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Embassy Suites by Hilton Phoenix Airport

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2333 E Thomas Rd, Phoenix, AZ 85016-7827
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$194
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Free cancellation until 07/10/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (173)
Room & Suite (97)
Dining (20)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Phoenix Airport
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#114 of 187 hotels in Phoenix
Location
Cleanliness
Service
Value
Located only two and half miles from the Phoenix Sky Harbor International Airport and only two miles from Downtown Phoenix and the prestigious Biltmore Fashion Park. All of our Phoenix Airport hotel guests can take advantage of our 24-hour complimentary shuttle service to and from Phoenix Sky Harbor International Airport (PHX).
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Full view
Property amenities
Parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid internet
Hot bath
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish, German
1,463Reviews6Q+A100Room tips
Traveller rating
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Popular mentions
eandesmama wrote a review 11 Apr
Castle Rock, Colorado10 contributions
Staff was excellent. Room was clean and comfortable. The grounds were well kept and also clean. The pool is not heated so to cold to swim unless you were a determined kiddo. Very busy and a lot of weed being smoked. Definitely a place where young groups get together to party or have a high end weekend on a budget. Not really any place to walk your pets though, so be sure to bring bags to clean up wherever they go...mostly gravel.
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Date of stay: April 2021
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364jen wrote a review 11 Apr
1 contribution
This hotel was absolutely filthy! There was blood on the wall of our bathroom. The rooms were SO old and outdated! Everything smelled like an old folks home. The bed linens were worn and smelled awful. The staff was kind, and the pool was fun for the kids, but I would NEVER recommend this place to anyone! I can’t believe that Hilton actually puts their name on this property!
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Review collected in partnership with Embassy Suites Hotels
Date of stay: April 2021
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kimq842021 wrote a review 6 Apr
1 contribution
Beds are uncomfortable. The pool is a good size located outside. The to-go breakfast were just a bagel and yogurt. Understandably it’s COVID days but still I think Embassy Suites could provide better breakfast.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: April 2021
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Rooms
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Response from Susan Ory, Sales at Embassy Suites by Hilton Phoenix Airport
Responded 5 days ago
Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered, and we are working with our team to correct the problems and avoid recurrence going forward. Your feedback is genuinely helpful, as it is the first step in identifying areas where we can better our guest services. If you return to our area, we hope you’ll stay with us again.
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clallen2021 wrote a review 4 Apr
1 contribution
Our room had baseboards falling apart. There were men doing car repairs in the parking lot. The elevator was not clean. But the kicker...we got up early to shower and head to Grand Canyon. After one shower we discovered that there were only two bath towels! One of us had to use a hand towel to dry off. We were not told of the breakfast situation for the morning. The hotel is generally run down. We cancelled our return reservation and will stay elsewhere.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: April 2021
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Response from Susan Ory, Sales at Embassy Suites by Hilton Phoenix Airport
Responded 5 days ago
Thank you for your feedback and I will address your comments with our team as we work to improve our guest experience. Your feedback is genuinely appreciated as it is the first step in helping us improve our services. We hope you will come visit us in the future and allow the opportunity to make your stay the way it should be.
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dwl1520 wrote a review Mar 2021
1 contribution
Overall very dated and used up property with nothing fun happening there as one would expect from an Embassy property. Great staff but hotel attracts unpleasant and noisy people with no regard for noise control Lots of smoking damage and smells around hotel
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Review collected in partnership with Embassy Suites Hotels
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Susan Ory, Sales at Embassy Suites by Hilton Phoenix Airport
Responded 5 days ago
Hello, We are very sorry that you had a bad experience, we strive to deliver excellent service, and I hope you will give us another opportunity to make it right.
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Previous
PRICE RANGE
US$105 - US$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites phoenix airport at 24th street hotel phoenix, phoenix embassy suites
LOCATION
United StatesArizonaCentral ArizonaPhoenixCamelback East
NUMBER OF ROOMS
182
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Frequently Asked Questions about Embassy Suites by Hilton Phoenix Airport
Which popular attractions are close to Embassy Suites by Hilton Phoenix Airport?
Nearby attractions include Circle 6 Studios (0.5 km) and Cactus Candy Company (0.3 km).
What are some of the property amenities at Embassy Suites by Hilton Phoenix Airport?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Phoenix Airport?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Embassy Suites by Hilton Phoenix Airport?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Phoenix Airport?
Yes, parking is available to guests.
What are some restaurants close to Embassy Suites by Hilton Phoenix Airport?
Conveniently located restaurants include Binkley's Restaurant, Asi Es La Vida Restaurant, and Avanti Restaurants of Distinction.
Are there opportunities to exercise at Embassy Suites by Hilton Phoenix Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Embassy Suites by Hilton Phoenix Airport have an airport shuttle?
Yes, Embassy Suites by Hilton Phoenix Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton Phoenix Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Embassy Suites by Hilton Phoenix Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Embassy Suites by Hilton Phoenix Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.