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This Hotel goes out of their way for every guest. When I checked in, my room had an issue and when it brought to the attention of the Front Desk.........BAMM ! Problem solved. They have upgraded the Breakfast and of course the is a Happy...More
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From the outside and guestroom appearance, cleanliness, friendliness of staff, comfortable bed, extra amenities… We couldn't believe what a nice stay we had, and for such a low price as well! We will come back here again.
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Caroltraveler1954
Response from Mila S, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & SuitesResponded 4 weeks ago
Dear Surprised,
Thank you for taking the time out of your day to complete a review on your stay. We are so please to hear your kind comments.
Thank you,
Mila Stouffer
mstouffer@bwphoenix.com
602-997-6285 ext.309
Very satisfied. Clean rooms and friendly staff. Breakfast was really great for a complimentary hotel breakfast. Social hours (happy hour) was a a plus. Pool needs to be cleaned more often due to debris from palm trees. Really was the only bad part of it.
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank lisapB7682NU
Response from Mila S, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & SuitesResponded 5 days ago
Dear Valued Guest,
Thank you for your survey and i will be happy to forward your suggestions on cleaning up the pool to our General Manager.
Thank you,
Mila Stouffer
mstouffer@bwphoenix.com
602-997-6285 ext.309
As a business traveler there are a few things I look for and that is the room to be clean & comfortable. This property has that and more. The changes to the breakfast has been awesome. Something for everyone - healthy. Other reasons I like...More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Cheri H
Response from Mila S, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & SuitesResponded 5 days ago
Dear Best Western Traveler,
Thank you for choosing Best Western as you " home away from home" we apprceiate your repeat business and look forward to seeing you again soon! As we spoke last week thank you for your continued loyalty and its nice to...More
We Were Checked In by a very pleasant & professional Desk Clerk. Most importantly, the bed and pillows were very comfy, the room was clean and quiet. Breakfast included was tasty & hot, and they even had a complimentary Happy Hour. Would definitely stay again.More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank annsJ2194VZ
Response from Mila S, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & SuitesResponded 5 days ago
Dear Valued Guest,
We appreciate your business and your review. In this day and age you have so much to choose from by the click of a button that a lot of our bookings are made solely from potential customers reading our guest reviews. So...More
US$46 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#5 Best Value Hotel in Phoenix
#5 Green Hotel in Phoenix
#28 Romantic Hotel in Phoenix
#39 Business Hotel in Phoenix
#54 Family Hotel in Phoenix
Room types
Suites ,
Non-Smoking Rooms ,
Kitchenette ,
Family Rooms ,
Accessible rooms
Number of rooms
109
Reservation Options
TripAdvisor is proud to partner with Best Western, Expedia, Travelocity, Booking.com, Hotels.com, Priceline, Hotwire, TripOnline SA, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Best Western InnSuites Phoenix Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Location
United States >
Arizona >
Central Arizona >
Phoenix
Also Known As
Best Western Plus Innsuites Phoenix Hotel Phoenix ,
Best Western Plus Innsuites Phoenix Hotel And Suites ,
Best Western Phoenix ,
Phoenix Best Western ,
Best Western InnSuites Phoenix Hotel & Suites Arizona
we are staying with them on March 12th and I am very concerned with the reviews that people have posted. Are there renovations going on and is there a lot of problems with the bathrooms? Also are the rooms clean!
23 February 2017|
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Response from nhrelp | Reviewed this property |
HI was there in November, didn't see any construction. Room was clean. It could use a little updating but nothing to cause concern.
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Honodds
I reserved the Presidential Suite for the first week of February, 2017. One of the previous posts suggest I not stay in that room until it is renovated or repaired. What is the problem with that room?
6 January 2017|
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Response from Mila S | Property representative |
Hello,
I'm not sure which suite the guest stayed in, however we only have 4 presidential suites and they are all very nice. If you would like to call me directly I would be happy to send you a picture of the suite and... More
Hello,
I'm not sure which suite the guest stayed in, however we only have 4 presidential suites and they are all very nice. If you would like to call me directly I would be happy to send you a picture of the suite and answer any further questions you may have.
Thank you,
Mila Stouffer
602-997-6285 ext. 309
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pamelaoleary3
airport shuttle
23 October 2016|
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Response from Fifty7 | Reviewed this property |
Not sure what the question is? Is it if there is an airport shuttle available? The hotel is basically right at the airport. You'll be able to walk since it's just a small airport in Scottsdale. If you are asking about the... More
Not sure what the question is? Is it if there is an airport shuttle available? The hotel is basically right at the airport. You'll be able to walk since it's just a small airport in Scottsdale. If you are asking about the International Airport in Phoenix, that is way to far away. Hope this helps.
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Room Tips
"Ask the front desk. If you want pool, get a poolside room on north side. quiet-go south side"
Ireland