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    1/10/2017 2/10/2017
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      Renaissance Phoenix Downtown Hotel

      859 Reviews
      #13 of 174 Hotels in Phoenix
      100 North 1st Street, Phoenix, AZ 85004
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      1/10/2017 2/10/2017
      US$247
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      All photos (261)
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      Certificate of Excellence
      Traveller (189)
      Room & Suite (87)
      Dining (16)
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      Overview
      4.5
      859 reviews
      • Excellent58%
      • Very good31%
      • Average8%
      • Poor2%
      • Terrible1%
      Travellers talk about
      “convention center” (97 reviews)
      “the concierge lounge” (38 reviews)
      “loss prevention” (12 reviews)
      Wifi
      Parking
      Air Conditioning
      Pool
      Non-Smoking Hotel
      Restaurant
      Airport Transportation
      Room Service
      Suites
      Bar/Lounge
      Fitness centre
      Concierge
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Housekeeping
      3.5 Star Hotel
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      Similar hotels
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      Rooms
      1 Oct2 Oct
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (859)
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      1 - 5 of 847 reviews

      Reviewed 4 days ago via mobile
      Great Hotel and Service

      I have stayed at this property for several years when visiting Phoenix and it never disappoints. The staff are very friendly, especially the front desk, and the hotel is very well maintained. The food is truly exceptional from breakfast to dinner. My only constructive feedback...More

      Thank DrJohnATL
      Response from Marty R, Ren Care Team at Renaissance Phoenix Downtown HotelResponded 2 days ago

      We truly appreciate your loyalty and your candid feedback about the service you received in our bar. This is not our standard and I hope you'll accept our apologies. We look forward to seeing you again, and I wish you safe travels!!

      Reviewed 1 week ago
      Loved Renaissance Phoenix Downtown Hotel.

      great experience, great location, staff were awesome. We wanted for nothing. Everything was lovely from check in to check out. Was defiantly a welcoming Hotel, clean and the Breakfast was just perfect. The location is so awesome! Didn't have to drive anywhere.

      Thank P J R
      Response from Marty R, Ren Care Team at Renaissance Phoenix Downtown HotelResponded 2 days ago

      Oh my gosh! We live for those words - 'We wanted for nothing.' That's our goal every single day with every single guest - yay! Thanks for choosing us and we sincerely hope you'll come back again!

      Reviewed 1 week ago via mobile
      Haunted by a dirty sock

      Let me start put by saying this is a great hotel. The staff was pleasant, the room was nice. Well aside from the dirty sock left in my room. I noticed it on day 2 and let the from desk know. The girl apologized and...More

      Thank StraightNochaser
      Response from Marty R, Ren Care Team at Renaissance Phoenix Downtown HotelResponded 2 days ago

      Thanks for your sense of humor about a situation that shouldn't have happened in the first place! I'm happy it was resolved to your satisfaction. Safe travels and please come back to see us!

      Reviewed 2 weeks ago via mobile
      CREATAVATION!!

      Stayed in the Marriott with my wife who attended Art Venture at the Marriott and then CREATAVATION at the conference centre. Have to say what a great hotel. Room was generous and well maintained, staff were helpful and very accommodating. Fantastic downtown location. I can...More

      Thank Colin F
      Response from Marty R, Ren Care Team at Renaissance Phoenix Downtown HotelResponded 2 weeks ago

      Yippee! We love getting reviews like yours - thanks so much! Please come see us again!

      Reviewed 2 weeks ago
      Rude Staff

      I just called the main number for the hotel and it rang and rang and nobody picked up the first three times I called, over a period of 30 minutes. Finally, the fourth time I called somebody answered and I was transferred to room reservations,...More

      Thank Jacqueline A
      Response from Marty R, Ren Care Team at Renaissance Phoenix Downtown HotelResponded 2 weeks ago

      Please accept our apologies for the situations you encountered on the phone. That behavior is never acceptable. I have passed your comments on to our Valet manager and he would love an opportunity to speak with you directly. Please contact me at either marty.rider@marriott.com or...More

      Similar hotels
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      Americas Best Value Inn - Downtown Phoenix
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      About
      Awards & Recognition
      GreenPartner
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Room Service
      • Bar/Lounge
      • Hotel Amenities
      • Room Service
      • Business Centre with Internet Access
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Airport Transportation
      • Room amenities
      • Air Conditioning
      • Things to do
      • Pool
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Outdoor pool
      Details
      • Price range
      • US$156 - US$433 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #5 Family Hotel in Phoenix
      • #12 Business Hotel in Phoenix
      • #13 Romantic Hotel in Phoenix
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms
      • Number of rooms
      • 532
      • Reservation Options
      • TripAdvisor is proud to partner with Booking.com, Travelocity, Marriott, Hotels.com, Expedia, Cancelon, TripOnline SA, Cheap Tickets, Hotwire, getaroom.com and HotelQuickly so you can book your Renaissance Phoenix Downtown Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • United States >
      • Arizona >
      • Central Arizona >
      • Phoenix
      • Also Known As
      • Renaissance Phoenix Downtown Hotel Phoenix ,
      • Wyndham Phoenix ,
      • Phoenix Wyndham ,
      • Renaissance Phoenix Downtown Hotel Arizona
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      All photos (261)
      Full view
      Traveller (189)
      Room & Suite (87)
      Dining (16)
      Pool & Beach (10)
      Hotel & Grounds (122)
      Bathroom (17)
      Business Centre & Event Rooms (9)
      Nearby
      Nearby HotelsSee all 174 hotels in Phoenix
      The Clarendon Hotel and Spa
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      Best Western Airport Inn
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      Nearby Attractions
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      Ask a question
      Questions & Answers
      See all 13 questions
      kmacfab
      11 March 2017|
      AnswerShow all 3 answers
      Response from Marty R | Property representative |
      So sorry for the delay in responding. Our smoking areas are outside any exit door at least 50 feet.
      1
      Vote
      benny1263
      22 November 2016|
      AnswerShow all 5 answers
      Response from William H | Reviewed this property |
      Call them
      1
      Vote
      Settlefamily
      21 April 2016|
      AnswerShow all 4 answers
      Response from Traveler7221 | Reviewed this property |
      I would assume you could call the Marriott reservation line and they can assist you. I doubt it is open for those dates
      0
      Votes
      Room Tips
      "I was in an odd numbered room and was satisfied with the view and quietness of the room."
      Read review
      "don't stay in 519 or 517 as they are right across from gym and you'll feel it when some meatball..."
      Read review
      "Great rooms, excellent staff from front desk to maintenance!"
      Read review
      "All rooms were interesting and great views, so I can only imagine. Our view was great."
      Read review
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