security gates”
karenrQ5924PJ, 24 Apr 2017 | Read review
“Mine over looks the pool in the 3rd floor. It wasnt too noisy, actually sorta nice with kids and parents.”
452carlinet, 28 Mar 2017 | Read review
“The view on the east side of the building is pretty cool because you get the to see the on going traffic.”
924rashadb, 26 Apr 2016 | Read review
“None. It doesn't feel safe.”
BillB46, 10 Feb 2016 | Read review
“Don't stop here.”
L229AIcathym, 1 Sep 2015 | Read review
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