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Room & Suite (85)
Dining (36)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 26/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Phoenix Downtown Hotel
Updated 26/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#19 of 188 hotels in Phoenix
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Enjoy an artful and memorable urban retreat when you book a stay at Renaissance Phoenix Downtown Hotel. We offer easy access to some of Phoenix, Arizona's finest attractions, including the Talking Stick Resort Arena (home of the Phoenix Suns), Chase Field (home of the Arizona Diamondbacks), Phoenix Zoo, Orpheum Theatre and Heard Museum. Plus, Phoenix Sky Harbor International Airport (PHX) is just a short drive away. Guest rooms at our hotel feature stylish décor, luxurious bedding, LCD TVs, premium bath amenities and spectacular cityscape views. Enjoy fine dining at our celebrated restaurants, and stay in shape at our state-of-the-art fitness center and heated rooftop pool. Discover style and comfort at Renaissance Phoenix Downtown Hotel.
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Full view
Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Car park
Paid wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
119Restaurantswithin 0.5 km
34Attractionswithin 0.5 km
1,158Reviews20Q+A100Room tips
Reviews
Traveller rating
- 657
- 352
- 97
- 27
- 25
Time of year
Traveller type
Language
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Popular mentions
Sun at (small) pool is limited to early hours (before 10:30am) and only hits a small corner angle of the pool area. The rest of the day, the pool is in full shade. Restaurant downstairs is cool, but does not open until 5pm, currently. No breakfast options, but there is a Starbucks on site. Awakened to several gunshots, sirens, and hours of yelling on the streets below. Hotel staff is very nice and workout room is well appointed.
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Date of stay: April 2021Trip type: Travelled with family
Helpful
Just stayed 2 nights for business at this hotel. Staff was friendly and helpful, hotel is beautiful, and my room was very clean and comfortable. Loved the comfortable bed, quiet room, great water pressure and Aveda amenities. There is food delivery from 11 am onward, and a Starbucks. The bistro is closed but looks really nice. I spent a lot of time working but for what I needed in a business hotel, this hit the mark. I would definitely return.
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Date of stay: April 2021Trip type: Travelled on business
Helpful
Response from Team Marriott, Guest Services / Front Office at Renaissance Phoenix Downtown Hotel
Responded yesterday
Dear Amyp394, Thank you for choosing our hotel while you were in Phoenix for business. We are delighted to read that our hotel provided all the amenities you needed, and that you particularly appreciated your room and bathroom accommodations. We appreciate your business and look forward to welcoming you back to Renaissance Phoenix Downtown Hotel. Tracy Stoltz General Manager
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I booked the room last minute as I had to fly there to help my daughter who had been in an accident. I wasn’t sure how long I would be there and they were very accommodating when I needed to extend my stay. They were able to provide us with a wheelchair and move us to a handicap accessible room. They made an unpleasant situation a lot easier. Every hotel employee I encountered was polite, friendly and helpful. After checking out, while at the airport I realized I didn’t have my ipad. I called the hotel and they located it and called me back before I was on my plane letting me know they had it and they would be sending it me FedEx. I had it the next day. I am in sales and customer service is important to me. They truly provide excellent customer service and that goes a long way! The hotel was beautiful and clean and within walking distance of many good restaurants and a grocery store A++…
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Date of stay: March 2021
Value
Rooms
Service
Helpful
Response from Team Marriott, Guest Services / Front Office at Renaissance Phoenix Downtown Hotel
Responded 2 weeks ago
Hello AlxLuvs2travel, It was a pleasure to welcome you to the Renaissance Phoenix Downtown Hotel! Thank you for mentioning how much you enjoyed our hospitality. We work hard to create a comfortable and friendly atmosphere, so we're happy you experienced that during your visit. We regret the circumstances in which you were here and hope that your daughter is on the mend. On behalf of all of us, we thank you for taking the time to review our hotel and we hope to see you again soon. Tracy Stoltz General Manager
