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Hyatt Regency Phoenix

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Traveller (565)
Room & Suite (128)
Videos (1)
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About

#24 of 177 hotels in Phoenix
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Our downtown Phoenix hotel is located in the center of the city offering spacious guestrooms bringing you comfort and convenience. Our new restaurant, Barrel and Bushel is bar-forward restaurant with expansive patio serving American comfort-style menu, 11 Arizona brewed beers on tap and whiskey and bourbon collection to sip on. Stay and explore our southwest destination-our hotel is only steps away from Phoenix Convention Center, sports and entertainment venues, theater, museums, ASU downtown campus, and over 100 restaurants giving you easy access to the best Phoenix has to offer.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Taxi service
Business Centre with Internet Access
Paid public parking nearby
Wifi
Paid internet
Hot bath
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Special diet menus
Vending machine
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Sun deck
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
On-demand films
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
City View
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Unlock loyalty benefits
3,825Reviews25Q+A100Room tips

Reviews
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Traveller rating
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Trevor B wrote a review Feb 2024
New York City, New York9 contributions10 helpful votes
I had an absolutely awful three-night stay here and will not be returning. And it's a shame! The property is beautiful and close to Roosevelt Row, one of my favorite areas of Phoenix. A few of the low-lights... ///1. The walls are paper thin and the clientele are loud as hell./// My first night, I woke up around midnight to a man screaming next door about how his wife had wronged him. A woman in the room tried to calm him down which only riled him up more. I heard a slam and a yelp from the woman, and I called the front desk who sent security up. I don't know what happened next but the man remained at the hotel. I saw him the next morning with a cut on his face. The next night, I awoke around the same time (on a Monday night) to yelling from the room on the other side of me. A
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Phoenix
Responded 3 weeks ago
Hello trevorb497! Thank you for sharing your feedback with us. I am sorry to hear that your stay was not up to par and that we fell short of your expectations during this stay. I am sorry to hear that you could hear everything from both rooms and that the grab and go breakfast only offered a limited variety. I will ensure to pass along your feedback on these aspects of the hotel to our executive management team as this does allow us the opportunity to improve our services. I am happy to hear that the management team has already reached out on behalf of the issue with the suite upgrade and have done their best to rectify this issue for you. We do hope that you give us the opportunity to welcome you back in the future to provide a better experience, so please feel free to contact us if there is anything we may assist you with. Thank you for choosing Hyatt Regency Phoenix for your stay and for being our guest! Best regards, Veronica
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ASaltySenorita wrote a review Feb 2024
4 contributions1 helpful vote
The hotel's proximity to the convention center is unparalleled. The outdoor restaurant, enhanced by the ambiance of live music, serves delicious comfort food. While the rooms were a bit dated in their decor, the room was spaceous. Room service, although exclusively tied to the market deli-style restaurant the delivery was swift and attentive staff and was a satisfactory experience. The hotel's service team shines with their pleasant demeanor and willingness to accommodate guests' needs, adding a personal touch to the stay. It's noteworthy that room refreshes are conducted on a by-request basis. I will be returning.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Phoenix
Responded 3 weeks ago
Dear ASaltySenorita, Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and were pleased with the service from our staff. We hope to have the opportunity to welcome you back soon. Best regards, Laura
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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miramonroe wrote a review Feb 2024
1 contribution
It was within easy walking distance of several eateries. Their cook to order omelet is fabulous. Starbucks is the next hotel over, but very convenient. Service was spectacular. I was even given a flower for Valentines day. Staff was always friendly. I would definitely stay there again.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Phoenix
Responded 4 weeks ago
Hello miramonroe! Thank you for taking the time to write your review of our hotel. I am glad to hear you enjoyed your breakfast. Receiving a rose for Valentine's Day is always a great surprise. We look forward to seeing you again soon. Warm Regards, Travis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mashipp1022 wrote a review Feb 2024
1 contribution
Awful customer service! I planned a very special weekend. Booked a great suite - the GM suite. Confirmed the morning of arrival. Upon arrival, was told they overbooked and gave it to someone else. The manager, Ashley, said she would reach out for me. I contacted her four times, only to be ignored. I really expected a higher level of professionalism (or even some modicum of professionalism). None here!!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Phoenix
Responded 4 weeks ago