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The best thing about the hotel was the customer service. The front desk was exceptionally friendly and customer focused. The hotel lobby, restaurant/bar and main areas were well decorated and a great welcome walking in after a long day. The hubby and I had a great time grabbing drinks and snacks at the bar downstairs. The room itself was nice and clean with comfortable beds but ours didn't seem updated as others have reported- they actually resembled a Courtyard (great but no frills). Perhaps the one thing I'd improve on was parking. We were there for three days and not once could we park in the hotel parking as it was full. We had to walk across the street to park - not far at all but I would have anticipated a little discount on the daily parking cost. All in all, I'd stay here again - good value for the location and hotel itself.…
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Date of stay: March 2021
Location
Service
Sleep Quality
Helpful
Response from Team Marriott, Guest Services / Front Office at Renaissance Phoenix Downtown Hotel
Responded 3 weeks ago
Dear Bcatgal, Thank you for being our guest at the Renaissance Phoenix Downtown Hotel. We enjoyed reading your review and learning about the highlights of your stay. We appreciate your comments especially regarding our excellent customer service and great location. We are also glad our refreshing approach to decorative details added to the enjoyment of your visit. We are grateful for your feedback, and we look forward to seeing you again soon on your next visit. Tracy Stoltz General Manager
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+1
As with all Marriott hotels, face masks are required in the public areas. The hotel is located in downtown Phoenix. There is a parking garage attached to the hotel. I was able to self park for $20 a day. I believe valet parking is also available during certain times. Checking in was a breeze and the young lady who checked us in was friendly and helpful. The room was clean and well decorated. There is free unsecured WiFi. There is a safe and small fridge in the room. Small coffee maker with coffee and two tea choices. I love the Aveda toiletries, shampoo, conditioner, lotion and soap. The bed was comfortable. The shower was fantastic. There are two shower heads. This may seem silly to some but I like a shower that doesn't spray water outside of the shower on the floor. This shower keeps the water in the shower. There is a Starbucks in the lobby and a Dunkin Donuts across the street. The hotel bar/restaurant is open but seating is spaced 6 feet apart.…
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Date of stay: March 2021
Rooms
Cleanliness
Service
Helpful
Response from Team Marriott, Guest Services / Front Office at Renaissance Phoenix Downtown Hotel
Responded 8 Mar 2021
Dear mgs1627, It was our pleasure welcoming you to the Renaissance Phoenix Downtown Hotel. We are thrilled that your experience was perfect from beginning to end. As you discovered, our well-designed, perfectly appointed rooms offer a blend of sophistication and comfort, featuring ergonomic work desks, mini-refrigerators and premium bath products. We appreciate your generous comments and look forward to seeing you again soon. Tracy Stoltz General Manager
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PRICE RANGE
US$168 - US$404 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance phoenix downtown hotel phoenix, wyndham phoenix, phoenix wyndham
LOCATION
United StatesArizonaCentral ArizonaPhoenixCentral City
NUMBER OF ROOMS
521
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Claim Your Listing Frequently Asked Questions about Renaissance Phoenix Downtown Hotel
Which popular attractions are close to Renaissance Phoenix Downtown Hotel?
Nearby attractions include Orpheum Theater (0.3 km), Phoenix Symphony (0.2 km), and Wells Fargo Museum (0.3 km).
What are some of the property amenities at Renaissance Phoenix Downtown Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Phoenix Downtown Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Phoenix Downtown Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Phoenix Downtown Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Renaissance Phoenix Downtown Hotel?
Conveniently located restaurants include Breakfast Club, District American Kitchen & Wine Bar, and Hanny's.
Are there opportunities to exercise at Renaissance Phoenix Downtown Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Renaissance Phoenix Downtown Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Renaissance Phoenix Downtown Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Renaissance Phoenix Downtown Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Phoenix Downtown Hotel?
The staff speaks multiple languages, including English and Spanish.