Hello mashipp1022, Thank you for taking the time to write your review of our hotel. I am sorry to hear about our hotel not having a room available for you. We would like to speak with you more in regard to this matter. Please reach out to us via propertyreviews@hyatt.com. We look forward to hearing from you. Warm Regards, Travis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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90Sue2014 wrote a review Feb 2024
El Paso, Texas3 contributions4 helpful votes
We rented a suite at the Hyatt Regency Phoenix. It was reasonably priced and very spacious. Hotel staff were nice and we had a great meal at the restaurant attached to the hotel. We were in town to attend a concert at the Musical Instruments Museum and the location was very convenient. It only took 20 minutes to drive to the museum. To top it off...Rosanne Cash was great!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Phoenix
Responded 4 weeks ago
Hello 90Sue2014! Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us, and that your suite was very spacious. We are happy that the location was convenient to your concert and love hearing that the staff provided you with the great customer service that we strive to provide our guests with. We hope to have the pleasure of welcoming you back in the future, so please let us know if we can be of any assistance. Thank you for choosing Hyatt and for being our guest! Best regards, Veronica
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bill m wrote a review Feb 2024
Tucson, Arizona66 contributions70 helpful votes
Always a great stay. Centrally located but expensive to park if you have to. We Uber'd where we needed to go. Restaurants are ok but, not surprisingly, overpriced. There's a convenient lobby take out so you can always get something to eat regardless of time of day.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Phoenix
Responded 4 weeks ago
Dear Bill M, Thank you for your feedback. We appreciate all guest comments and feedback and thank you for taking time to share your experience with us. We are so glad that overall, you had a great stay, Love that you enjoyed all the food options. We appreciate your parking price opinion and will get your feedback to management. Thank you. Hope that you will come and stay again! Warm Regards, Lindsey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pamontana619 wrote a review Feb 2024
Bedford, Pennsylvania1 contribution
The staff is very courteous always willing to assist. The connection to the convention center and proximity to downtown eateries made the experience much less hectic. I would recommend the Hyatt in downtown Phoenix to all of my business associates.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Phoenix
Responded 4 weeks ago
Hello pamontana619, Thank you for your rating as well as your review. We are so pleased to know that you had a wonderful experience, our staff were very courteous and willing to assist, and the connection to the convention center and proximity to downtown eateries made your experience much less hectic. Thank you so much for the recommendations. We look forward to welcoming you back to Hyatt Regency Phoenix in the future. Best Wishes,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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anonymousU5527TO wrote a review Feb 2024
1 contribution
The hotel has a great location, both for restaurants and proximity to the convention center. The problems I encountered were: water temperature variation in the shower; thin walls - make sure you are not sleeping in front of the pool or near the gym; some rooms have a glass wall facing the pool which prevented me from opening the curtains to get sunlight.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Phoenix
Responded 4 weeks ago
Hello anonymousU5527TO, Thank you for your recent stay at Hyatt Regency Phoenix. We appreciate your time to provide feedback. We are happy to hear that you enjoyed our wonderful location. We are sorry for the issues with the temperature of the water, the thin walls and location of your room. We will share all feedback with our management team. We hope to have the opportunity to welcome you back. Warm regards, Rebecca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JoeK85205 wrote a review Feb 2024
Mesa, Arizona1 contribution
Our 7th floor suite was wonderful with ample space and view of the mountings. The king bed was perfect; neither too soft nor firm, and extra pillows helped as well. We stayed after a concert at Footprint Center and glad we did since it was only a couple short blocks to the venue. Would definitely recommend staying at the Hyatt next time in Phoenix.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Phoenix
Responded 12 Feb 2024
Greetings JoelK85205, Thank you for the 5-stars and your recent stay at Hyatt Regency Phoenix. We are thrilled to hear you enjoyed our wonderful location and amazing suite. Hope you had a wonderful time at your concert. We would love to have you as our guest again. Best regards, Rebecca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pavonettij wrote a review Feb 2024
Greenwich, Connecticut1 contribution
Beautiful hotel right next to convention center. Most of what you need is walking distance, which is great. Lot's of bars and restaurants nearby. The hotel has everything you need and the staff is great.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Phoenix
Responded 8 Feb 2024
Hello pavonettij, I want to thank you for being a guest of our hotel and for taking the time to share your experience. We are overjoyed to hear your positive feedback of our hotel, and staff. We are even more thrilled that our hotel's location and convenience impacted your stay positively. We look forward to welcoming you again at Hyatt Regency Phoenix! Best regards, Jamison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Phoenix area.
PRICE RANGE
€226 - €340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency phoenix hotel phoenix, phoenix hyatt regency, hyatt phoenix
LOCATION
United StatesArizonaCentral ArizonaPhoenixCentral City
NUMBER OF ROOMS
693
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HYATT REGENCY PHOENIX - UPDATED 2024 Hotel Reviews & Price Comparison (Arizona) - Tripadvisor